Reviews of Surf & Sand Hotel 2 stars
40 Fort Pickens Road, Pensacola Beach, FL 32561, United States
#29 of 69 hotels in Pensacola Beach
Guests' ChoiceReview score
Based on 2523 hotel reviews
8.0Score breakdown
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Cleanliness
8.0
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Comfort
8.1
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Location
9.3
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Facilities
8.0
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Staff
8.9
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Value for money
8.0
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Free WiFi
8.0
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Reviewed: 10 March 2024
Aysia
United States3 reviews9.0“Last minute, but worth it”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Upper Floor
- • Stayed 2 nights
- • Submitted via mobile
I was quite satisfied for this to be a last minute booking.
It’s located right across the street from the beach. The facilities were clean and well kept. Breakfast was delicious. Every staff member I encountered was super friendly.
Stayed in March 2024
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Reviewed: 9 March 2024
Terri
United States2 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Queen Room - Upper Floor
- • Stayed 1 night
Facility was under renovation which was not stated in any information regarding this property. Arrived and found caution tape around most of the first floor. Only one elevator working and very slow. Common areas all torn up. Stairs blocked off because of resealing the cement.
Location and price
Stayed in March 2024
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Reviewed: 8 March 2024
Shannon
United States2 reviews7.0“There was an issue with my stay but the location, staff, and breakfast were great!!”- • Leisure trip
- • Solo traveller
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
The first room I was assigned was not totally clean but I was immediately given another room. It was a little noisy.
I liked the location, staff, and breakfast. The location is suburb! The staff members are helpful and kind, and the breakfast is awesome!
Stayed in March 2024
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Reviewed: 4 March 2024
Carolyn
United States5 reviews8.0“It was good and seemed great to a backpacker!”- • Leisure trip
- • Solo traveller
- • Standard Queen Room with Two Queen Beds
- • Stayed 3 nights
When I checked in, no one told me that I had to ask by 9:00 for the room to be attended to. I actually extended my stay for a 4th night and at 9:20 am, asked that the room be refreshed. The answer was No. The other issue was that when I checked in, the containers of shampoo and conditioner were completely empty in the shower. The body wash ran out on the 3rd day.
The room was comfy and Elizabet, the breakfast lady was amazing! I was hiking the Florida Trail and the location is perfect!
Stayed in February 2024
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Reviewed: 3 March 2024
Carina
United States1 review7.0“Great value for the location”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Upper Floor
- • Stayed 2 nights
- • Submitted via mobile
Bathroom could have been cleaner…don’t think the heat worked
Location, breakfast, comfy beds
Stayed in March 2024
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Reviewed: 3 March 2024
Lesli
United States16 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room - Upper Floor
- • Stayed 1 night
- • Submitted via mobile
Not a dislike per se but they are remodeling
Close enough to the beach vs price. Close to shopping, restraunts, bars
Stayed in February 2024
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Reviewed: 29 February 2024
Melinda
United States7 reviews9.0“Been staying here for the past 4 years, love the location.”- • Leisure trip
- • Couple
- • Standard Queen Room - Upper Floor
- • Stayed 4 nights
- • Submitted via mobile
Love location!
Stayed in February 2024
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Reviewed: 28 February 2024
Hazel
United States2 reviews1 helpful vote8.0“My husband and I had a great time with ease of access to beaches, restaurants, and bars.”- • Leisure trip
- • Couple
- • Standard Queen Room - Upper Floor
- • Stayed 1 night
The only thing I didn't like were that whatever they are using to mop the tile floor in our room was slick and pretty gross. My husband and I found the grimy film on the floor so unpleasant that we kept our flip flops on the whole time. It was like walking on a restaurants greasy kitchen floor if you know what that's like.
I LOVED the location. The staff were polite and helpful. The amenities were great, from breakfast to providing make up remover wipes and a gift shop where you could buy reasonably priced alcoholic beverages to take to your room. I especially loved that you could reserve bikes, paddle boards, or kayak at no charge! Amazing!
Stayed in February 2024
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Reviewed: 27 February 2024
Eugene
United States1 review9.0“Enjoyed”- • Leisure trip
- • Solo traveller
- • Standard Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
Breakfast Location
Stayed in January 2024
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Reviewed: 26 February 2024
Cecilia
United States2 reviews8.0“The staff was amazing. Specially the lady serving breakfast she was wonderful”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Upper Floor
- • Stayed 2 nights
- • Submitted via mobile
A lot of work being done around the property
Get location & pet friendly
Stayed in February 2024
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Reviewed: 26 February 2024
Marta
United States6 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard King Room with Bay View
- • Stayed 5 nights
- • Submitted via mobile
Staff excellent, views gorgeous, convenient to everything
Stayed in February 2024
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Reviewed: 26 February 2024
Heather
United States1 review7.0“Enjoyable”- • Business trip
- • Solo traveller
- • Standard Queen Room - Upper Floor
- • Stayed 3 nights
- • Submitted via mobile
Not the locations fault but kids slamming doors. But hey, they are kids and kids will be kids
Friendly staff and great location!!
Stayed in February 2024
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Reviewed: 25 February 2024
Juan
United States2 reviews2 helpful votes8.0“Clean and parking,I will come back”- • Leisure trip
- • People with friends
- • Standard Queen Room - Upper Floor
- • Stayed 1 night
- • Submitted via mobile
Clean,has parking,good location,good cafeteria,the staff friendly,nice room and good prices
Stayed in February 2024
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Reviewed: 24 February 2024
Gail
United States1 review9.0Superb- • Business trip
- • Couple
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
Everyone welcomed you. Smiles, friendly, helpful. Great location to the beach
Stayed in February 2024
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Reviewed: 24 February 2024
D
United States7 reviews7.0“You get what you pay for”- • Leisure trip
- • Couple
- • Queen Room - Disability Access
- • Stayed 7 nights
- • Submitted via mobile
The shades in the room need to be replaced. TV was old and remote didn’t work. Bed mattress was not very comfortable. The elevator was being repaired and we had to go down the dirty stairs and laundry area. Overall was ok
Decent breakfast. The lady that served breakfast was great! Location was great.
Stayed in February 2024
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Reviewed: 23 February 2024
Danyel
United States2 reviews8.0“Very nice”- • Leisure trip
- • Couple
- • Standard Queen Room - Upper Floor
- • Stayed 2 nights
Had to try several times to finally get the coffee pot to work; also, the TV should really be replaced. Was hard to watch movies due to a stretchy-like screen that distorted images. Just really weird and aggravating.
We stay here every year. We love the location - walking distance from everywhere we like to go, including the beach!
Stayed in February 2024
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Reviewed: 23 February 2024
Jeff
Canada1 review7.0“Great location.”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Upper Floor
- • Stayed 2 nights
- • Submitted via mobile
Lots of construction around during working hours. Hallways where dirty. Room was good.
Breakfast was good hot choices. Good location.
Stayed in February 2024
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Reviewed: 21 February 2024
Richard
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room - Upper Floor
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Aok very good near gulfnoth
Stayed in February 2024
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Reviewed: 20 February 2024
John
United States3 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard King Room - Upper Floor
- • Stayed 1 night
- • Submitted via mobile
Hallways, elevators, public spaces were well worn. Room was very clean.
Stayed in February 2024
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Reviewed: 18 February 2024
Tiffany
United States6 reviews1 helpful vote8.0“Lovely place for the price”- • Leisure trip
- • Couple
- • Standard Queen Room Bay View
- • Stayed 1 night
- • Submitted via mobile
The walls were thin could hear neighboring room coughing all night...Floors could use some up keep
Nice breakfast, great location and price...my big surprise was the supe cute little beach on the back side of the property
Stayed in January 2024
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Reviewed: 18 February 2024
Coookie
United States5 reviews7.0“Thank you for my stay ! It was comfortable !”- • Leisure trip
- • Solo traveller
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
It wasn’t the cleanest room ever since they don’t have housekeepers because of Covid I guess.
I liked the location as well as the extra amenities like bike riding and kayaking. I liked the set up of the room.
Stayed in February 2024
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Reviewed: 18 February 2024
Kevin
United States1 review8.0“Excellent value with capable and friendly staff”- • Leisure trip
- • Solo traveller
- • Standard Queen Room - Upper Floor
- • Stayed 2 nights
- • Submitted via mobile
Limited parking due to Sand Shaker customers parking at the hotel.
Across the street from Pensacola Beach!
Stayed in February 2024
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Reviewed: 18 February 2024
Chris
United States13 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen Room - Upper Floor
- • Stayed 1 night
- • Submitted via mobile
breakfast was sub par... so was the TP.. and the weather...
nice clean room
Stayed in February 2024
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Reviewed: 17 February 2024
Dale
Canada33 reviews8 helpful votes9.0“Hidden gem atva great price”- • Leisure trip
- • Couple
- • Standard King Room - Upper Floor
- • Stayed 1 night
- • Submitted via mobile
Clean, spacious & modern room. Great location. Breakfast was good. Complimentary kayaks & bikes were a nice surprise. The outdoor firepit was nice in the evening.
Stayed in February 2024
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Reviewed: 15 February 2024
Cindy
United States1 review1 helpful vote8.0“Comfortable and enjoyable staff was great”- • Leisure trip
- • Couple
- • Standard King Room with Bay View
- • Stayed 1 night
- • Submitted via mobile
Had no complaints
Location close to food and beach
Stayed in February 2024
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