4370 Commercial Street SE, Salem, OR 97302, United States
#6 of 22 hotels in Salem
Guests' ChoiceBased on 1308 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.4
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Gerald
United StatesNeed to fix the device that diverts water from the tub spout to the shower head.
Spacious room, comfortable mattress. Good breakfast. Like the improved parking lot. Helpful staff.
Stayed in May 2024
Reviewed: 14 May 2024
Debbie
United StatesIt was all good
Close to my daughters
Stayed in May 2024
Reviewed: 13 May 2024
Elizabeth
United StatesBreakfast was not good. Shower curtain was too flimsy so the water flow kept moving the curtain!
It was nice, quiet, comfortable, and clean. Nothing special. Price and location was good and in line with the price.
Stayed in May 2024
Reviewed: 13 May 2024
Cheryl
United StatesWe were riding bike and the staff was very kind.
Stayed in May 2024
Reviewed: 6 May 2024
Isaac
United StatesThe lack of water pressure in the shower and a sink was clogged
The staff was friendly
Stayed in May 2024
Reviewed: 6 May 2024
Taya
United StatesThe smell of the hallway, it was musty. The amount of chlorine in the pool, and the smell stayed on my skin for hours. There is almost not enough parking.
The staff was friendly. It was quiet. It was clean.
Stayed in May 2024
Reviewed: 6 May 2024
Shauna
United StatesA little too high prices for the quality and amenities
Clean and good location, staff was friendly
Stayed in May 2024
Reviewed: 4 May 2024
Mike
United StatesBut kinda meh.
It was fine.
Stayed in April 2024
Reviewed: 3 May 2024
Tracy
United StatesEverything
Great
Stayed in March 2024
Reviewed: 3 May 2024
Megan
United StatesVery clean and the staff was excellent
Stayed in April 2024
Reviewed: 1 May 2024
Paulina
Switzerland- Nothing. A small bathroom sink inside bathroom could have been a great addition (apart from the ones in the room itself)
+ Good breakfast included in the price + Big, clean rooms + Microwave + Pet friend + Check-in till late
Stayed in April 2024
Reviewed: 30 April 2024
Mneelon
United StatesWhile the room was great, we could hear road traffic. We help lessen the noise by running the fan as white noise.
Overall, the room was a good size for the two of us. We never felt cramped or bumping Into each other. It was very clean.
Stayed in April 2024
Reviewed: 30 April 2024
Shannon
United StatesThe hotel room doors are set to close automatically which is nice when your hands are full but not so nice late at night or early in the morning when others are coming and going- doors close very loudly, woke up a lot to the loud closing of the doors.
Beds and pillows were comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Robert
United StatesNothing
The room was comfortable and clean. Staff at both check in and check out were very friendly and professional. The window could be opened for fresh air which I really appreciated.
Stayed in April 2024
Reviewed: 29 April 2024
Leo
United StatesCost
Close to family
Stayed in April 2024
Reviewed: 28 April 2024
Giovanna
United StatesThe walls are not thick, so we could hear the person in the room next to us snoring quite loudly. You may want to bring foam plugs if you’re a light sleeper, but this situation is out of the hotel’s control. This situation would not deter me from booking with the hotel again, though.
The staff were very friendly and helpful to us when we were checking in a bit late, and the rooms were clean and spacious.
Stayed in April 2024
Reviewed: 26 April 2024
Alycia
United StatesBreakfast could have had more choices
Warm, welcoming staff
Stayed in April 2024
Reviewed: 21 April 2024
Noelle
CanadaNothing I didn't like!
Great value for the price! Clean, modern suite with mini-fridge and microwave. Extraordinary, professional, friendly staff who happily filled a few special requests: special shout out to Zulma and Aliya. Satisfactory hot breakfast. Coffee all day long in lobby.
Stayed in April 2024
Reviewed: 20 April 2024
Terri
United StatesWell I thought it was going to b $107. And it was $117. But whatever.
Stayed in April 2024
Reviewed: 18 April 2024
Brittany
United StatesNothing really.
The staff were super nice and friendly. Breakfast was yummy and loved the pool area!
Stayed in April 2024
Reviewed: 18 April 2024
Echo
United StatesDoor key didn’t always work. You would have to flash the card multiple times for it to activate the lock and then the door handle didn’t always open.
It was super clean but the shower knob was extremely hard to turn on. Once it was on there was good pressure but the shower knob wasn’t good.
Stayed in April 2024
Reviewed: 14 April 2024
Bonnie
United StatesThe front desk guys didn’t seem really friendly when we checked in almost as they were put out… but when we checked out the same one was very pleasant.
Breakfast was good.
Stayed in April 2024
Reviewed: 9 April 2024
Kristen
United StatesNeither of us found the beds to be comfortable
Staff was excellent
Stayed in April 2024
Reviewed: 8 April 2024
Thomas
United Statessmooth check-in, friendly staff, nice pool
Stayed in March 2024
Saint Vincent, Italy
Trémeur, France
Ventspils, Latvia
Rochester, USA
Kazan, Russia
Lahinch, Ireland
Tarragona, Spain
Barrio Palermo, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content