2500 Mason Street, Fisherman's Wharf, San Francisco, CA 94133, United States
#74 of 221 hotels in San Francisco
Guests' ChoiceBased on 6775 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
8.7
Value for money
7.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Kyna
United StatesHard to get clarity on what is in the area , parking price was a shocker, loud hallway noise waking us at night and morning
comfortable room/bed. fireside sitting, location, cleanliness, interesting art and an amazing breakfast
Stayed in May 2024
Reviewed: 31 May 2024
Rosemarie
CanadaThis is for other travelers with a vehicle as a "heads up" only. The entrance is a bit tricky to find as it seems like you are driving into an alley and it isn't very obvious on google maps. We drove around the hotel until we figured out we were supposed to drive into what looked like an alley way. Not a big deal but would be trickier in the dark.
Location of hotel was fabulous to walk everywhere. We came with a rental vehicle and I liked that you could park underground as part of the hotel. Parking is expensive in San Francisco (you need to pay extra) but I was happy not to have to worry about the car. The breakfasts were amazing (exceeded expectations), the staff were well organized. Given the amount of people in for breakfast, the staff was like a well oiled machine. I would definitely stay here again!
Stayed in May 2024
Reviewed: 31 May 2024
Christophe
Francethe price of the parking and a bathroom that could use some updating at a four star
Ideally located to explore the San Francisco Bay with many tourist activities nearby. Quiet neighborhood. Very good continental breakfast. Attentive service with parking (but it is paid and quite expensive). A decent conference hotel
Stayed in May 2024
Reviewed: 31 May 2024
Louise
United KingdomRoom size. Breakfast.
Stayed in May 2024
Reviewed: 31 May 2024
Angela
IrelandBreakfast was very busy and chaotic regardless of what time you went in to get it. Socket in room didn't work properly even after maintenance man looked at it.
Clean hotel in a great location. Nice pool area. Lovely reception area. Very pleased with this hotel. Stayed in it 7?yrs ago and was just as good then.
Stayed in May 2024
Reviewed: 31 May 2024
Paul
IrelandThe breakfast is superb, everything including fish, sometimes there is a queue but it moves very quickly
Stayed in May 2024
Reviewed: 30 May 2024
Katrina
United StatesI only stayed one night but I imagine parking can get pretty expensive at $60 a night.
The entire hotel was impressively clean and comfortable. The breakfast was big with a lot of options and they staff was great.
Stayed in May 2024
Reviewed: 29 May 2024
Mark
United KingdomLovely hotel in a great location. Great breakfast in the morning, amazing variety to choose from.
Stayed in May 2024
Reviewed: 29 May 2024
Rebecca
United StatesThere was no real door to the bathroom which is less than ideal for New Romantic weekends
The building and location were great
Stayed in May 2024
Reviewed: 29 May 2024
Natalie
United StatesFacilities are a bit dated; I think being down by the water it's hard to keep up the buildings. Windows were filthy, to the point all you could see was dirt. We didn't have enough pillows and it was too late to request them. Blankets were lackluster/thin- what happened to fluffy hotel comforters?
The fact that we actually had a 'view' of the street was a bonus; usually when we book rooms in Fishermans Wharf we get an inner courtyard / air conditioning unit, but unfortunately it overlooked a bus terminal. Great tourist location. Amazing (free) breakfast spread; surprised it's not advertised more - it's a HUGE plus!!
Stayed in May 2024
Reviewed: 28 May 2024
Anthony
AustraliaThe Breakfast and the Que ...long.
Location/Staff knowledge/Clean facilities/Room
Stayed in May 2024
Reviewed: 28 May 2024
Stephen
United KingdomThought the parking charge of $60 per night was excessive
Location was excellent.
Stayed in May 2024
Reviewed: 28 May 2024
Karen
IrelandBreakfast buffet was very busy
Very comfortable beds, spotlessly clean, very attentive staff. Amazing selection of fruit at breakfast
Stayed in May 2024
Reviewed: 28 May 2024
Adele
AustraliaLate check in at 3.00pm as did not cater for those who arrived early morning. Insufficient bar staff in the evening. Often only one person serving. Very little information available about the facilities at the hotel.
The location was excellent. The rooms were clean and comfortable, but could need freshening up with some new paint. Bathroom a little small.
Stayed in May 2024
Reviewed: 28 May 2024
Gareth
United KingdomNoise from floor above. Seems walls and floor are paper thin
Location and breakfast
Stayed in May 2024
Reviewed: 28 May 2024
Soto
GermanyPerfect location and good breakfast
Stayed in May 2024
Reviewed: 27 May 2024
David
United KingdomNONE
LOCATION
Stayed in March 2024
Reviewed: 27 May 2024
Mennone
United StatesRoom view could have been better. The bathroom in our room was very small.
Location was in walking distant to fisherman’s ward and many attractions. The lobby was beautiful. Also the full breakfast had a lot of options. While we didn’t get to use it the pool area also looked great. We really also liked that we were able to continue to park until 4pm after our noon checkout.
Stayed in May 2024
Reviewed: 27 May 2024
Gail
United KingdomThe location, and the breakfast was great.
Stayed in May 2024
Reviewed: 27 May 2024
Marion
United KingdomGood location for exploring Fisherman’s wharf and not far to cable cars to explore other parts of San Francisco
Stayed in May 2024
Reviewed: 27 May 2024
Stuart
AustraliaLocation, clean, good breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Christine
AustraliaSlightly more expensive than I thought after conversation to AUD.
Location. Variety of breakfast foods. Comfort.
Stayed in April 2024
Reviewed: 26 May 2024
Guillermina
United StatesI thought it was overpriced for what the room included. The room was nice, but there was no microwave and the toilet pressure to flush was really weak. I thought the extra charge to park there was a bit much. Of course we would pay for the parking to have peace of mind that our things would be safe in the parking garage. All in all, it was just pricy for the one night
Loved that it was within walking distance of a lot of shops and fisherman's warf. The breakfast was amazing. The room was clean and spacious and I liked that checkout was at 12 as opposed to other places that want you out by 10
Stayed in May 2024
Reviewed: 26 May 2024
Susanna
CanadaThe bathroom is very small and has no vent.
The location is excellent.
Stayed in May 2024
Mackinaw City, USA
Bridlington, UK
Syracuse, USA
Tolo, Greece
MacTier, Canada
Florence, Italy
Budapest, Hungary
Algarrobo, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content