4370 Commercial Street SE, Salem, OR 97302, United States
#5 of 22 hotels in Salem
Guests' ChoiceBased on 1300 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.4
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 23 October 2023
Matt
United StatesGood location, clean room, & friendly staff.
Stayed in October 2023
Reviewed: 23 October 2023
Richard
United StatesBreakfast = very good Bed = good
Stayed in October 2023
Reviewed: 18 October 2023
Dan
CanadaMissed the Jacuzzi (hot tub)
Friendly receptionist. Clean rooms Good breakfast
Stayed in October 2023
Reviewed: 15 October 2023
Ram
United StatesSome of the staff was quite impatient, which we found surprising since it’s definitely not cheap either!
Quite nice hotel, even has a pool, roomy, clean, everything you need basically.
Stayed in October 2023
Reviewed: 9 October 2023
Terrell
United StatesBreakfast menu selection
Clean and helpful staff.
Stayed in October 2023
Reviewed: 8 October 2023
Teresa
United StatesDNA
Location and staff
Stayed in October 2023
Reviewed: 29 September 2023
Robert
United StatesThe rooms were a bit dated.
Comfortable setting. Convenient to shopping & restaurants.
Stayed in September 2023
Reviewed: 22 September 2023
Jean
United StatesNot a thing
Price and location
Stayed in September 2023
Reviewed: 22 September 2023
Fred
United StatesThis really isn’t a bad thing, but the first room offered me had a very strong odor, like someone had smoked in the room and they tried to cover it up. I let the staff know, and they immediately changed me to another room.
I got up very early, for work so I did not get to enjoy breakfast. The person on duty rounded up a bagel, cream cheese, apple, and an orange for me. Very nice!
Stayed in September 2023
Reviewed: 22 September 2023
William
United StatesNo hot tub
Quite clean Friendly
Stayed in September 2023
Reviewed: 22 September 2023
Stella
United StatesThere was a variety of things offered for breakfast, but for one who is gluten-free, all I got was the sausages(fair) or canadian bacon (pretty good) and some really bland eggs. Thus, the breakfast was a bit dull, but once I put catsup on the eggs, which I normally never do, they were ok. So, it was the breakfast. Oh! My room key didn't easily open the door, since the handle seemed to stick or something. Once I figured out how to deal with that, I had to put everything down to open the door.
The room was very comfortable and I loved the fact that it was on the main drag! I am glad the loading cart and elevator were so easy to get to. The staff was phenominal!
Stayed in September 2023
Reviewed: 19 September 2023
Ejseattle
United StatesThe location is on a commercial strip, so not much to see once you leave the hotel.
Large, comfortable room and reasonable breakfast buffet. Quiet. We didn't use the pool, but it looked nice.
Stayed in July 2023
Reviewed: 17 September 2023
Cbild
United StatesFor our stay, I don't have anything that we didn't like :)
Aside from the staff being friendly, accommodating, on top of their game, the room was very clean and cozy. The shower had great pressure and got hot fairly quickly. For us, the bed was like sleeping on a cloud. It was the best night sleep we've had in a long time! The location was easy to get to with a wide variety of places to eat. The only very minor ding I have is the sink plug wasn't working properly. The breakfast in the commons area was good. The food was fresh and hot, not dried out like some other places we've stayed. We will be staying here again and highly recommend The Hotel Salem to anyone traveling in the area or for locals looking for a quiet, comfortable getaway place to stay.
Stayed in September 2023
Reviewed: 13 September 2023
David
United StatesNothing really, was a nice stay
Room was nice for the price. It was clean and comfortable. Staff was all very professional, had to change rooms due to cigarette smoke in room, but was not an issue.
Stayed in September 2023
Reviewed: 9 September 2023
Kari
United StatesThe location and the variety of breakfast options.
Stayed in September 2023
Reviewed: 7 September 2023
Barbara
United StatesNothing
It was very clean and the breakfast was the best we've had in several years.
Stayed in September 2023
Reviewed: 7 September 2023
Jim
United StatesThe site shows a jacuzzi in the pool area. There is still a hand rail that leads to a rectangle of carpet, but no jacuzzi. I really wanted a jacuzzi. This would have changed my decision on where to go. On the bright side, the pool was not overrun with screaming children (Best Western Cedar Mills)
Nice room design with a separate couch/desk area and fridge/microwave. Would be nice to have had a coffee table or side tables while sitting on the couch. The bed was good and pillows decent. The view from the second (really the first) floor window was a wall of cypress bushes that blocked what would have been a parking lot. Nice touch. The Graduate in Eugene could learn from this.
Stayed in September 2023
Reviewed: 5 September 2023
Cheyenne
United StatesEverything was to par
Good
Stayed in August 2023
Reviewed: 4 September 2023
Amanda
United StatesBreakfast was ok. Hotel smelled a little old.
Quick overnight when passing through town. Nice renovation, comfortable beds.
Stayed in September 2023
Reviewed: 4 September 2023
Kiki
United Statesmost uncomfortable bed I have ever laid awake in all night...odd musty smell but they are renovating
Staff was super, very friendly. Hotel was big, pool was amazing
Stayed in August 2023
Reviewed: 2 September 2023
Rachel108
CanadaThe wifi was too slow for video calls. The location, on a busy road in the suburbs, means that there's substantial traffic noise at all times, and it's essential to have a car.
The room we stayed in was comfy: they don't have full suites but this room did have a large sitting area adjacent to the bed. The pool was big enough to swim for a bit of exercise. The front desk staff were friendly and accommodating. The breakfast was substantial and varied.
Stayed in August 2023
Reviewed: 1 September 2023
Jose
United StatesThe clining ..the room where I was sleeping got a bad smell
The breakfast was excellent and the hotel cover all my expectations, I recommend stay here
Stayed in August 2023
Reviewed: 28 August 2023
Yoke
CanadaNone
Very clean and good breakfast
Stayed in August 2023
Reviewed: 28 August 2023
Chris
United StatesNewly renovated, very nice convenient location.
Stayed in August 2023
Reviewed: 28 August 2023
Jim
United StatesOnly ont thing that we did not like. The toilet was way too low to the ground. It could have used a soft close lid and seat also.
Location and staff were perfect for us. Room was in good condition and fit our needs just right.
Stayed in August 2023
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