4647 East Francisco Drive, Phoenix, AZ 85044, United States
#132 of 132 hotels in Phoenix
Guests' ChoiceBased on 89 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 January 2024
Justin
CanadaThe kitchen isn't really equipped for actual cooking, but still useful..
Great place and value if you are staying for 1-2 nights at their special rate. Very spacious apartments. Nice pool area and surroundings. Nice staff. Close to the airport!
Stayed in October 2023
Reviewed: 5 December 2023
Pierson
United StatesQuiet
Stayed in November 2023
Reviewed: 9 August 2023
Thomas
United States- reservation was fully cancellable, but wouldn't change reservation to lesser days at lesser $ - hot water erratic - lighting in 2nd bedroom - lack of bathroom privacy in master bedroom
- held reservation for delayed (2 days) arrival due to personal schedule issue - prompt response from maintenance/housekeeping - guidance to targeted locations from concierge
Stayed in August 2023
Reviewed: 28 July 2023
Gerard
NetherlandsAll was great.
Nice and spacious apartment. Great comfortable bed and proper working airco. Nice pool.
Stayed in July 2023
Reviewed: 25 July 2023
Bernier
United StatesThe flooring in the kitchen needed attention badly.
Quick easy check in.
Stayed in July 2023
Reviewed: 9 July 2023
Iquinette
United StatesN/A
Raintree Hotel was an absolute gem hidden in the mountains. I saw the pictures before booking, but I had no clue what I was about to walk into. Check-in was easy, and to my surprise, right after check-in, the hotel had a welcome desk where the young lady would help with anything visitors may need locally. That was a first and very, very. Our two-bedroom and two-bathroom suite had an attached garage. Unloading my SUV inside a covered garage was helpful and provided a sense of security. The room was clean, the beds were very comfortable, and everything I could ask for was a place away from home. We used the swimming pool area, which was nice. I noticed a barbecue area, a ping pong table, and an ice machine. Again, things that provided comfort to guests. Overall, I highly recommend it and would gladly go back again! Had I known that this one-night accommodation provided so much ease, I definitely would’ve booked for longer.
Stayed in June 2023
Reviewed: 7 July 2023
Maria
United Statespool hours should be longer, or offer adults' quite pool time after 10pm.
Great facility and location.
Stayed in July 2023
Reviewed: 6 July 2023
Thomas
United StatesTimeshare sales was not necessary.
The location is great, away from busy streets and crowds. Room was clean and well stocked with towels and other supplies. Staff was very friendly.
Stayed in July 2023
Reviewed: 13 June 2023
Jana
United Statesquiet.
Stayed in June 2023
Reviewed: 11 June 2023
Diane
United Statesthere was a lot of road construction around the facility.
the location was great with the mountain preserve and trails at your back door.
Stayed in June 2023
Reviewed: 6 June 2023
Marcia
United StatesThis timeshare resort was an exceptional deal. We were only a couple, but with a living room, two baths, (one amazing with tiled walk-in shower and a huge soaking tub. Other bath was a tub with shower, so we could both bath at same time. Living room was large and comfortable. Garage so drove in and felt very safe as enclosed.
Stayed in May 2023
Reviewed: 30 May 2023
Marcia
United StatesBed was the best, thermostat worked excellent. Couch wasn't best as it was hide-a-bed. Definitely would stay again.
Stayed in May 2023
Reviewed: 27 May 2023
Alice
United StatesIt was perfect, but for 7 people we could have used more beach towels. But we made do and did not request more at the office.
There was no breakfast at this location, we brought our own. This location was perfect for us and the privacy was great. The room size was also perfect for us. My grandchildren loved the pools. Unfortunately the hot tub was unavailable our last night.
Stayed in May 2023
Reviewed: 21 February 2023
Kathleen
United Statesbroken jacuzzi/tub
the views and hiking trails
Stayed in January 2023
Reviewed: 12 February 2023
Lynda
United StatesPool was being refurbished, so it was unavailable and had construction noise. No toiletries supplied; remind guests at checkin and offer shampoo, body wash, etc at minimal cost. No ice immediately available in room. Was there an ice machine somewhere?
Location, walking trails, roomy accomodations, clean, beautiful views, lovely condo.
Stayed in February 2023
Reviewed: 26 December 2022
Crystal
United Statesnothing
the trails
Stayed in December 2022
Reviewed: 16 November 2022
Seth
United StatesThis is my 27th business trip this year. My stay here was by far the best of this year. The staff were very friendly and accommodating to my requests and schedule. I would totally return on a vacation or my next work trip.
Stayed in November 2022
Reviewed: 9 August 2022
Joseph
United KingdomWe had an amazing time here. The apartments were large, clean and homely. Any issues we encountered were fixed rapidly. Friendly environment with nice facilities.
Stayed in August 2022
Reviewed: 1 August 2022
Jennifer
United Statesi have no complaints
this place was fabulous. it was like having your own house. even has a garage. anything you might need and extra space so the kids aren’t always in your face.
Stayed in July 2022
Reviewed: 26 July 2022
Candace
United Statesonly downfall was we had small toddlers and there was a staircase in the middle of the condo. wished we would have known. when we told them we had two small children they said to block the stairs with the dining room chairs.
beautiful property with friendly staff.
Stayed in June 2022
Reviewed: 30 May 2022
Hilary
United StatesGreat customer service! A lot of space in the rooms. Quiet and secluded from the busy area of the city, but still very close to popular destinations. Our family will definitely be returning!
Stayed in May 2022
Reviewed: 24 April 2022
Neeta
United StatesDid not have as we did not know there was bfast
Stayed in April 2022
Reviewed: 1 April 2022
Ixel
United StatesOur room didn’t have pans to cook, only pots. We were also missing a sponge to wash the dishes. The room was a little outdated, but everything worked. The sofa looked like it needed replacing. The master room didn’t have a door for the bathroom, so if anyone was using it the other person stepped out of the room.
The room was big and had a nice balcony. There was easy access to the pool and parking was just steps away. The beds were comfortable and there were plenty of pillows. I also love that each unit has a washer and dryer.
Stayed in March 2022
Reviewed: 29 March 2022
Carolyn
United Kingdomnothing
clean had everything we needed. staff very helpful
Stayed in March 2022
Bagá, Spain
Karon Beach, Thailand
Urubamba, Peru
Ibiza Town, Spain
Nagoya, Indonesia
Prague, Czech Republic
Cala d´Or, Spain
Munich, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content