132 South Central Avenue, Downtown Phoenix, Phoenix, 85003, United States
#13 of 132 hotels in Phoenix
Guests' ChoiceBased on 165 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
8.9
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Lalaine
PhilippinesNoisy surroundings due to presence of pubs and bars around the area.
Modern hotel and delicious breakfast!
Stayed in March 2024
Reviewed: 21 May 2024
Kristi
United StatesLots of street construction around property and hard to navigate around
Very clean
Stayed in May 2024
Reviewed: 13 May 2024
Clarissa
United StatesParking fees
The Breakfast was great. The location was okay. The only thing I didn’t like about my stay was there was no free parking. either way you have to pay for parking in the garage or valet. I feel like that’s something that should have been included in the stay.
Stayed in May 2024
Reviewed: 23 April 2024
Mario
United StatesNo free parking
Very clean and location
Stayed in April 2024
Reviewed: 16 April 2024
Belinda
United StatesThe kids at valet. Not professional and not helpful with luggage. They stand there waiting for tips, though. There are no options for food. The breakfast (if you want to call it that) is downright awful. No orange juice. Sausage not cooked fully. Best Western beats Marriott in that department. Rooms: the shower heads need updating. Pillows are hard not soft and fluffy. And where's the bottled water? Big price for no amenities.
The staff. Skylar was always so nice, friendly, and helpful. He always smiled and appeared to love his job.
Stayed in April 2024
Reviewed: 4 April 2024
Neo
United StatesThe valet and staff seem to not respect young couples.
Location and facility itself
Stayed in March 2024
Reviewed: 23 March 2024
Nicole
United StatesWe was locked out of are room for about 30 minutes due to battery dying on key pad took Maintenance a while to come to fix once they came.It was done in about five minutes I had to go downstairs 3 × 2 let them know.Maintenance hadn't showed up Other than that the hotel was great
Stayed in January 2024
Reviewed: 5 March 2024
Isaiah
United StatesSome construction outside so it was a little noisy at times. Also one of the forks was dirty in the silverware drawer but besides that there were no issues.
Staff was helpful and friendly. If there was an issue, they were quick to resolve it. Rooms were nice and clean.
Stayed in March 2024
Reviewed: 2 December 2023
Lorraine
United StatesThe location. Walking distance to a barber shop, Butcher steak house and Footprint center.
Stayed in November 2023
Reviewed: 27 November 2023
Andrea
MexicoGreat location if you’re going to a footprint center, bars and restaurants around. The hotel pretty good.
Stayed in November 2023
Reviewed: 15 November 2023
Jenise
United StatesThe breakfast could have been a little better.
I loved the distance it was from Footprint Stadium. I loved that even though we were in the middle of downtown, it was super quiet.
Stayed in November 2023
Reviewed: 23 August 2023
Donald
United StatesN/A
Great location for attending a Cardinals bb game.
Stayed in July 2023
Reviewed: 6 August 2023
Liana
United Stateslocation, service, amenities, the CLEANLINESS!!, the breakfast was healthy and so good. staff was super friendly, courteous and made the stay awesome.
Stayed in August 2023
Reviewed: 19 June 2023
Letizia
United Statesproperty is clean and well kept
Stayed in June 2023
Reviewed: 6 February 2023
Gale
United Statessize of room.
Stayed in February 2023
Reviewed: 22 January 2023
Andrea
United StatesThe construction and total lack of signs directing people to the parking garage.
The location was close to our wedding venue.
Stayed in January 2023
Reviewed: 16 January 2023
Veronica
United StatesI got the suite with the kitchenette and they didn’t have any dish soap
how clean and quiet it was.
Stayed in January 2023
Reviewed: 8 January 2023
Shelby
United Statesincluded breakfast location wasn’t posted very clearly, but after some searching we found it
great location in the heart of downtown, right across the street from footprint center. clean and nice hotel and room
Stayed in January 2023
Reviewed: 27 December 2022
Mario
United StatesThe parking was the worst. Valet was rude a few times but was the only parking option that would be best for our family to be able to get our things down.
We loved the location, the service, beautiful hotel and rooms.
Stayed in December 2022
Reviewed: 12 December 2022
Norris
United StatesEvery thing
Every thing was great
Stayed in December 2022
Reviewed: 6 December 2022
Kmartin0511
United StatesConstruction nearby Parking is expensive
Stayed in December 2022
Reviewed: 20 November 2022
Jeramie
United StatesThe only dislike was the massive amount of construction around the entire area.
Stayed in October 2022
Reviewed: 14 November 2022
Hall
United StatesThe elevators did not function properly
Stayed in November 2022
Reviewed: 27 October 2022
Patricia
United StatesThe construction downtown made parking difficult if you did use the valets.
The location was perfect and the staff was super helpful. We went down to explore downtown Phoenix and didn't want to drive.
Stayed in October 2022
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