2586 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America
#58 of 298 hotels in Honolulu
Guests' ChoiceBased on 1124 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.5
Facilities
7.9
Staff
9.1
Value for money
7.8
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Sullivan
United States of AmericaThe room was smallish.
Location was great, close to a swimming beach and a park.
Stayed in April 2024
Reviewed: May 8, 2024
Nathaniel
CanadaRoom had dust behind the bedside tables. The body wash actually became all used up, which signified to me that it was never refilled during our weeklong stay. One staff did not take out the bottles and cans on our table underneath the TV when it was clearly suggested to the staff that they should take those, it's just not right to put them in the trash. Hawaii actually surprised me with the lack of recycling. The coffee machine being out of order one day was a bummer but that impacted my stay minimally. The fact the machine takes so long for Americanos is a pain though.
I think Park Shore does an amazing job and maximizing its location and being a very good value-for-what's received. The rooms were comfortable. The bed and pillows were nice. The staff were quite amazing. Travis was always friendly and ensured my stay was well met. He was sincere and welcoming. It was a pleasure being at the Park Shore. We were given a fantastic view and a lovely suite. Staff allowed us to store our bags after checkout. Staff ensured our needs were met. Staff never came across to me as unhelpful or condescending, which is a rarity today believe it or not. The room's amenities were nice enough. The location of the hotel is the best. It's better to be at the end of the beach hotel block than in the thick of it, in my opinion. The pool was clean and so too was the atmosphere. The daily deal with the chair/paddleboard rental place was also a massive bonus. The discount at LuLu's also went a long way. The sheets and towels were nicely replaced and one employee even went above and beyond and organized our shoes nicely. Another employee did not but that's ok. The fitness center was new but limited. You can make do with it. Hard to do much more with that limited space but I'd say you should have some sort of chin up bar possible.
Stayed in May 2024
Reviewed: May 7, 2024
Barbara
United States of AmericaAlthough on re-examination, the daily parking chart charge is down in the very fine print of the Booking.com listing for the hotel, I do not believe it is very obvious and the cost at the valet stand was not posted that I saw. $50 a day is *obscene* in my opinion, especially after what you pay for the rooms on Waikiki, which of course are pretty high. Be very careful about parking charges with any hotel on Waikiki and be absolutely sure you understand what they are, I did not get a clear cost from the valet, even when I asked.
Everything but the parking charge (which is obscene IMHO), the location is fantastic.
Stayed in May 2024
Reviewed: May 4, 2024
James
United States of AmericaWish they had a shuttle but uber worked just fine and it was only like 20 bucks to get us to airport.
The view from my room was fantastic and being so close to the beach was great. The hotel was located in a great spot and close to great restaurants and shopping and obviously the beach.
Stayed in April 2024
Reviewed: May 3, 2024
Uriel
United States of AmericaShower poles were dirty and had stains same with the towel hangers, curtains seem cheap and water flows out, elevator bugged out and portion of stairs were blocked off l.
The location of the property, how friendly and helpful the staff was towards us the availability of all the stuff we needed.
Stayed in April 2024
Reviewed: May 2, 2024
Rhjs
CanadaLocation of Hotel. Directly across the street from the beach. Partial view of beach. We enjoyed having coffee on the Balcony and taking in the view. Complementary beach chairs for use, other beach amenities available at reasonable rental fee.
Stayed in April 2024
Reviewed: May 2, 2024
Tracey
New ZealandNot double glazed so you get abit of noise, but not enough to make me stay elsewhere. Aircon to noisy to leave on all night.
Handy to everything, bed extremely comfortable. Got checked in early which is appreciated Lovely staff. Loved being able to make our own coffee with jug !
Stayed in April 2024
Reviewed: May 1, 2024
Sam
United States of AmericaThere weren't enough towels for 2 people. We had to ask a couple of times to provide us with more clean towels. Also, the cleaning staff skipped changing one bed because some personnel items were on it, unlike other hotels where all beds were tidied up regardless of personnel items left on the beds.
The cleanness, location, and service are excellent. The location is superb with many exciting destinations nearby.
Stayed in April 2024
Reviewed: April 29, 2024
Stephen
United States of AmericaAmenities there were none.
Location
Stayed in April 2024
Reviewed: April 27, 2024
Ali
United States of America.
.
Stayed in April 2024
Reviewed: April 27, 2024
Arthur
United States of AmericaA/C was ok but turned off in the middle of the night had to get out of bed and touch the thermostat for it to kick in. Also it felt wet in the room as if they were pumping water into the vent.
Lobby was very nice! Pool was nice! Location is very good
Stayed in April 2024
Reviewed: April 21, 2024
Andrea
AustraliaThis didn’t bother us but it may for some people, the rooms aren’t serviced daily but you can request anything you need.
This is our 5th stay at the Park Shore so that pretty much says it all! We love staying here, great location at the quieter end of Waikiki. We also loved Lulu’s and the added 10% discount was great! Rooms are spacious and beds are very comfy, great view from our partial ocean view room.
Stayed in April 2024
Reviewed: April 19, 2024
Ashlee
AustraliaLimited breakfast options
Early check in available
Stayed in April 2024
Reviewed: April 14, 2024
Aniko
CanadaWhen we arrived, the shower body wash that’s supplied was completely empty, we had a lamp not working/needed a lightbulb, and the fridge was broken. They were quick to get maintenance in and fix all this but it should have been checked .
The location was perfect - one min walk to the beach and we were able to get complimentary beach chairs, umbrella, towels, etc. The view was amazing!
Stayed in April 2024
Reviewed: April 10, 2024
Landis
United States of America6th floor facing south, with a view of Diamond Head and the ocean!!
Stayed in March 2024
Reviewed: April 9, 2024
Yycjimmie
CanadaAbsurd resort fees.
Location
Stayed in March 2024
Reviewed: March 28, 2024
Lisa
AustraliaThe room lacked facilities and the hotel was very noisy on our floor. Our room was opposite the other tower and there were people calling out to each other on balconies constantly.
The location was brilliant, definitely the best beach at this end of Waikīkī. The staff were very friendly and helpful.
Stayed in March 2024
Reviewed: March 28, 2024
Andrea
United States of AmericaGood location and views, friendly staff.
Stayed in March 2024
Reviewed: March 26, 2024
Anca
RomaniaThe room has a moisture/ moldy smell. It had dust on furniture, like on the bed frame. Absolutely dirty curtains and drapes, blackened by dust. The stainless steel bars in the bathroom were rusty. The terrace furniture and railing unwashed in months.
The view of the ocean and Diamond head is amazing! We enjoyed our stay, the room is a nice size, and the bed is comfortable. Staff is mostly friendly. I loved the coffee corner in the morning until the machine broke down and 3 days later was still off. I would recommend a higher floor as you can hear a lot of traffic noise on the 4th floor. In 2019, they redid only the lobby and pool area. I would love to return after a refurbishment of the rooms and a better housekeeping.
Stayed in March 2024
Reviewed: March 16, 2024
Pamela
CanadaGreat location, across from beach. Nice lobby and 3rd floor pool deck. But did expect more for partial view than what we got and housecleaning staff didn't do a good job.
Stayed in March 2024
Reviewed: March 16, 2024
Adam
AustraliaPretty outdated design/feel.
Location and staff
Stayed in February 2024
Reviewed: March 16, 2024
Cathy
United States of AmericaNight noise of motorcycle and car reving engines and speeding We know not in your control
Perfect location for us Away from downtown busy but close enough to walk
Stayed in March 2024
Reviewed: March 15, 2024
Angie
United States of AmericaCleanliness: the room was dusty, the bathroom was clean very poorly (the toilet wasn’t properly cleaned and there was urine smell all the time). And it was never cleaned though. Clogged drain in the sink. Outdated bathrooms with no fan. Very uncomfortable beds and pillows. If you sleep on a firm mattress, these will be your nightmare. Beach towels are with old red/orange stains. There was no issues with replacing them though.
The location! This is the major advantage of the place. The ocean views are incredible. But be advised that with that comes a noise. Great service- everyone was nice and helped out with any questions or requests we had.
Stayed in March 2024
Reviewed: March 11, 2024
Christie
AustraliaGreat location
Stayed in January 2024
Fiumicino, Italy
Schwabenheim, Germany
Puerto Vallarta, Mexico
Moncontour, France
Valparaíso, Chile
Kokonvaara, Finland
Kissimmee, USA
Caesarea, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content