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  5. Reviews of Comfort Inn Research Triangle Park

Reviews of Comfort Inn Research Triangle Park 3 stars

4507 NC 55/Apex Hwy, Durham, NC 27713, United States

#64 of 71 hotels in Durham

Guests' Choice

Review score

Based on 149 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.4

  • Location

    7.4

  • Facilities

    6.2

  • Staff

    7.2

  • Value for money

    6.6

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 23 October 2023

    7.0
    Good rest
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Close to airport

    Stayed in September 2023

  • Reviewed: 23 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner didn't work properly!!

    Breakfast was okay. The eggs were good but the sausage didn't look done.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Overall the stay was good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Bathroom & Lamp bulbs were out. I was dissapointed w no food when I had to wait 5minutes for refill of Sausage & eggs. Otherwise eveything was ok.

    Stayed in October 2023

  • Reviewed: 2 August 2023

    5.0
    • Business trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 5 July 2023

    6.0
    The staff was very friendly.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    It is an old facility. Needs updated especially the bathroom.

    Stayed in June 2023

  • Reviewed: 18 May 2023

    6.0
    It was ok for two nights but could have been much better.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    I was unable to get enough clean wash clothes and towels for my family of four. The toilet was working not working properly. The shower /bathroom needs remodeling was not as clean as it should have been. And there was no trash cans in the bathroom.

    The breakfast was good.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    5.0
    It was adequate but fell short of our expectations mainly due to the bathroom situation.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    The bath fixtures were all messed up. There were nonfunctioning plugs for the sink, so we had to be extremely cautious not to drop anything into the sink. The toilet seat was in need of repair, broken and wobbly, and very uncomfortable to use. The shower/bath fixture was broken so a bath was not possible. We were there for 5 nights and the bath towel distribution was insufficient as we had to continually ask for more towels and was denied a request for more from the maid one time.

    Breakfast was very good and so was the location. I also liked the quietness in the hallway and the room. The setting of the facility was also very nice.

    Stayed in May 2023

  • Reviewed: 15 November 2022

    6.0
    Still room for improvement
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Quite a few little issues: no plug for the bathtub, no caffeinated tea at breakfast; the coffee/tea maker in the room itself was dead. Some offensively loud guests on my floor; the elevator often had spilled liquids of unknown origin/provenance on its floor; the staff member in charge of breakfast was officious and obtrusive.

    Location fine; the staff member at desk was helpful and considerate in giving me a quiet room, which I really appreciated. The new management seems to be doing somewhat better than the old did.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    6.0
    Misnamed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not what I expect from Comfirt Inn. Just another 3rd rate hotel/motel. Peeling paint, musty smelling, old fixtures. A cheap motel in disguise of a brand. Very disappointing. Dont be fooled by the cover.

    Stayed in November 2022

  • Reviewed: 31 August 2022

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and smelled of smoke. The curtains could not be closed so the flood light outside was shining into the room during the night.

    The front desk associate was friendly.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    5.0
    will not return
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Mirror was so dirty, I could barely see myself clearly. it was very cloudy as if it was not cleaned with correct solution.

    Stayed in August 2022

  • Reviewed: 2 July 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 7 nights

    Wifi a huge PITA; has to be restarted EVERY 24 hours no matter what the length of the guest's stay may be, and sometimes took 15-20 minutes to get back!!!!!!!!!

    Helpful and generally kind staff; good location.

    Stayed in June 2022

  • Reviewed: 2 July 2022

    7.0
    Exceptional staff
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nonsmoking was not enforced, because of this, I suffered from a sinus attack. I'm extremely allergic to cigarette smoke.. Nonsmoking should be enforced better, otherwise a great stay.

    The staff was phenomenal in assisting me. Applause to Kennon.

    Stayed in July 2022

  • Reviewed: 23 May 2022

    7.0
    Staff saved me from much worse hotel I had booked at. I also booked a day short they were helpful
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Older somewhat musty

    Location convenient. Older but beds comfortable. Fridge. Microwave. Coffeemaker or tea in room.

    Stayed in May 2022

  • Reviewed: 27 April 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 5 nights

    Beds. Whirlpool/hot tubs don't work, and some lights are burnt out/have no lightbulbs. Rude noisy asswipe customers late at night a couple of times.

    Breakfast pretty good. Staff kind and helpful, including with moving rooms/dealing with errant wifi.

    Stayed in April 2022

  • Reviewed: 24 November 2021

    5.0
    Passable
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking - Pet Friendly
    • Stayed 5 nights
    • Submitted via mobile

    The room wasn’t as clean as it should have been. It was hard to get the towels and wash clothes that we needed.

    The location was ok. The breakfast was nothing to brag about.

    Stayed in November 2021

  • Reviewed: 20 November 2021

    5.0
    Not staying there again. I’m glad I brought Lysol
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell of dope (pot) throughout the hotel. People standing around in the parking lot. A cooking grill was sitting outside someone’s room. Smells were not good at all.

    No breakfast. Location was good

    Stayed in September 2021

  • Reviewed: 21 October 2021

    7.0
    Quiet, comfortable, great location..
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room darkness for the windows

    Good

    Stayed in October 2021

  • Reviewed: 11 October 2021

    6.0
    Decent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hot breakfast as it was cold and provided to us in bags. Breakfast was to be included. Room was not that clean and it was non smoking on the floor but it smelled like marijuana all the time in the hall ways

    Close to the interstate

    Stayed in October 2021

  • Reviewed: 30 September 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms smelled weird No wifi because we got a corner room but they moved us to a nearer room quickly People lying outside the room Rude housekeeper

    Location Helpdesk was friendly

    Stayed in September 2021

  • Reviewed: 30 September 2021

    5.0
    It’s was ok.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner was very poor so the room was moist and hot the entire stay.

    I liked the location of the hotel.

    Stayed in September 2021

  • Reviewed: 27 September 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    carpet in room not clean sink in bathroom not clean breakfast advertised not served initial room smelled hallway smelled no toothbrush available forgot mine

    staff helpful

    Stayed in September 2021

  • Reviewed: 21 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was dated

    Fairly close to different food places, grocery store and shopping

    Stayed in September 2021

  • Reviewed: 9 August 2021

    6.0
    Breakfast was horrible due to COVID-19 restrictions
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking - Pet Friendly
    • Stayed 3 nights
    • Submitted via mobile

    Beds are so comfortable and great location.

    Housekeeping had a nasty attitude!

    Stayed in August 2021

Showing 1 – 25

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