1800 Wilkes Ridge Circle, Richmond, 23233, United States
#3 of 75 hotels in Richmond
Guests' ChoiceBased on 159 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 9 May 2024
Wanda
United StatesSince I have to mention something, I would have liked the room being a little bigger.
The hotel was very clean and well kept. Excellent location.
Stayed in May 2024
Reviewed: 11 February 2024
Linda
United StatesThe breakfast was pretty bad. No one was replenishing items. The coffee urn was empty. Expected better considering the rest of the facilities. Also, the room next to us had an annoying barking dog which I wish I had known about at check-in. I would have requested a different room.
The hotel was beautifully appointed and the beds were very comfortable. The lobby and lounge/dining areas were inviting. The outdoor courtyard had a warming fire pit and the indoor pool looked clean. Parking was convenient.
Stayed in February 2024
Reviewed: 28 January 2024
Lovonia
United StatesThere was hair of different variations in the shower. Also when I called to get more towel no one was available. The phone rang busy, so I had to go get the towels from the front desk myself.
My stay was awesome. I liked that there’s a nice kitchenette with full refrigerator and that the room was spacious. Breakfast had different options which was accommodating.
Stayed in January 2024
Reviewed: 2 January 2024
Lisa
United StatesThe room was messing up my spouse’s allergies..and I believe the checkout time isn’t 12:00pm, more so 11:00, because my husband keycard stopped working around 11:00, he couldn’t get back into the room.
We got the suite room, like we do all the time and it was exactly what it needed to be..peaceful
Stayed in January 2024
Reviewed: 16 November 2023
Tenisha
United StatesThe only thing I did not like is they did not accommodate me my connected rooms for me and my other guests.
This hotel was beautiful on the outside and the inside I love the studio king size room with the beautiful kitchen and very nice sitting area. Oh I can't forget about the bathroom was so nice and big.
Stayed in November 2023
Reviewed: 10 October 2023
Angie
United StatesNothing, everything was excellent. Oh, the A/C kept running all day and night except when I turned the temperature up to 75.
The rooms were comfortable and clean. I had everything I needed for the entire trip.
Stayed in July 2023
Reviewed: 4 September 2023
Lisa
United StatesThe tv remote didn’t sync with the tv at times .
I stayed here before , just like the last time, it was awesome !
Stayed in September 2023
Reviewed: 28 August 2023
Michael
United StatesN/A
The property is clean and spacious. The staff are friendly and helpful. Will stay again next time in Richmond.
Stayed in August 2023
Reviewed: 21 August 2023
Francis
United StatesThe check-in process was so smooth. The place looks brand new and super clean. We loved the room and the layout was so cool. We absolutely loved our stay here and will definitely come back in the future. Thank you so much!
Stayed in August 2023
Reviewed: 20 August 2023
Demetra
United StatesNA
The manager is exceptional! Made our experience outstanding.
Stayed in August 2023
Reviewed: 4 August 2023
Susan
United Statesdog friendly
Stayed in July 2023
Reviewed: 31 July 2023
Elizabeth
United StatesThe pool is a little small but none the less it’s a lovely indoor pool and outdoor grill/hang out area
The breakfast was great, loved the waffle maker! The room was very large and very clean, featuring many amenities that we loved. The AC worked perfectly which is something I also love. And great to see dogs on the property because my son loves them.
Stayed in July 2023
Reviewed: 29 July 2023
Peter
United StatesPerfect , clean, comfortable
Stayed in July 2023
Reviewed: 18 July 2023
Michelle
United StatesNot a thing. It was great !!.
Very clean and very welcoming
Stayed in June 2023
Reviewed: 14 June 2023
Xavier
United StatesThe only issue we really had was house keeping never stopped by ,so we kept having to go to front desk for towels & rags , when we first got to room our tub/shower was dirty had left over hair n dirt smears on the wall ! But other than that the stay was Amazing!!!!!!!!
Overall the stay was amazing , my family & I originally booked for one night but once we entered we had to add another night !! We enjoyed breakfast, the activities they had (basketball/ pool / even fire pit!!)
Stayed in June 2023
Reviewed: 10 June 2023
Tanya
United StatesThe bathroom cabinetry was falling apart. the tv remote didnt and was told they would have to call a company to rest the remote.
Stayed in June 2023
Reviewed: 10 June 2023
Harriett
United Statescould’ve been a little bit more clean
it was near food and convenient to highway
Stayed in May 2023
Reviewed: 6 June 2023
Kirk
United StatesNothing. This Marriott is well run.
Staff friendly and approachable. Management one of the best I’ve seen ever!
Stayed in June 2023
Reviewed: 20 May 2023
Warren
United StatesThe elevators needed vacuuming
for the most part, it was clean. I like the suites configuration. we also appreciate that you’re dog friendly.
Stayed in May 2023
Reviewed: 8 April 2023
Dror
United StatesIt was bad smell in the room
The room was big
Stayed in April 2023
Reviewed: 19 March 2023
Victoria
United StatesDisappointed that pool was out of service.
Easy to get to property. Friendly and helpful staff. very clean and comfortable.
Stayed in March 2023
Reviewed: 15 March 2023
Tracie
United StatesBreakfast was meh.
Everything was amazing except the breakfast.
Stayed in March 2023
Reviewed: 6 March 2023
Katie
United StatesRooms need detailed/ cleaned a lot better, mainly the bathroom. Parking lot is very small. Didn’t like hearing the highway all night. Nor did we like hearing the music blaring in the room next to us. Checking in at 130am and out at 930am, we really needed some sleep.
Nice big rooms with a full kitchen, nice size seating/ living room area with a big bathroom, and beds were comfy.
Stayed in March 2023
Reviewed: 13 February 2023
Linyear
United StatesHot breakfast was lacking compared to Residence Inn in Charleston. A few times staff seemed to be more focused on speaking to each other than concentrating on the guest at the desk.
Great layout. Decor of common areas and hotel room. Fire pit area outside with great seating. Bar with drinks and lite fare. Proximity to retail and restaurants.
Stayed in January 2023
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