Zero Duval, Downtown Key West, Key West, FL 33040, United States
#24 of 51 hotels in Key West
Guests' ChoiceBased on 122 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
8.9
Value for money
7.2
Free WiFi
8.3
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End of dialog contentReviewed: 20 May 2024
Amanda
United StatesThe bathrooms at the pool should be better monitored, as they were being used by a lot of people walking in off Duval Street or Mallory Square like a public restroom.
The location is great, especially for a quick getaway with friends. Staff was attentive and helpful and quick. We'd come back for a visit.
Stayed in May 2024
Reviewed: 27 April 2024
Brenda
United StatesLess expensive
Location and very clean
Stayed in April 2024
Reviewed: 26 March 2024
April
United StatesCost
Food and resort
Stayed in March 2024
Reviewed: 12 February 2024
Ross
United StatesNo
Room service location as far as walking distance to everything
Stayed in February 2024
Reviewed: 11 September 2023
Emil
SwedenApril at the poolbar. Super service, superfriendly
Stayed in September 2023
Reviewed: 19 June 2023
Sage
United Statesthey put us in a cheaper room with only a partial ocean view.... but insist if was the right room. also the valet car system makes you wait way to long...... have been waiting for 20 minutes
location, clean rooms, great pool
Stayed in June 2023
Reviewed: 12 June 2023
Robert
United StatesOverall attention to client
Stayed in June 2023
Reviewed: 23 April 2023
Tolomeo
United StatesThey didn't clean our room for several hours later than promised.
Room location
Stayed in April 2023
Reviewed: 10 December 2022
Diego
BrazilOur room was not ready when we arrived - around 2pm - although hotel seemed not full. Our sheets were wet. Had to ask for a change. Valet takes a while to bring the car to the front. Best is to call in advance.
Nice waterfront resort hotel. Unfortunately no access to the sea from the hotel. Pool is a bit smaller than it looks on the pictures, but it does have nice views of the ocean. Walking distance to the many restaurants in the area. Room is very comfortable - ours had ocean view.
Stayed in November 2022
Reviewed: 27 September 2022
Chrisgopher
United StatesI wished I had planned better regarding the renovations.
Location was fantastic and the room was very comfortable.
Stayed in September 2022
Reviewed: 27 August 2022
Izi
IsraelLocal hotel staff could not support at 18:00 with information for where to rent speed boat early in the moning bacause we had short time in Key west. They said i had to wait until day after 10:30 for the concierrge which was too late for us For us it was critical and they didnt do the extra effort to provide us with an answer
view, room, location, atmosphere
Stayed in August 2022
Reviewed: 26 August 2022
Stephanie
United KingdomWe hadn’t realised the pool was closed for refurbishment when we booked
Location was fantastic Staff were very friendly and helpful
Stayed in August 2022
Reviewed: 21 June 2022
Matt
United Statesbreakfast was not good, small portion, high prices, not great quality of food, would not do this again
not much except it was delivered but the bus boy actually entered our room on his own without us opening the door, major privacy violation
Stayed in June 2022
Reviewed: 8 June 2022
Teresa
United StatesIt is expensive. The jacuzzi tub could have used an upgrade, as it showed use (knobs, etc) parking is $35 per day, seems high
Location and view are great. The rooms are pretty, beds comfy. Bathroom is large. Did I mention the view?! I like the old Key West style, this is not a modern decor
Stayed in June 2022
Reviewed: 13 April 2022
Caitlin
United StatesI don’t have one complaint.
That location was phenomenal and the staff so welcoming and efficient.
Stayed in April 2022
Reviewed: 27 February 2022
Jeffrey
United StatesThe facilities were clean but old, and somewhat worn.
location and people
Stayed in February 2022
Reviewed: 16 December 2021
Marla
United Statessome work being done on the property and can be noisy at times
great vibe from all the hotel employees ! they work hard to please you !! great job and very friendly
Stayed in December 2021
Reviewed: 25 October 2021
Jj
United StatesIt would have been nice to have beach access and perhaps priority seating/service for guests on sunset pier.
location was the best, walking distance to all downtown places and great ocean views
Stayed in October 2021
Reviewed: 13 September 2021
Peiwen
United StatesIt has aunts
Close to square and and cvs is right cross the street.
Stayed in September 2021
Reviewed: 15 July 2021
Leanne
United StatesYou can hear everything happening in the halls all night long. And pillows were not super comfortable so we did not sleep great.
Cute little boutique hotel! Loved the pool and the great pool bar. The staff was fantastic. We enjoyed our balcony for breakfast with a beautiful view.
Stayed in June 2021
Reviewed: 27 June 2021
Lori
United StatesOverpriced, alsowaited till almost 5 pm to check in after asking for early check in. Staff said “oh we forgot to text you”, pool was small and decking was old needed update.
Location
Stayed in May 2021
Reviewed: 11 March 2024
Stephen
United KingdomNothing
Excellent
Stayed in March 2024
Reviewed: 29 February 2024
Deena
United StatesLocation, staff and amenities were wonderful!
Stayed in February 2024
Reviewed: 6 February 2024
Kendall
United StatesWindow in bathroom shower to bed area. A little weird, but the blinds do not allow someone to see through the window.
Staff is excellent, very helpful and friendly. Rooms cleaned daily, and teardown service was excellent. Valet were prompt and courteous.
Stayed in February 2024
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