5416 Glenside Drive, Richmond, 23228, United States
#1 of 75 hotels in Richmond
Guests' ChoiceBased on 131 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.3
Staff
9.4
Value for money
9.0
Free WiFi
8.3
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End of dialog contentReviewed: 20 May 2024
Jahnel
United StatesCheck-in was easy and quick. The woman at the front desk was friendly and personable. Everything was clean.
Stayed in May 2024
Reviewed: 18 May 2024
Tanisha
United StatesOnly thing I didn't like was the smell of the shower water. The smell was like rotten eggs. Other than than, I'll continue to stay at this hotel when I'm in Richmond.
I love everything about this hotel. The renovation made it feel homey and chic.
Stayed in April 2024
Reviewed: 23 April 2024
Mary
United StatesNothing.
The staff was incredible! We kept having to change our reservation,, and they were unfailingly kind and helpful. The room was great. I really liked the layout and could see it as being great for us, for families or for work. It was comfortable, practical, thoughtful and very attractive. Breakfast was very good. Its proximity to Henrico Doctors Hospital was another plus for us.
Stayed in April 2024
Reviewed: 18 April 2024
Kelley
United StatesThat the shower did not have a second door, the water falls on the floor and we had to use our towels to lay on the floor
I was blown away by the breakfast options, the room layout, the friendliness of the staff, the cleanliness of the facilities, everything. The pictures did not do this place justice!
Stayed in April 2024
Reviewed: 10 March 2024
Ed
United StatesNothing
1. Facility was extremely nice. 2. Proximity to downtown
Stayed in February 2024
Reviewed: 8 January 2024
Daquan
United StatesCan’t say a bad thing about it
I like the overall setup of the room
Stayed in January 2024
Reviewed: 5 November 2023
Wanda
United StatesNo issues
Breakfast was great!! Great location!! The hotel was very clean and good customer service.
Stayed in October 2023
Reviewed: 18 September 2023
Mica
United StatesNO COMPLAINTS HERE, BUT WOULD ONLY ADD MORE HOT BREAKFAST ITEMS.
WONDEFUL
Stayed in September 2023
Reviewed: 12 September 2023
Angel
United StatesThe soup and tissue holder was set up in a way that the they fell off the holders constantly
I loved how clean it was
Stayed in September 2023
Reviewed: 20 August 2023
Bridget
United StatesWe arrived @5PM and our room wasn't ready yet
breakfast was good, nice location
Stayed in July 2023
Reviewed: 8 August 2023
Daniel
United StatesOne light stopped working after the first time I turned it on from the wall switch. There was another switch that didn't turn on the bedroom light (assuming it was for that). And (this is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast.
I like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room. And the wi-fi was easy to connect to using my room number and name instead of using a password. It was clean and orderly.
Stayed in August 2023
Reviewed: 24 July 2023
Rayna
United StatesThere honestly wasn’t anything that I didn’t like about the hotel. I enjoyed my stay
It was really clean, modern and comfortable
Stayed in July 2023
Reviewed: 12 July 2023
Bethany
United StatesThe staff was exceptional at taking care of us and answered any questions we had!
Stayed in July 2023
Reviewed: 11 July 2023
Cynthia
United StatesNothing would definitely stay there again
Breakfast was different daily. Excellent choices and variety. Hotel was easy accessible to freeway. Many different places to eat and shop in the area.
Stayed in July 2023
Reviewed: 2 July 2023
Mahogany
United StatesDuring my stay I had a serious personal issue and Mr Richard the general manager gave me the respect of a human and helped me to the fullest
Stayed in July 2023
Reviewed: 24 June 2023
Gwen
United StatesNothing
It was very comfortable and beautiful!
Stayed in June 2023
Reviewed: 22 May 2023
Angel
United StatesThe tub was outdated
The decor of the room it was very clean the out lay was perfect
Stayed in May 2023
Reviewed: 5 May 2023
William
United StatesThis was the cleanest hotel we've ever stayed at. The kitchenette was furnished with everything we could have needed, and there was plenty of quick food items available in the lobby. The staff was polite and professional.
Stayed in April 2023
Reviewed: 30 April 2023
Bradley
United StatesGreat hotel, modern and super clean. We really enjoyed our stay and the staff was super helpful. Definitely one of the better residence inns that we have stayed in. Highly recommend.
Stayed in April 2023
Reviewed: 12 April 2023
Dwight
United StatesOn two occasions, the cafe' was closed during advertised business hours. One occasion was likely because it was a holiday; however, on neither occasion was this advertised. It was quite inconvenient, since we had intended to eat here on those occasions.
The breakfast bar was pretty good, but nothing spectacular.
Stayed in April 2023
Reviewed: 19 March 2023
Mica
United StatesBreakfast could had been better and coffee was cold.
The room was exceptionally! Both bed and pull out couch were nice clean and cozy! Definitely booking again😀
Stayed in March 2023
Reviewed: 19 March 2023
Jeffrey
United StatesAdequate
Stayed in February 2023
Reviewed: 12 March 2023
Louderback
United Statesn/a
new and clean
Stayed in February 2023
Reviewed: 28 February 2023
Joy
CanadaNothing
Every thing especially the room and comfortable bed. Breakfast was also fantastic!
Stayed in January 2023
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