2821 Turtle Creek Boulevard, Dallas, TX 75219, United States of America
#4 of 169 hotels in Dallas
Guests' ChoiceBased on 101 hotel reviews
9.2Cleanliness
9.7
Comfort
9.8
Location
9.4
Facilities
9.5
Staff
9.5
Value for money
8.3
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Lori
United States of AmericaI love this hotel and will return again!
Stayed in May 2024
Reviewed: May 13, 2024
Joerg
GermanyHigh price for food and drinks
Luxurious Hotel with a relaxing pool area
Stayed in May 2024
Reviewed: May 13, 2024
Lori
United States of AmericaLove staying here. So comfortable and the staff is courteous and accommodating. Room size is great for 2 people to relax without being in each others way.
Stayed in May 2024
Reviewed: April 22, 2024
Lilly
United States of AmericaThe bathroom was small and had to literaly squeeze into part of bathroom with the toilet. Restaurant was not as good as before.
WE have stayed before and loved it. This time not as good. There were weddings there the weekend we were there so might have been too much for them to handle. Just wasn't as good.
Stayed in April 2024
Reviewed: January 22, 2024
Michael
United States of AmericaSlightly disappointed with the in room bar. Good snacks, wine, but bourbon/liquor choices were mid level. Would have been nice to have ice in the ice bucket upon arrival. Asked the porter to bring ice and it never arrived. Had to call and request it again. A small thing, but this is a premium property. We stayed at the Ritz Dallas two weeks ago, and there was ice waiting for us in the room. I do like the Mansion bar and live music better than the bar at the Ritz. Well done.
Room service breakfast was exceptional. Fresh, hot, timely. Very good indeed.
Stayed in January 2024
Reviewed: October 8, 2023
Leslie
United States of AmericaDid not just like anything
I love the opulence of the hotel, I like any rosewood, but have been a fans of the mansion for many years. Everything was great. I just wish that my room was on a higher floor with a view.
Stayed in September 2023
Reviewed: September 16, 2023
Catherine
United States of AmericaReservations super early in the bar so there were 10 tables reserved and empty for hours
The friendliness of all the staff, from restaurants to check in
Stayed in August 2023
Reviewed: June 17, 2023
Brendan
AustraliaSend to many emails
Stayed in June 2023
Reviewed: May 23, 2023
Trisha
United States of AmericaI would like to stay longer.
Salmon for breakfast is the best!
Stayed in April 2023
Reviewed: April 23, 2023
Mark
United States of Americaexcellent thank you
Stayed in April 2023
Reviewed: April 22, 2023
Alexandre
United States of Americanothing, everything perfect !
we loved everything! kind staff , outstanding rooms and facility , gorgeous swimming pool area
Stayed in April 2023
Reviewed: March 25, 2023
Byrd
United States of AmericaThe service at this hotel is IMPECCABLE!! Not only is the property very well maintained and beautiful, but EVERYONE that I had the pleasure to interact with, has been better than the last. I've stayed here twice, and I'd do it 1000 times....this property really is the pinnacle of opulence and service. Everyone should take note...
Stayed in March 2023
Reviewed: March 12, 2023
Sunjoy
United States of AmericaNo covered parking and given the daily room rate and exclusivity of the property this is inexcusable. My car was covered in leaves and bird droppings!!!! The valet service was $25 per day. Could they not have wiped the cars clean?
Great Ambience, great staff, comfortable rooms, good WiFi and internet, outstanding complimentary cookies!
Stayed in March 2023
Reviewed: March 4, 2023
Paul
United States of AmericaBeautiful hotel with great location.
Stayed in February 2023
Reviewed: February 17, 2023
Wes
United States of AmericaThe on site dining as well as the room service were exceptional, truly a great experience. Would recommend to any one wanting a full service stay.
Stayed in January 2023
Reviewed: January 20, 2023
Alexandra
United States of Americathe spa area could use a refresh
Excellent food, bar & rooms.
Stayed in January 2023
Reviewed: December 22, 2022
Mark
United States of Americanothing
beautiful property, 5 star staff
Stayed in December 2022
Reviewed: December 19, 2022
Susana
United States of Americathe steam/sauna area could be better.
the room was beautifully decorated along with the hallways and downstairs area by the fireplace.
Stayed in December 2022
Reviewed: December 10, 2022
Sheldon
United States of AmericaBeautiful hotel! Everything is of the highest quality. The staff were wonderful, and, the bar was lots of fun!
Stayed in December 2022
Reviewed: November 26, 2022
Olympia
United States of Americanothing-everything was perfect :).
rosewood mansion on turtle creek did not disappoint. From their caring and attentive staff, to the beautiful facilities, there isn’t one thing that I disliked about this hotel. definitely will recommend this hotel to friends & family, and would love to come back again in the future!
Stayed in November 2022
Reviewed: October 5, 2022
Thomas
United States of Americaimmaculate condition
Stayed in October 2022
Reviewed: May 30, 2022
Mike
United States of AmericaBetter billing practices. I've been charged over $1400 so far for my room....the hotel has put multiple preauthoriaztions on my card and tells me they will come off after 5 business days.
The setting and attention to detail. The genuine care and concern for my wife and i
Stayed in May 2022
Reviewed: May 28, 2022
Holly
United States of Americaloved it all!
immaculately clean and most comfortable bed
Stayed in May 2022
Reviewed: May 10, 2022
Tara
United States of Americaservice staff amenities accommodations & the deep therapeutic massage treatment was AMAZING!🤩
incredible stay!!! can’t wait to return!!!!😃
Stayed in May 2022
Lamego, Portugal
Krakow, Poland
Tinerhir, Morocco
Montale, Italy
Praid, Romania
Klaipėda, Lithuania
Uruguaiana, Brazil
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content