404 South Mint Street, Charlotte, NC 28202, United States
#23 of 185 hotels in Charlotte
Guests' ChoiceBased on 245 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
9.1
Staff
9.3
Value for money
8.6
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End of dialog contentReviewed: 13 April 2024
Joshua
United StatesThe construction noise and our balcony door didn't open
The location
Stayed in March 2024
Reviewed: 5 April 2024
Margaret
BarbadosWe were not informed that there would be construction happening and that breakfast would be a grab and go. Maybe guests could have been given vouchers to have breaksfast off property or be refunded the breakfast portion of the booking and have the choice to go out for breakfast.
Location was great room was comfortable.
Stayed in April 2024
Reviewed: 27 February 2024
Christie
United StatesThe lady that checked us out
We loved everything...would have like two bedroom but other than the lady that checked us and another customer out everything was great
Stayed in December 2023
Reviewed: 18 February 2024
Ari
United StatesParking should be free for customers.
Staff friendly, awesome location within walking distance of so much.
Stayed in February 2024
Reviewed: 6 February 2024
Bee
United StatesI had to fix the cable box in the room
Nice room, balcony and amenities
Stayed in January 2024
Reviewed: 25 January 2024
Tkara
United StatesHaving to get verified before leaving it could be to much for anyone staying longer than the weekend
The staff was amazing and helpful. The room was very nice and clean I loved the tub and the view of the city it was very relaxing and a lot of open space. I really enjoyed my stay.
Stayed in January 2024
Reviewed: 7 January 2024
Ari
United StatesPrice of parking per day.
Location was awesome, staff were super friendly!
Stayed in January 2024
Reviewed: 4 January 2024
Erica
United StatesEverything was perfect
Location, comfortable, quiet
Stayed in December 2023
Reviewed: 17 June 2023
Sarah
United Statesstaff was unknowledgeable of the area
location
Stayed in June 2023
Reviewed: 11 May 2023
Allan
CanadaMaid service didn't come during our 4 days at the hotel. One TV didn't work in bedroom. Billing process was confusing as it changed me midway through stay because it was over the weekend.
Continental Breakfast was very good with enough selection of basic items. Kitchen in room had all equipment needed to make meals and dishwasher was a bonus. Two-bedroom Suite was spcaious.
Stayed in April 2023
Reviewed: 6 April 2023
Carlos
United Stateslocation - very noisy area with ballgame (expected) but after into 2 am traffic noise, people talking, sirens
location - convienence
Stayed in April 2023
Reviewed: 14 March 2023
Patricia
United Statesthe smell of gasoline hit you as soon as you get to the first floor. thought the place was about to blow up
it was close to the city
Stayed in March 2023
Reviewed: 28 January 2023
Karen
United Statesbathrooms weren’t very clean in the room.
great staff! good location
Stayed in January 2023
Reviewed: 30 November 2022
Alicia
United Statesit needs a little upgrading
location
Stayed in November 2022
Reviewed: 15 November 2022
Keely
United StatesThe staff in the bar and restaurant were amazing!
Stayed in November 2022
Reviewed: 7 November 2022
Carlos
United StatesEverything was fine
Great
Stayed in November 2022
Reviewed: 27 September 2022
Lisa
United StatesShower had a leak, the windows didn't seem secure with a latch, and the elevators seemed kind of outdated.
The staff was nice, good breakfast, and the bedroom was nice.
Stayed in September 2022
Reviewed: 16 September 2022
Deborah
United Stateswe have been coming here to stay for about 10years off and on.. Only thing we missed was room service!!! We always loved the food and service!!!
Awe always enjoy staying here with the short walk to the Panthers stadium.. We will continue staying here..
Stayed in September 2022
Reviewed: 29 August 2022
Tracy
United Statesthere was nothing not to like
everything
Stayed in August 2022
Reviewed: 5 August 2022
Daviela
United Statestwo bedroom unit
Stayed in July 2022
Reviewed: 9 July 2022
Wright
United StatesThe living room television did not work. The batteries to the television in the bedroom was dead. Too much money spent and the rooms aren’t checked for important things. The television should’ve worked.
Stayed in July 2022
Reviewed: 8 July 2022
Elaine
United StatesParking was too high
Great, had choices and enough
Stayed in June 2022
Reviewed: 30 June 2022
Stacie
United StatesThe bed was very uncomfortable and the pillows were awful, but location makes up for that
it's location to Bank of America field is awesome!! Basically right next door!
Stayed in June 2022
Reviewed: 30 June 2022
Suzanne
United StatesThe elevator was loud, no ice machine on each floor, continental breakfast was cold, no room service
The bedding and pillows were great, the shower was nice, and the property was clean
Stayed in June 2022
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