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Reviews of Playa Largo Resort & Spa, Autograph Collection 5 stars

97450 Overseas Highway, Key Largo, FL 33037, United States

#10 of 23 hotels in Key Largo

Guests' Choice

Review score

Based on 235 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Partial Bay View, Guest room, 2 Queen, Bay view, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Not much to do with the kids

    The room was nice and clean The environment at the hotel was nice

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Beautiful place, we had a wonderful weekend
    • Leisure trip
    • Couple
    • Guest room, 1 King, No view
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Love the pool area, the food at the pool bar delicius

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • 2 Story Bungalow Villa, 1 Bedroom Villa, Resort view
    • Stayed 1 night

    la marea restaurant for dinner. while staff was extremely nice and friendly, the food quality was very bad

    beach, pool, staff

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Great location and outdoors, service not at the level you'd expect for the price you pay
    • Leisure trip
    • Couple
    • Resort View Room, Guest room, 2 Queen, Balcony
    • Stayed 4 nights

    The room has a cleaning supply left when we arrived and the glass were dirty. The first day they didn't clean up our room even tho we specifically asked for. The staff is not at the level required for such a place.

    I really like the outdoor facilities and the location. The ocean and the pool are fantastic. Also the choice of restaurant was great as well as the breakfast.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Great place
    • Leisure trip
    • Couple
    • Bay Front Corner Suite, 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Food

    Sandy beach

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    very relaxing and felt very spoiled
    • Leisure trip
    • Group
    • Resort View Room, Guest room, 1 King, Balcony
    • Stayed 3 nights

    shower grout should have been cleaner. Mold in several places on the walls.

    service at the cabana

    Stayed in April 2024

  • Reviewed: 13 March 2024

    8.0
    Relaxing but expensive couple of days.
    • Leisure trip
    • Couple
    • Resort View Room, Guest room, 1 King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Too expensive for what it is and the nearby snorkelling was very disappointing.

    Grounds were well kept and the staff was welcoming.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good but could be better
    • Leisure trip
    • Family with young children
    • Resort View Room, Guest room, 2 Queen, Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Cutting corners with cleanliness of room & pool heater was off most of the time, making pool unusable

    Location

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    We had a nice relaxing couples get away.
    • Leisure trip
    • Couple
    • Resort View Room, Guest room, 1 King, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Our room was really cold, we tried to up the temp but it seemed to stay really chilly in there. Restaurants are pricy .

    Luxury feel, clean, friendly staff.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Partial Bay View, Guest room, 2 Queen, Bay view, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Great location at beach, many waterspouts

    Stayed in November 2023

  • Reviewed: 16 December 2023

    9.0
    Really beautiful property with all the amenities. Highly recommend.
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, No view
    • Stayed 2 nights

    Extra fee for parking wasn't included in the rate (additional $25/night) and overall was a bit pricey in general, but worth it.

    Beautiful property with all the amenities and awesome little beach/swimming area right on the resort waterfront. Very courteous staff and clean, beautiful rooms. Great sunset view from there.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Partial Bay View, Guest room, 2 Queen, Bay view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    - The hotel was very expensive and didn't meet my expectations at all. Compared to the other five star resorts i have stayed in, this was hardly a three star resort. This is not good value for money you pay. - The room was also quite worn out and wasn't cleaned well. - The staff seemed to be bored and wasn't very polite. At the breakfast place they just threw the menus on the table eventhough we had complimentary breakfast. That was very confusing. - And when we signed in, the receptionist didn't tell very well about the amenities and what was included in our reservation. - The pool wasn't heated

    - Nice sunset views and beach area - the breakfast varieties were ok

    Stayed in December 2023

  • Reviewed: 25 October 2023

    8.0
    It was enjoyable with the exception of the incidents I mentioned
    • Leisure trip
    • Couple
    • Resort View Room, Guest room, 2 Queen, Balcony
    • Stayed 6 nights
    • Submitted via mobile

    On 2 occasions we were out of our room by 9:30 AM and when returned around 4 house keeping had still not attended to our room making us wait outside until done rather than resting prior to dinner as we had planned. Also our family had ordered a cheese board thru the hotel for our anniversary to be delivered around 3, instead it came at 10pm with no card so we had no idea who sent it until the following day when we were called by a manager to inform us of the error and tell us if the card.

    All the staff were incredibly polite and helpful. The grounds, pool and restaurants were exceptional.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • 2 Story Bungalow Villa, 1 Bedroom Villa, Resort view
    • Stayed 7 nights
    • Submitted via mobile

    Gets crowded on weekends due to people “resort hopping” and hogging up the pool. Resort had septic tank issues by our bungalow, constant septic truck up and down the path, noise, mud, etc…….but the resort manager reached out to us to comp us. Impressive that they took the time before I even made a complaint. That’s hospitality, and an establishment that cares

    Wife and I have stayed here before so we know what to expect. Beautiful location, quality resort, top notch grounds

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    Perfect birthday celebration
    • Leisure trip
    • Group
    • Resort View Room, Guest room, 2 Queen, Balcony
    • Stayed 1 night
    • Submitted via mobile

    The only thing I that I didn’t like was that the staff who handled the towels by the pool didn’t have towels and were a bit rude when we requested them.

    Most of the staff was extremely friendly and accommodating. Dinner and breakfast were great. We slept like babies.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Resort View Room, Guest room, 1 King, Balcony
    • Stayed 1 night
    • Submitted via mobile

    The spa was magnificent the resort extremely beautiful very relaxing and comfortable warm and welcoming

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    Phenomenal will come again
    • Leisure trip
    • Couple
    • Resort View Room, Guest room, 2 Queen, Balcony
    • Stayed 6 nights
    • Submitted via mobile

    $25 parking fee a day even when you paid for resort stay

    Spacious, clean, beautiful, always accessible

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    Very good
    • Leisure trip
    • Family with young children
    • Resort View Room, Guest room, 2 Queen, Balcony
    • Stayed 1 night
    • Submitted via mobile

    The iguanas

    Is to paceful for me and I love it

    Stayed in September 2023

  • Reviewed: 24 August 2023

    9.0
    Was able to relax and enjoy the beautiful weather!
    • Leisure trip
    • Couple
    • Resort View Room, Guest room, 2 Queen, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The restaurants and bars are pricey for what you got.

    We loved the pool and beach area. They are very conveniently close which makes it easy to enjoy both areas.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Nice Resort, but some bad practises...
    • Leisure trip
    • Couple
    • Partial Bay View, Guest room, 1 King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We did not get the room that we booked via Booking.com. After complaining we were given another room, but it still didn't match our booking. I believe that this type of room does not exist in this resort. The hotel also was not aware that breakfast was included in the booking, which made it necessary to complain again. I find it strange that an extensive breakfast buffet does not include a latte or espresso. Either way, you have to sign a bill each day and are also expected to tip the full value of breakfast. This is kind a strange practice for me... What also bothers me is that the hotel keeps amounts blocked on the credit card, long after you have checked out and paid the final amount. This is bad practice.

    The resort is beautifully situated on the gulf side with direct access to the sea.The hotel is generally well maintained and various efforts are made to keep guests entertained. Both, beach and pool area are great and unique. The staff is friendly and helpful.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    This is a great hotel to go to if you enjoy swimming and beginner snorkeling.
    • Leisure trip
    • Family with young children
    • Resort View Room, Guest room, 1 King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The pool and beach superseded any inconveniences we encountered.

    This was a once in a lifetime stay for us. We loved the pool and beach area. It was exactly as it was pictured in the advertisement. The room was clean and comfortable. Most of the staff members were very kind and helpful.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Nice resort and family/pet friendly. Clean overall and we would come again for sure!
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, No view
    • Stayed 3 nights

    I think what could be better is less sand build up in the pool water and hot tub. I think it should be cleaned more regularly and swiped with a net more. It wasn't horrible, but the sand was a bit much. I also think that the Sand Bar and outdoor service areas should be accommodating their employees with a fans or mist fans to keep them cool during the hot season. The employees were super nice but were dying from heat and one of the servers experienced heat exhaustion while we were there. Please provide your hard working employees with ways to keep themselves cool.

    Enjoyed our stay at Playa Largo Resort. The beach was nice, large pool and plenty of seating. We ate at the Sand Bar and food was good. Staff was friendly too. We had a double queen room with just a window view and room was clean and larger than expected so it was a good size for my husband and I and our 17 year old for 3 nights. It's also close to us (about an hour and 20 minute drive) so it's a nice little getaway for a few days without paying for airfare.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    9.0
    Key largo doesn’t really have a centre so this a great hotel to just stay and relax, no need to move
    • Leisure trip
    • Family with young children
    • Partial Bay View, Guest room, 1 King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really.

    Very warm and friendly staff. A real resort with no need to go anyway apart for jet skiing if that’s your thing.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Amazing! Didn’t want to leave and would love to return again.
    • Leisure trip
    • Couple
    • Resort View Room, Guest room, 1 King, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The food room service menu should be expanded more. La Marea needs some more gourmet meals like their delicious ribeye and mushroom risotto.

    Very beautifully designed. Extremely clean and staff is extremely friendly who provided extraordinary service. The housekeeping team to the front desk and in between fantastic!! The waiting staff at La Marea so sweet and professional. My massage therapist Rocky was phenomenal and very sweet! We will recommend this lovely resort to everyone. The resort is close to everything excellent location!

    Stayed in August 2023

Showing 1 – 25

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