2434 Old Dorsett Road, Maryland Heights, MO 63043, United States
#5 of 23 hotels in Maryland Heights
Guests' ChoiceBased on 111 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 19 February 2024
Kendra
United StatesThe only reason i gave a 9 instead of 10 was because we were in a queen room with 2 beds and a sofa bed but there were only 3 sets of towels(most have 4) and no bedding for the spfa sleeper, I had to go downstairs to get both which honestly isnt a super big deal. The only real negative we had, which has absolutely nothing to do with the hotel itself, is the people above us who let their kid run back and forth til 2am and start up again at 7am.
1st, the lady at the front desk when we checked in (Dashia) was very very pleasant and upbeat. Great hospitality and very welcoming. 2nd, the hotel was very clean and smelt amazing. 3rd, the bbq place across the street (Bandanas) was sooo good! The manager was even great. The room was huge, the pool was decent. They have free hot breakfast, but we didn't eat it because we wanted waffle house lol. Their workout room is open 24 hours. This is a great place to stay. Very nice!
Stayed in February 2024
Reviewed: 6 September 2023
Helen
United StatesThe dishes were not clean in the dishwasher, there were no paper towels and the breakfast was tasteless, boring, unappetizing and no choices i.e bacon/sausage. You couldn't taste any love in the food, in a word - eat this to hold you over until you can get something else.
I loved the location of the hotel, good restaurants were conveniently located
Stayed in September 2023
Reviewed: 11 June 2023
Sariah
United Statesno hot tub
it was great
Stayed in June 2023
Reviewed: 8 June 2023
Ashley
United Statesno hot tub :/
everything
Stayed in June 2023
Reviewed: 28 March 2023
Stephanie
United StatesWhile the staff was pleasant, there was no "above and beyond" service, i.e. I noted in our reservation we'd be using the sofa bed. Upon a late night arrival, the sofa bed wasn't made nor was there bedding in the room for it. When I called front desk they said they typically like to keep the extra bedding in the closet but if it wasn't there I could run down for it, which I did. There wasnt a fitted sheet in the set so we had to use a blanket for it. There are a few opportunities of better service for that scenario.
Our room was the perfect setup for our family of 6.
Stayed in March 2023
Reviewed: 8 August 2022
Miranda
United StatesThere were a couple safety hazards, which led to my kids falling and getting scraped and bruised. One was the pool restroom. The flooring was a slick ceramic tile which was soaking wet. Very difficult to walk across. The other was an uneven area in the parking lot (which has just recently been resurfaced…) These are things that should be monitored and/or fixed to avoid another incident.
Breakfast was great and our kids loved the pool. Hotel staff was very friendly and quick to help us.
Stayed in August 2022
Reviewed: 11 July 2022
Rachel
United StatesNo hair dryer in the room, but quickly solved by staff.
The staff were super friendly, and the night manager was very kind and found me a hair dryer.
Stayed in July 2022
Reviewed: 19 June 2022
Anayeli
United Statesthere was an establishment that was very loud next door
the facility was clean and nice
Stayed in April 2022
Reviewed: 13 June 2022
Amy
United StatesThe bed. It was really hard and uncomfortable. Bedding was fine, just the bed itself. Not much sleep.
Staff were very friendly and the room was very clean! Great shower! Loved the suite! Overall great!
Stayed in June 2022
Reviewed: 1 April 2022
Joseph
United StatesI thought the price was a bit much.
Very nice facility. Good breakfast. We had a good experience.
Stayed in March 2022
Reviewed: 23 March 2022
Iesha
United StatesWe received a free room upgrade, the breakfast was wonderful, staff was very nice and helpful and a great restaurant right next door
Stayed in March 2022
Reviewed: 21 March 2022
Shanella
United StatesThe shower sliding door didn't shut all the way which caused water on the floor.
The location and the staff was very nice.
Stayed in March 2022
Reviewed: 21 March 2022
Powell
United StatesThe whole reason we picked this hotel was for the pool. It was shut down for the entire day due to the engineer being off
The room and breakfast area were fantastic
Stayed in March 2022
Reviewed: 18 March 2022
Lisa
United StatesBiscuits were frozen in the middle on Saturday morning
Great place to stay
Stayed in March 2022
Reviewed: 29 January 2022
Carolyn
United StatesBacon
Could of had bacon
Stayed in January 2022
Reviewed: 29 December 2021
Darice
United Statesbathroom tub had a slow leak; though friendly staff, they did not wear masks and did not require others to do so either in common areas as indicated on your site; did not know dishes were in dishwasher until checking out.
lobby, room size, friendly staff, proximity to airport
Stayed in December 2021
Reviewed: 29 December 2021
Darice
United Statesstaff did not wear masks and allowed certain guests to not wear in common areas
size of room
Stayed in December 2021
Reviewed: 20 October 2021
Lillian
United StatesSomewhat noisy
Very clean staff great
Stayed in October 2021
Reviewed: 2 October 2021
Theresa
United StatesThe room size was very small
Good breakfast choice.
Stayed in September 2021
Reviewed: 6 September 2021
Jasmine
United StatesOnly issue I had was our toilet ran day and night and at one point needed a repair from my husband.
Pet friendly. Very clean! We had a kitchen which made life easier! Able to accommodate 2vehicles/2 trailer parking in back of building (pull through parking). Free laundry if you have a room!
Stayed in September 2021
Reviewed: 24 July 2021
April
United StatesPoor shower design with bar/ledge, ended up with water everywhere. Something sticky on our carpet floor.
Great sized room for family with convenient kitchenette. Kids loved the pool. Staff was great!
Stayed in July 2021
Reviewed: 4 June 2021
Chasity
United StatesThe pool was vert cold I couldn't even get in and no towels at pool
Everything was great the guy who worked when I checked in and the next night we was there was awesome !!
Stayed in May 2021
Reviewed: 25 March 2024
Terrance
United StatesThe pool was closed and the breakfast was dry
It was clean and quiet
Stayed in March 2024
Reviewed: 14 January 2024
Stephanie
United Statesnoticed bugs within the first 10 min of being there not ants or fleas but definitely something that you would NOT want in your hotel room . Breakfast was awful. the waffle mix was either expired or old one of the 2 took 2 bites then took my kids away from them due to it tasting sour and expired. Son has had diarrhea the next day on our start of vacation … I spit mine out but I think he did eat a few bites:/
location
Stayed in January 2024
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