1125 East Grand Avenue, Hot Springs, AR 71901, United States
#83 of 119 hotels in Hot Springs
Guests' ChoiceBased on 736 hotel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.0
Facilities
7.2
Staff
8.3
Value for money
7.7
Free WiFi
7.8
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End of dialog contentReviewed: 16 May 2024
Guthrie
United StatesNeighborhood is a little sketch. “Gentlemens Club” across the street under the bridge and cops busting people in the parking lot late night weekends. Pedestrians through the parking lot kind of regular - likely don’t own cars. It’s just that bit of neighborhood, but you just use your head about going out to your car after dark etc and don’t judge. It was fine. The pool wasn’t open!! It’s mid-May, I didn’t expect that. Was bummed, it should be stated.
Rooms clean and uncluttered. Hard floors vs. carpeting always a good choice. For a motel (outdoor only entrances with stairs no elevator), there were lots of accessible points to get to where you wanted to go. Breezways, lots of staircases etc Staff was intentionally friendly and unbothered.
Stayed in May 2024
Reviewed: 28 April 2024
Thomas
United StatesThe TV reception was bad.
Close to town. The people were very nice and help full.
Stayed in April 2024
Reviewed: 21 April 2024
Jessica
United StatesIt’s just older building, nothing bad for the price.
Easy to get to, clean rooms.
Stayed in April 2024
Reviewed: 16 April 2024
Mandy
United StatesThere was only one trash can outside and it was full and overflowing all week. While the pool was closed but there was a nice patio area with tables which would have been nice to use but there were no chairs.
Nice open lawn area around the pool which was great for watching the eclipse. Room was comfortable and had a microwave and mini fridge. There was a trailhead to go into the park right behind the hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Melissa
United StatesThey increased the rate by 3 times for the solar eclipse.
The location for the solar eclipse was great.
Stayed in April 2024
Reviewed: 9 April 2024
Paterno
United StatesThis place was in a great spot with hiking trails right behind the hotel. It was very reasonably priced as well. The staff was very nice and accommodating. My son left his pillow and the cleaning personnel turned it in to the front office and they called me to pick it up. If you're looking for a fancy hotel this is not it but for the price you can't beat it plus the kids liked it.
Stayed in March 2024
Reviewed: 29 March 2024
Mary
United StatesNothing
Great customer service. Clean room. Great location close to everything we needed
Stayed in March 2024
Reviewed: 21 March 2024
Ingrid
United StatesNo ashtrays in a smoking room. And lamp by the bed didn't work
Location
Stayed in March 2024
Reviewed: 18 March 2024
Daisy
United StatesNeed fluffier pillows and thicker blankets
Clean, friendly staff, fast easy breakfast
Stayed in March 2024
Reviewed: 15 March 2024
Adrian
United StatesIt was good
Nice people
Stayed in February 2024
Reviewed: 14 March 2024
Randy
United StatesI think the floors could have been cleaned and mopped a little better. also you need to put better firmer pillows or more pillows for sleeping comfort.
I like the location it was right down the street from downtown Hot Springs shopping centers
Stayed in March 2024
Reviewed: 18 February 2024
Sanchez
United StatesBed was terribly hard
Cleanliness
Stayed in February 2024
Reviewed: 8 February 2024
Lauren
United StatesRough parking lot
Room cleanliness
Stayed in February 2024
Reviewed: 11 January 2024
Lischer
United StatesSink was slow to drain. Frig door opened wrong way. Mattress very firm which is too much for me personally.
Very affordable hotel bordering hot springs National Park. Clean room sheets towels and bath. Provided dispensers for lotion shampoo etc Several trails a short walk away. Dog friendly (no extra charge) and has frig microwave in room. Good location. Friendly staff and morning breakfast with coffee fresh fruit yogurt
Stayed in January 2024
Reviewed: 6 January 2024
Elaine
United StatesA few more breakfast choices would be nice. Yogurt, fresh fruit etc.
The location it is easy to get to and everything in the Village is close by.
Stayed in January 2024
Reviewed: 24 December 2023
Bobbi
United StatesConvince
Stayed in December 2023
Reviewed: 18 December 2023
Natalia
United StatesThe property is older. There is wear in the bath tub and bathroom. The room was clean and I did see a few stains on the comforter that had been ‘cleaned.’ With all that said we would stay here again.
We stayed in a double room. There was a coffee maker, microwave and mini fridge. We mainly stayed here because we were traveling with our 60lb chocolate lab and they have no pet fee and accept one animal under 80lbs. We were told she could not be left inside the room unattended which was not a problem. There are a few short distance walking trails behind the property to walk your dog. They offer a continental breakfast- waffles, burrito to microwave, yogurt, toast, cereal, muffins, fruit, coffee, fruit juice and a few more items. Bed was soft and comfortable. Staff were friendly.
Stayed in December 2023
Reviewed: 2 December 2023
Cindy
CanadaTV didn’t work, front desk lady was amazing came and fixed it right away. Bathroom tub area was just gross. Toilet right up against tub, looked like tub was painted and most of the paint peeled off, hole in bathroom door. No towel rack just holes in the wall. Basically no breakfast items. We book at hotels that offer breakfast very disappointed. Very sketchy people staying in hotel.
Location and price
Stayed in November 2023
Reviewed: 27 November 2023
María
United StatesI didn’t any problem
Good location facilities and breakfast
Stayed in November 2023
Reviewed: 20 November 2023
Mark
United StatesA bit overpriced for the total experience. Booked non-smoking rooms and rooms smelled of smoke and burns in blankets.
Comfortable beds
Stayed in November 2023
Reviewed: 14 November 2023
Christopher
United StatesI have no negative feedback from this stay. The place was perfect for my needs. I'd stay again.
The hotel is a very good budget hotel. Basic, but comfortable and clean. The staff was friendly and helpful. I was personally pleased to find apples and bananas among the breakfast offerings.
Stayed in November 2023
Reviewed: 7 November 2023
Steve
United StatesBed was hard. Shower had no water pressure.
Clean.
Stayed in November 2023
Reviewed: 4 November 2023
Biju
Canada-
-
Stayed in November 2023
Reviewed: 26 October 2023
Lisa
United StatesI didn't like that there were people smoking outside their room which was next to ours. The smoke would drift over to our door.
Location was great. Staff was friendly and helpful.
Stayed in October 2023
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