3333 East University Drive, South Mountain, Phoenix, AZ 85034, United States
#5 of 132 hotels in Phoenix
Guests' ChoiceBased on 903 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.5
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Debora
United StatesI appreciated the buffet dinner and breakfast, which came with the room. The atmosphere was very pleasant. The room was comfortable and quiet.
Stayed in May 2024
Reviewed: 2 June 2024
Andrea
United StatesRoom cleanliness was not up to par: long hair in the bathtub (we have very short hair so it wasn't ours). One bed comforter had a blood stain on it like from someone's foot or leg. Bathroom sink was dripping. We had to get the handle just right to get it to stop dripping. This is Arizona! Please conserve water ya'all. The breakfast was mostly carbs and everything was tan (eggs, sausage, potatoes, pancakes, oatmeal, waffles). There were whole bananas and apples.
Friendly staff. Breakfast included. Free soft drinks and popcorn. 10-minute drive to Terminal 3 at Sky Harbor Airport on the I-10. Room AC is cold. Water is hot in shower.
Stayed in May 2024
Reviewed: 31 May 2024
Ryan
United StatesEveryone
Stayed in May 2024
Reviewed: 30 May 2024
Robert
United StatesI wish they had offered HBO Or Showtime on the TV channel choices.
I was very impressed with the breakfast. Much better than the standard continental breakfast served at most hotels. Our room was spacious and very comfortable.
Stayed in May 2024
Reviewed: 29 May 2024
Sijesh
United StatesNone.
Well maintained , friendly staff and customer focused.
Stayed in May 2024
Reviewed: 25 May 2024
Charlie
United StatesI like everything
Staff were friendly, helpful and efficient.
Stayed in May 2024
Reviewed: 22 May 2024
George
United StatesFree drinks
Stayed in May 2024
Reviewed: 21 May 2024
Jennifer
United StatesReally liked the bed. It was so comfortable. Great night sleep and the breakfast was great. We would stay here again.
Stayed in May 2024
Reviewed: 20 May 2024
Danny
United StatesClose to the airport
Stayed in April 2024
Reviewed: 14 May 2024
Jodi
United StatesThey should have a better round the clock supply of coffee in the lobby. Tried to go get a cup of coffee early in the morning in the lobby because the room coffee is never good and they were out on two mornings.
The rooms were very clean, the beds were comfortable and they have lots of free food and drinks.
Stayed in April 2024
Reviewed: 10 May 2024
Lisa
United StatesEverything. Comfortable room. Beautiful Lobby. Welcoming staff. Delicious breakfast and dinner. I always enjoy my stay at Drury Inn & Suites no matter where I travel.
Stayed in May 2024
Reviewed: 9 May 2024
Adrienne
United Statesdrinks are at a time we were away from the hotel so never ever get to use them.
room breakfast location
Stayed in May 2024
Reviewed: 9 May 2024
Tamara
United StatesNo housekeeping
The customer service
Stayed in May 2024
Reviewed: 9 May 2024
Amy
United StatesThe room is a little cramp. Food could be improved in quality.
We have done several road trips and this is our first staying with Drury Inn & Suites. It was definitely more than we expected. They offer three free alcoholic drinks per person per night and free hot food (buffet style like hot dogs, nachos, meatballs, mashed potatoes, veggie soup and salad) along with the free drinks from 5:30pm to 7 pm. It’s free so can’t expect too much in terms of quality. They offer free hot breakfast as well but don’t expect good quality food. Our 2 queen beds were comfortable, there was good shower pressure. the room was quiet, and everything worked. The people working here are all friendly, kind and helpful. Fresh popcorn is available until 8pm in the evenings and the coffee is available in the entryway 24 hours each day. Free parking onsite. Good strong Wi-Fi. 15-20 minutes to downtown, hole in the rock, desert botanical garden, zoo and Papago Park.
Stayed in May 2024
Reviewed: 6 May 2024
N'dia
United StatesThe pool is very small and the restaurant has warmed up food. It wasn’t good.
The staff was great. So was the breakfast and happy hour. I loved it !
Stayed in May 2024
Reviewed: 3 May 2024
Jodi
United StatesLack of available coffee in lobby early in the morning
Free food and drinks. Comfortable and clean rooms.
Stayed in April 2024
Reviewed: 1 May 2024
Ortega
United StatesEverything was great
Stayed in April 2024
Reviewed: 28 April 2024
Geoffrey
United StatesA door between two units, although locked all the time, makes it poor in sound insulation.
Kickback is like a free dinner. High quality breakfast is also included.
Stayed in April 2024
Reviewed: 28 April 2024
Carrie
United StatesThe swimming pool was under maintenance during our visit
Great amenities, friendly staff and good location
Stayed in April 2024
Reviewed: 26 April 2024
Nisa
United StatesThe food and location. It was clean the food was delicious
Stayed in April 2024
Reviewed: 25 April 2024
Mary
United StatesNothing
Ladonna at the desk was beyond amazing! She was extremely welcoming, friendly and kind. She definitely made an excellent impression. Samantha in the kitchen also stood out. She suggested many sites for us to see. Joesph at the desk was also wonderful. Everyone we met was super friendly.
Stayed in April 2024
Reviewed: 24 April 2024
Holt
United StatesThe free food
Stayed in April 2024
Reviewed: 23 April 2024
Jennifer
United StatesThis was a good hotel for 1 night after arriving in Phoenix, and before heading to our destination. The room was adequate and the breakfast was very good. There is an outdoor pool, but it wasn’t heated. The fitness center was pretty good. We used the shuttle service and that was convenient.
Stayed in April 2024
Reviewed: 21 April 2024
Sid
United StatesThis hotel was nice including the pool area and offered complete meals during my stay so no complaints! There really are no restaurants in the area so hotel filled in the gap there.
very nice room is comfortable and many had large balconies overlooking the Phoenix landscape--There was no need to go out to eat as that night they provided a complimentary expanded dinner not just appetizers and free drinks from 5:30 to 7:30pm and then a complete hot breakfast in the morning--all the food in both meals was good and bountiful!
Stayed in April 2024
Heinsberg, Germany
Bardolino, Italy
Liverpool, UK
Pemberton, Australia
Tréon, France
Bucharest, Romania
New Orleans, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content