The rooms are outdated & need a lot of things fixed. The door had a gap & everytime the ac would kick on or off it would wake us up because it sounded like someone was opening the door.

I loved the location

Stayed in May 2024

Staff came in the room on me while I was sleeping. This was very disturbing. Had me awake the rest of the day & night.

Wasn’t to many guests at the property.

Stayed in May 2024

Staff refused to give me a receipt when I used cash to pay for the stay. I was overcharged approx $30. I had to leave a $100 refundable deposit. Breakfast is instant coffee, granola bars and packaged muffins.

The room was clean and I felt safe being there alone.

Stayed in April 2024

I reserved 2 rooms for the ground level as husband and I are disabled, or at least located next to the elevator. I asked for the 2nd room to be next to or close to my room. This did not happen, even though I called after I made the reservation to make sure they could fulfill this request, I was told "Don't worry, we will get your rooms next to each other and on the ground floor." Not only were we NOT on the ground level, but our rooms weren't even on the same floor! Also, my room was NOT close to the elevator. Room cleanliness was okay except the floor was dirty, needed to be swept and mopped. My granddaughter walked in the room bare footed and when she got on the bed, the bottom of her feet were black from the dirt! Also, when searching for a hotel, I included a full breakfast in the filter.... they only had grab n go bags. They shouldn't advertise things they don't offer.

Stayed in March 2024

They room was really humid even with the AC on. The room wasn't comfortable. It didn't seem like it was really clean. Maybe the hotel was just old. The office chair was ripped and the recliner had a dirty cover on it. I thought it was overpriced for the quality. There was also a gap under the door. The shower head needed to be cleaned.

The front desk staff was really nice. The check in was a little long. They took a copy of my ID which I thought was a little weird.

Stayed in March 2024

Out window was cracked up a bit and traffic noise was all we heard all night

No breakfast.

Stayed in March 2024

The pool and hot tub wasn’t working. The first night our bed broke. We got a new room and the toilet was clogged. The breakfast area was close and all they had was a bag with some granola bars for breakfast.

It was in a good location. Not too far from the downtown

Stayed in March 2024

The location was scitchy. The room felt dingy.

Stayed in February 2024

There was no breakfast and there was trash in one of the drawers in my room and articles left from the past resident

Depression was decent but not for what I experienced

Stayed in January 2024

No free breakfast or staff to give us linens

Stayed in January 2024

I didn't like the check in time 😕. We didn't have a 24hr stay. Parking. Didn't have breakfast. If you wanted to check in early and the room was ready you had to pay $30 additional to chain early. This is ridiculous.

The bed I slept 😴 well.

Stayed in January 2024

The bathroom shower had old soap and hair down the drain.

The location was horrible, you can hear traffic all night.

Stayed in November 2023

The room it was hot, and after almost an hour they changed it to another room.

Nice and clean

Stayed in July 2023

The beds and pillows were hard. The pool was not at all heated, the hot tub was as cold as the pool was and wouldn't turn on. It looks alot nicer on the outside than it is on the inside. The rooms could have been cleaner, overpriced.

I really didn't like anything about it. I was really not impressed at all and would not stay here again.

Stayed in March 2023

Everything

Nothing

Stayed in April 2023

That they did not have clean towels, no extra bed sheets, and room smelled like cigarettes.

I liked the location, and the only staff that we got to see i liked that there was a fridge in the room

Stayed in March 2023

The location was bad as it was crowded and located near freeway. Also, the room was not cleaned, towels were stained with black markings. Tissue was limited and TV didn't work, not all the lights worked and was run-down. Also, too much traffic and noise throughout the night. It definitely was not worth the amount spent on the room. Room smelled like cigarettes, unpleasant.

Stayed in March 2023

Rude staff

Stayed in March 2023

You need to add BEHIND A STRIP CLUB!!!

Close to freeways, and mall.

Stayed in February 2023

last minute reservation for a child stranded in Phoenix, tried to call the hotel 3 times and got hung up.Paid for deluxe room with 2 queen beds and got one king bed. Child was already so upset because of an unsafe start to his trip, that he kept it as he was too tired. The next morning he asked if he could leave his bags with the front desk until later in the day, and got a flat NO, very rude, not helpful at all

location

Stayed in February 2023

They don’t honor what you book. on booking.com it says check in is from 4 am. I showed him the confirmation, he said it “says check in at 4 am” but would point to the sign they have on the wall stating check in is at 4 pm. i paid extra money to check in at 1 pm. plus they have no breakfast service.

Stayed in December 2022

the room fridge was not cleaned out, the bathroom did not look like it was cleaned throughly.

nothing

Stayed in November 2022

That it was next to an adult bar and rooms weren't as clean as I'm used too so it made me feel like they don't clean very well. Specially when it's next to adult bar. Bathroom door has cracks like someone was trying to kick door in , tub wasn't clean and the little couch inside the room has lots of dirt and lint. Beds were ok for the night but I still felt like I was sleeping in a bed that sheets weren't changed because of the other things listed above.

Staff was very friendly

Stayed in September 2022

The homeless hanging way to close,No on site security,Cleanliness of the pool,Damage deposit took more than 2 wks to deposit back to my card after I disputed called and staff where very unprofessional,Many Many other concerns.

There's a wrap around porch for the rooms upstairs.

Stayed in June 2022