2735 West Sweetwater Ave, Building B, North Mountain, Phoenix, 85029, United States of America
#131 of 132 hotels in Phoenix
Guests' ChoiceBased on 511 hotel reviews
2.7Cleanliness
3.7
Comfort
3.8
Location
4.1
Facilities
3.6
Staff
4.6
Value for money
3.9
Free WiFi
4.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: January 25, 2024
Wackerfuss
United States of AmericaNo toilet paper or towels in room. TV did not work let alone no remote control. Both sink and bath tub faucets did not work- had to use plyers.
Staff was nice
Stayed in January 2024
Reviewed: January 18, 2024
Daoud
United States of AmericaA big room with 2 queen size bed was not something I was asking for. I rather needed a clean room for one person. There were many house flies in the room and in bathroom. There was no towels, no toilet tissues, no hand-wash soap. Pillows were dirty or at least looked very dirty. I guess even bedsheets were dirty, I didn't even feel like looking at them. I had a very bad feeling to sleep on those beds. I covered one pillow with my own towel to put under my head.
The room was big, space for 4 people.
Stayed in January 2024
Reviewed: November 11, 2023
Holtzclaw
United States of AmericaThe fact that we should have had a working television...the television worked but we had no remote. The toilets were horrible...it over flowed with just a piece of tissue paper and had the floor soaked pass my heels. The staff was no accommodating although there was one lady trying to help . My only thing is that when we went to ask for a different room and they said they were booked...why then when we look out our curtain there is an empty , perfectly clean kept room. It was probably one of their finest, the ones they used in the pictures . Is this still meant we couldn't utilize this room if we had no television and for the bonus the air conditioner sounded louder than a power generator . It was kicking and knocking and for so long I thought it was going to explode. Also I have never been somewhere a day in my life where I've heard people let their kids yell and scream . Outside our room, some people let their kids yell to the top of their lungs as if they were holding candy in front of them enticing them to make this disturbance. My issue isn't with the kids but with their parents and with the hotel for it's service and maintenance.
Stayed in October 2023
Reviewed: November 6, 2023
Lujan
United States of AmericaDrug deals going on in the parking lot. Girls screaming. Ceiling in bathroom falling in.water leaving. No TV. Microwave or refrigerator. Very rude front desk. Refused to let me see manager. Refused to refund 2nd night. We had to leave. So very unsafe.
Nothing at all
Stayed in November 2023
Reviewed: November 1, 2023
Timothy
United States of AmericaCleanliness
Dirty
Stayed in October 2023
Reviewed: October 11, 2023
Ray
United States of AmericaNo no TV it would not work they came on but you couldn't get no channels she says no antenna okay we will hook you up but the TV wouldn't produce no other channel but sports
No t.v it would not work.
Stayed in October 2023
Reviewed: September 30, 2023
Kevin
United States of AmericaBed was caved in the middle, couch was very old, tv didn’t have a cord or remote, next door people slamming doors and arguing in the middle of the night! To top it off we waited 3 hours to get into our room again because the key card wasn’t working, along with many other guests…
Air conditioning worked
Stayed in September 2023
Reviewed: September 23, 2023
Quinn
United States of AmericaNothing went well at all.no TV in the room.no clean towels
Stayed in August 2023
Reviewed: September 15, 2023
Duval
United States of AmericaNo tv. Most no ac
Stayed in September 2023
Reviewed: September 13, 2023
Ronald
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 28, 2023
Chance
United States of AmericaToilet wasn’t clean, the bathroom door damaged.
Staff members were very good
Stayed in August 2023
Reviewed: August 15, 2023
Dodd
United States of AmericaThere was no tv fridge or microwave I was supposed to have one king bed they put me in a room with two doubles the door had a huge gap that you could see through
The lady at the desk was very nice
Stayed in August 2023
Reviewed: August 7, 2023
Kays
United States of AmericaThe fact they had no room and had to call booking .com 7 times and wait in a parking lit at 1am for over an hour so booking could " confirm" there was no rooms.
Nothing
Stayed in August 2023
Reviewed: July 14, 2023
David
United States of AmericaNo TV in room no TV remote and no refrigerator.
Stayed in June 2023
Reviewed: July 9, 2023
Michael
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: July 6, 2023
Jason
United States of Americano tv in room
nothing
Stayed in April 2023
Reviewed: July 4, 2023
Marcus
United States of Americaeverything I already said oh and y’all got the nerves to charge RIDICULOUS RATES for some Wi-Fi!
cheap rate should be 200 a week though main woman who runs it was rude the first time I stayed my room was DISGUSTING even after the housekeeper “cleaned it” the floors were filthy and I had to use a towel to walk everywhere and the towel(s) turned BLACK
Stayed in June 2023
Reviewed: June 21, 2023
Maria
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 16, 2023
Zachary
United States of AmericaNo remote had to wait in hot lobby for ever not caring staff. No amenities just horrible
Location
Stayed in June 2023
Reviewed: June 13, 2023
Mbaikambey
United States of AmericaEverything
They didn't let me check in. They said they don't seem reservation.
Stayed in June 2023
Reviewed: June 11, 2023
Joy
United States of AmericaStandard would have been better
Leaking ceiling and no towels +other items
Stayed in June 2023
Reviewed: June 5, 2023
Benjamin
United States of AmericaNo working tvs, no fridge, no shower curtain, no pillows, no trash ca. Holes in the walls and floors poor patch work and tape used to seal holes. . Touch to explain
Na
Stayed in June 2023
Reviewed: May 27, 2023
Jeneffer
United States of AmericaSmell in room, no amenities like fridge, towels, no blow dryer, sleeping sheets and bed smelled funky, a couple cockroaches were found dead and alive, motel had not too trusting of people next door, tv kept going on and off and not the best night stay motel.
Price tbh, rest wasn’t too happy with.
Stayed in May 2023
Reviewed: May 25, 2023
Nat
United States of Americathe smell and rooms look dirty.
Stayed in May 2023
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