Great location, very friendly and accommodating staff and wonderful underground parking garage.

Stayed in May 2024

N/A

This historic hotel was in a cloth proximity to historic downtown. It was comfortable and welcoming!

Stayed in April 2024

Great location, friendly staff and loved having a fire set in our room each night.

Stayed in May 2024

N/A.

Location is outstanding due to its proximity to shopping and dining. Walkable for all activities as one unwinds from their trip. I did not try onsite eating and would have liked breakfast, yet alternatives were literally next door. Rooms are laid out spacious. Very quiet and beautiful property.

Stayed in May 2024

There's nothing I can think of that I didn't like

Location was perfect. close to all the shops & food.

Stayed in May 2024

Would like a little more light in the bathroom area.

Fantastic location and very Santa Fe. Love the southwest decor and the old world charm. The staff is friendly and very helpful.

Stayed in May 2024

While it was great to have underground parking, the spaces are a little narrow for our SUV but we managed just fine with a little extra attention and care.

The location was perfect - walking access to the town square and also easy access to highways to explore other places. Our room and the bed were very comfortable, loved the quaint understated decor and the fireplace, and the balcony with seating for morning coffee!

Stayed in May 2024

Great rooms. Fantastic staff. Convenient location to the plaza, restaurants, museums, historical sites.

Stayed in May 2024

Doors to individual units need update but I get the need for authenticity of the age of the hotel.

Location and old world charm was a big factor for my wife.

Stayed in May 2024

Layout of our room was odd (218). A/C was not great. Took long for temp to adjust (learning curve?) so first night was at first too cold and then too warm.

Location, comfortable bed, parking availability. Also liked in room coffeemaker. Didn’t use the fireplace but that would have been great if needed.

Stayed in May 2024

Steps to the room … eeeow!! Maybe be a little more descriptive of that..before booking. elderly people could not navigate those steps.

Location location location

Stayed in May 2024

Nothing

Professional staff, location, and the accommodations. I needed a fridge to store my breastmilk and the staff was very responsive and made sure I had a fridge. I truly appreciated that! I would definitely stay again!

Stayed in May 2024

Great location. It was quiet at night. Good parking.

Stayed in May 2024

Since I was charged for parking I would have appreciated it if the hotel staff made information perfectly clear regarding where to park when the garage is full. The garage is a small one that requires backing out of when one discovers that there are no spots left. This can be problematic, especially after dark, because there is no signage easily seen to direct one elsewhere. Also, when other vehicles have double parked near the exit of the garage it is near impossible to back out. All they really need is a green light/red light at the entrance that indicates whether there are any available spots left at that time. Then if they would add a reflective sign indicating where to pull in for their overflow vehicles.

I very much appreciated the close proximity to the Plaza area, Canyon Road, and the old Santa Fe section as we walked almost everywhere that was on our list to visit.

Stayed in April 2024

Room was outdated, no pool on the property

The location was perfect. I loved the courtyard, it was beautiful.

Stayed in April 2024

Stairs going up to the room were hard with luggage.

LOVED our stay! The room was very large and comfortable. The wood burning fireplace was a fantastic addition. Getting to the room was a little difficult with our luggage as there were stairs but otherwise it was a perfect stay!

Stayed in March 2024

Great location!

Stayed in April 2024

A little difficult to find parking for check in.

Location was great, a very charming set up and nice outdoor spaces to relax in.

Stayed in April 2024

Nothing

Location is super convenient being right at the center of Santa Fe. Rooms are around a long courtyard. Rooms are beautiful. Fireplace in room adds greatly to the ambiance. Clean rooms and comfortable beds. More comfortable than most hotels I've stayed at. Coffee always available. Parking is below the hotel and convenient in a city with minimal parking options. Staff are very friendly and helpful. Never felt like I was bothering them. Carlos came and made fires whenever we asked. We are repeat customers. What was not to like?

Stayed in April 2024

I wish there was stevia in the sugar selection in the rooms. And I do like it when hotels have a breakfast. It is always a nice perk.

The location couldn't be beat. I loved being so close to the plaza, the History museum, the library, the Shed, and a coffee shop. The beds were super comfy. It was great to have parking on site. I would stay here again.

Stayed in April 2024

It could use some paint and just some general sprucing up

Stayed in March 2024

The complimentary coffee in the rooms was not very good and not enough cream and sugar was provided.

The hotel was beautiful and our concierge, Emilio, was amazing! The Plaza was just a few steps aways, which made it very convenient for a day out. We will definately be coming back very soon for an another amazing vacation.

Stayed in March 2024

Loved the fireplace in room!

Stayed in March 2024

Nothing. It was all great!

The history and charm

Stayed in March 2024