450 Summer Street, Waterfront, Boston, MA 02210, United States
#17 of 93 hotels in Boston
Guests' ChoiceBased on 2083 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 1 June 2024
Lorie
CanadaGood breakfast and was conveniently located.
Stayed in May 2024
Reviewed: 31 May 2024
Patricia
United StatesHave a kios or store opened 24/7 for snacks
We didn't get breakfast ,the menu didn't appeal to us.
Stayed in May 2024
Reviewed: 29 May 2024
Walter
United StatesLose to cruise terminal
Stayed in May 2024
Reviewed: 28 May 2024
Brendan
United StatesThe property needs another pool for the guests
Stayed in May 2024
Reviewed: 28 May 2024
Friday
United StatesNothing
Location, staff was wonderful, food was good, room was comfortable
Stayed in May 2024
Reviewed: 28 May 2024
Alessandra
ItalyThe fridge in the room was not working. You could hear loud music until midnight, probably from the restaurants/pubs on the ground floor
Great hotel with big rooms and very comfortable beds. There were coffee machines in the corridors available for everyone to use.
Stayed in May 2024
Reviewed: 28 May 2024
Andrei
United StatesThe only downfall was that to go to the pool you have to reserve and it was packed but nothing you can do about that.
Everything was awesome. Room was cute, clean, bed was comfortable. Staff was great, really sweet and helpful
Stayed in May 2024
Reviewed: 28 May 2024
Gia
United StatesSo many things to do everyone was so nice
Stayed in May 2024
Reviewed: 28 May 2024
Jack
United StatesLoved everything.
Staff are friendly and professional. We like this hotel.
Stayed in May 2024
Reviewed: 26 May 2024
Hannah
United StatesNo microwave in room
Wheelchair access was excellent
Stayed in May 2024
Reviewed: 26 May 2024
Nilo
United StatesGreat location, best facilities, very modern and clean
Stayed in May 2024
Reviewed: 26 May 2024
Robert
United Stateseverything
Stayed in May 2024
Reviewed: 25 May 2024
Katie
United StatesI didn’t like that I had to have my stuff carried up to my room for me and felt obligated to tip.
Everything!
Stayed in April 2024
Reviewed: 25 May 2024
Hillsdale
United StatesNothing
The staff
Stayed in May 2024
Reviewed: 24 May 2024
Rosanna
United StatesI wish there was a microwave in my room.
I loved everything about the hotel. From the abundance of towels to the really good lighting, I had the best time mostly because the hospitality was amazing. Will definitely be going again.
Stayed in May 2024
Reviewed: 21 May 2024
Marvin
United StatesBeautiful. Nice room views. Great locations. Walk straight to seaport.
Stayed in May 2024
Reviewed: 20 May 2024
Jacobvitz
United StatesBed Mattress was past its prime. Each side had a dip.
Great location. Modern rooms.
Stayed in May 2024
Reviewed: 19 May 2024
Jervis
United KingdomLocation
Comfortable
Stayed in May 2024
Reviewed: 17 May 2024
Krystal
United StatesThere was mold in my steamer in my room. I didn't notice it until it was too late to ask for another one and I was not able to use it.
Close to the airport, lots of food options in the hotel, the room was small but cozy.
Stayed in May 2024
Reviewed: 17 May 2024
Ashley
United StatesThe layout of the room with it being “cozy” (small) I did not care for how the bathroom area was not at all private. The hallway noise at times was very loud with other guests room doors slamming shut.
Very clean and well maintained hotel. All the Staff- from the Valet to Front Desk and Wait Staff were extremely friendly and personable. The view from the 21st floor was beautiful at sunrise and sunset.
Stayed in May 2024
Reviewed: 16 May 2024
Laila
United Statesnothing I didn’t love
best experience ever
Stayed in May 2024
Reviewed: 15 May 2024
Nicole
United StatesDoors slammed loud from neighbors and not much right by hotel
Spacious facility, scent, accommodations and clean
Stayed in May 2024
Reviewed: 14 May 2024
Nancy
United StatesI’m not a fan of the new bagged room service. The food was good but you’re paying the same expensive price for an Uber eats style experience instead of fancy room service.
The hotel is very high quality in the beautiful seaport area of Boston. Rooms compact but very well organized and attractive. Bed was excellent. The view was to die for.
Stayed in May 2024
Reviewed: 13 May 2024
Michael
United StatesMy wife went to the breakfast restaurant on Mother’s Day and was completely ignored for almost 20 minutes. When she finally was asked if she wanted something she ordered coffee and then she still waited for second server to bring it. My wife said she couldn’t believe how humiliating it was to be treated like that. It’s really unacceptable considering how much we spent to stay there.
The room was great and the front desk and valet service was exceptional
Stayed in May 2024
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