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  5. Reviews of Homewood Suites by Hilton St. Louis Westport

Reviews of Homewood Suites by Hilton St. Louis Westport 3 stars

2434 Old Dorsett Road, Maryland Heights, MO 63043, United States

#5 of 23 hotels in Maryland Heights

Guests' Choice

Review score

Based on 111 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 19 February 2024

    9.0
    Great hotel!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only reason i gave a 9 instead of 10 was because we were in a queen room with 2 beds and a sofa bed but there were only 3 sets of towels(most have 4) and no bedding for the spfa sleeper, I had to go downstairs to get both which honestly isnt a super big deal. The only real negative we had, which has absolutely nothing to do with the hotel itself, is the people above us who let their kid run back and forth til 2am and start up again at 7am.

    1st, the lady at the front desk when we checked in (Dashia) was very very pleasant and upbeat. Great hospitality and very welcoming. 2nd, the hotel was very clean and smelt amazing. 3rd, the bbq place across the street (Bandanas) was sooo good! The manager was even great. The room was huge, the pool was decent. They have free hot breakfast, but we didn't eat it because we wanted waffle house lol. Their workout room is open 24 hours. This is a great place to stay. Very nice!

    Stayed in February 2024

  • Reviewed: 6 September 2023

    8.0
    The Hotel left a lot to be desired
    • Leisure trip
    • Couple
    • Premium King Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The dishes were not clean in the dishwasher, there were no paper towels and the breakfast was tasteless, boring, unappetizing and no choices i.e bacon/sausage. You couldn't taste any love in the food, in a word - eat this to hold you over until you can get something else.

    I loved the location of the hotel, good restaurants were conveniently located

    Stayed in September 2023

  • Reviewed: 11 June 2023

    9.0
    would stay again
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no hot tub

    it was great

    Stayed in June 2023

  • Reviewed: 8 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no hot tub :/

    everything

    Stayed in June 2023

  • Reviewed: 28 March 2023

    8.0
    Customer service support
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    While the staff was pleasant, there was no "above and beyond" service, i.e. I noted in our reservation we'd be using the sofa bed. Upon a late night arrival, the sofa bed wasn't made nor was there bedding in the room for it. When I called front desk they said they typically like to keep the extra bedding in the closet but if it wasn't there I could run down for it, which I did. There wasnt a fitted sheet in the set so we had to use a blanket for it. There are a few opportunities of better service for that scenario.

    Our room was the perfect setup for our family of 6.

    Stayed in March 2023

  • Reviewed: 8 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There were a couple safety hazards, which led to my kids falling and getting scraped and bruised. One was the pool restroom. The flooring was a slick ceramic tile which was soaking wet. Very difficult to walk across. The other was an uneven area in the parking lot (which has just recently been resurfaced…) These are things that should be monitored and/or fixed to avoid another incident.

    Breakfast was great and our kids loved the pool. Hotel staff was very friendly and quick to help us.

    Stayed in August 2022

  • Reviewed: 11 July 2022

    8.0
    Great visit!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hair dryer in the room, but quickly solved by staff.

    The staff were super friendly, and the night manager was very kind and found me a hair dryer.

    Stayed in July 2022

  • Reviewed: 19 June 2022

    8.0
    Great facility, location was a bit loud
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there was an establishment that was very loud next door

    the facility was clean and nice

    Stayed in April 2022

  • Reviewed: 13 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed. It was really hard and uncomfortable. Bedding was fine, just the bed itself. Not much sleep.

    Staff were very friendly and the room was very clean! Great shower! Loved the suite! Overall great!

    Stayed in June 2022

  • Reviewed: 1 April 2022

    9.0
    We had a Great visit
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I thought the price was a bit much.

    Very nice facility. Good breakfast. We had a good experience.

    Stayed in March 2022

  • Reviewed: 23 March 2022

    9.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We received a free room upgrade, the breakfast was wonderful, staff was very nice and helpful and a great restaurant right next door

    Stayed in March 2022

  • Reviewed: 21 March 2022

    8.0
    1st vacation recap
    • Leisure trip
    • Couple
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower sliding door didn't shut all the way which caused water on the floor.

    The location and the staff was very nice.

    Stayed in March 2022

  • Reviewed: 21 March 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premium King Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The whole reason we picked this hotel was for the pool. It was shut down for the entire day due to the engineer being off

    The room and breakfast area were fantastic

    Stayed in March 2022

  • Reviewed: 18 March 2022

    9.0
    Way better than I expected
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Biscuits were frozen in the middle on Saturday morning

    Great place to stay

    Stayed in March 2022

  • Reviewed: 29 January 2022

    8.0
    Priceing better
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bacon

    Could of had bacon

    Stayed in January 2022

  • Reviewed: 29 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    bathroom tub had a slow leak; though friendly staff, they did not wear masks and did not require others to do so either in common areas as indicated on your site; did not know dishes were in dishwasher until checking out.

    lobby, room size, friendly staff, proximity to airport

    Stayed in December 2021

  • Reviewed: 29 December 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    staff did not wear masks and allowed certain guests to not wear in common areas

    size of room

    Stayed in December 2021

  • Reviewed: 20 October 2021

    9.0
    Superb
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Somewhat noisy

    Very clean staff great

    Stayed in October 2021

  • Reviewed: 2 October 2021

    7.0
    Ok
    • Leisure trip
    • Couple
    • Premium King Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room size was very small

    Good breakfast choice.

    Stayed in September 2021

  • Reviewed: 6 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only issue I had was our toilet ran day and night and at one point needed a repair from my husband.

    Pet friendly. Very clean! We had a kitchen which made life easier! Able to accommodate 2vehicles/2 trailer parking in back of building (pull through parking). Free laundry if you have a room!

    Stayed in September 2021

  • Reviewed: 24 July 2021

    9.0
    Clean and convenient to downtown St. Louis sites!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Poor shower design with bar/ledge, ended up with water everywhere. Something sticky on our carpet floor.

    Great sized room for family with convenient kitchenette. Kids loved the pool. Staff was great!

    Stayed in July 2021

  • Reviewed: 4 June 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was vert cold I couldn't even get in and no towels at pool

    Everything was great the guy who worked when I checked in and the next night we was there was awesome !!

    Stayed in May 2021

  • Reviewed: 25 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed and the breakfast was dry

    It was clean and quiet

    Stayed in March 2024

  • Reviewed: 14 January 2024

    5.0
    breakfast was not what we have had in the past at other Hilton’s. very disappointed in this location.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    noticed bugs within the first 10 min of being there not ants or fleas but definitely something that you would NOT want in your hotel room . Breakfast was awful. the waffle mix was either expired or old one of the 2 took 2 bites then took my kids away from them due to it tasting sour and expired. Son has had diarrhea the next day on our start of vacation … I spit mine out but I think he did eat a few bites:/

    location

    Stayed in January 2024

Showing 1 – 25

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