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  5. Reviews of Red Roof Inn & Suites Lake Charles

Reviews of Red Roof Inn & Suites Lake Charles 2 stars

269 Highway 397, Lake Charles, LA 70615, United States

#15 of 32 hotels in Lake Charles

Guests' Choice

Review score

Based on 584 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.0

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 24 May 2024

    8.0
    Ok hotel to stay just for sleeping
    • Leisure trip
    • Family with young children
    • Suite King Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was able to hear next door/outside.

    Nothing

    Stayed in March 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Everything was good for my stay

    It was very clean and comfortable

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    All in all a fair deal and room
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs a safety door for entering about halfway down the hall. Luggage was heavy and could have used a shortcut.

    Nice clean lobby and rooms

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We were checking in the lady up front and was very friendly at all, but we finally found are room an we were checking in for three days, and our room keys didn't work every morning we was there we had to go get new keys every morning we stayed

    The room was clean, and the bed was comfortable. The bathroom was clean, and the neighborhood was good

    Stayed in May 2024

  • Reviewed: 26 April 2024

    7.0
    Decent Stay for the Price
    • Business trip
    • Solo traveller
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is kind of terrible. The only decent thing available were the waffles and because that’s all, the line for that was massive. Wasn’t worth standing there for. I also am disappointed by the lack of liquid coffee creamers. It’s also really loud in the hallways. Every little noise woke me up overnight- even with my sound machine going.

    24 Hour Friendly Front Desk, Easy Check in, Rooms are decently clean, good price, beds aren’t luxurious, but comfortable enough to sleep decently.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noise levels due to lack of carpeting

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Acceptable but limited breakfast

    Friendly staff

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Moving Days
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wish there was a tub

    Very clean and perfect location

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The area was a bit industrial

    Super quick check-in, clean, New. Overall a great value for money, however the area needs to be developed. Still I would stay here again

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    All and all the room was clean the people friendly, I enjoyed my stay.
    • Leisure trip
    • Solo traveller
    • Suite King Non-Smoking
    • Stayed 2 nights

    More of a variety of breakfast food. More pastries, eggs, grits.

    The breakfast was pretty good. I'm a true southerner so some eggs and grits would have been appreciated. It was basic but good and the breakfast area was clean.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Over all it was pleasant,,,,
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Coffee shouldn't be located in the bathroom. The parking spaces are way too small.

    Front loops were stale, location was fine.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    7.0
    Nice for the value!
    • Leisure trip
    • Couple
    • Suite King Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tile floors in room and no rugs

    Clean and easy access to Interstate

    Stayed in February 2024

  • Reviewed: 9 January 2024

    8.0
    Nice property, great price. Rooms were clean , beds comfortable. Will be my go to place when visiting Lake Charles.
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Quiet location and the price is a value.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast

    Beds

    Stayed in December 2023

  • Reviewed: 5 January 2024

    7.0
    Not bad for the price - it served a purpose.
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Thin walls, noisy, very limited decor

    Clean, up to date

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Great trip will go many times snooze
    • Business trip
    • Group
    • Suite King Non-Smoking
    • Stayed 1 night

    The employees

    Different area

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Christmas Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The coffee sucked and I would had enjoyed something healthier for breakfast. These things did not make the stay bad, just can improve

    The room was very clean and the shower was beautiful! The stay was amazing! Best Christmas I've had in years!

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Worth the $70
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was basic and the shower had okay water pressure

    The room was clean and updated

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Price and quality
    • Couple
    • Suite King Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I notice they had stains on the bed spread. Kinda of a turn off.

    Room size was very nice and it was clean.

    Stayed in December 2023

  • Reviewed: 12 November 2023

    8.0
    Needs improvement on breakfast choices.
    • Business trip
    • Solo traveller
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    Breakfast was only waffles and cereal. No eggs or fruit.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    8.0
    Good hotel. I’d stay again. Very comfortable.
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just our luck, to stay with a big dog barking a few times. Loud people slamming doors at 6am. It was a good hotel stay. Just rude people that particular day.

    The bed was comfortable. It was clean and freshly renovated. It was on the outskirts of town, which was perfect for us.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    8.0
    It was adequate
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Out of the way location

    It was economically practical

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Great value fir what you get! Bring your own pillow!
    • Leisure trip
    • People with friends
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows not good, they need more pillow choices on the beds. Bring your own pillow. Water pressure in shower is sufficient, but should be stronger. No keto, low carb, high protein choices on breakfast menu. No eggs, no sausage, no bacon, no fruit, no yogurt.

    Remodeled, Clean, great shower space, felt safe, comfortable beds, soap and shampoo dispensers are nice. Great A/C. Hot waffles available.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    7.0
    Overall property and rooms were nice, but I wish our room would have gotten serviced.
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room didn’t get any service none of the days we stayed.

    Property was very clean and staff was nice.

    Stayed in October 2023

Showing 1 – 25

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