10 Vilano Road, St. Augustine, FL 32084, United States
#2 of 61 hotels in St. Augustine
Guests' ChoiceBased on 306 hotel reviews
9.3Cleanliness
9.4
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.7
Value for money
8.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Dan
United StatesAttentive Great service.
Stayed in May 2024
Reviewed: 12 May 2024
Audrey
United StatesThe location
Stayed in March 2024
Reviewed: 9 May 2024
Roberts
United StatesBreakfast was convenient. Free bottles of water daily would be nice because the drinking water taste terrible.
Stayed in May 2024
Reviewed: 27 April 2024
Kevin
United StatesUnfortunately, the stairs (no elevator)
Beach views, clean, renovated room, friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Lori
United StatesBreakfast was provided, it was decent however you have to place your orders for such for each day of your stay upon arrival. You have to go down to the office as well and pick it up. That kind of ruins the mood of relaxation and breakfast on your balcony with a view in pj's when you have to get dressed go downstairs into the very small office along with other guest present ... collect your breakfast and navigate it up flights of stairs. For the price of your stay I would expect a little more coordination. Possibly a set time and menu ( with fewer choices and obvious condiments automatically supplied ) for each day of the week would make it easier on staff, food preparation and food quality. Most absolutely important.... delivery of breakfast to the guest's door would put you over 5 stars :)
Unobstructed gorgeous view! Rooms/property are clean, spacious, quiet, comfy and friendly staff. Location is idea within a very short walking distance to Publix and restaurants (there are 3) I definitely suggest Beaches at the opposite end of Vilano Rd on Intracoastal for great food and views! There are as well a couple small shops in the Publix plaza as well.
Stayed in March 2024
Reviewed: 30 March 2024
Joan
CanadaBeach front location. Excellent staff. Laid back vibe.
Stayed in March 2024
Reviewed: 24 March 2024
Amy
United StatesNothing!
Can not beat the location. Constant view of the ocean N and steps to the beach.
Stayed in March 2024
Reviewed: 20 March 2024
Marsha
United StatesVery clean and breakfast was great. Close to the beach.
Stayed in March 2024
Reviewed: 18 March 2024
Dorise
United StatesBreakfast was very nice!
Stayed in March 2024
Reviewed: 14 March 2024
Laurinda
United StatesAmazing location!!
Stayed in January 2024
Reviewed: 1 March 2024
Stephen
United StatesBalcony facing beach too small for any relaxing moments
Breakfast good, loc outstanding,unique charm,staff very more staff ,well run ,had all needed beach equipment as part of the service,
Stayed in February 2024
Reviewed: 21 February 2024
Jill
United StatesThe location was nice. Quiet and private. Loved the “home” feel. Staff was very friendly and helpful.
Stayed in February 2024
Reviewed: 29 January 2024
Michael
United StatesLocation was perfect. Breakfast was very good each day, you got to pick selections.
Stayed in January 2024
Reviewed: 14 January 2024
Kathy
United StatesHonestly, the pillows weren't great for me, but I love my down pillow, and this was kinda lumpy foam. My husband thought they were fine, so just sayin'.
Right on the sand, every room has a beach view. Lots of happy dogs and people! Excellent staff and help, including a shuttle to downtown. It's an older property, but the rooms are very big and well-maintained, with a small kitchen, excellent bed (right by the big windows looking out on the beach) and yes, again, SUPER helpful, friendly staff. Is it luxury? No, but it is far and above the quality and staffing of most "beach" hotels.
Stayed in January 2024
Reviewed: 7 January 2024
Julianne
United StatesThe breakfast was great!
Stayed in December 2023
Reviewed: 4 January 2024
Elizabeth
United StatesThe mattress
Location
Stayed in December 2023
Reviewed: 31 December 2023
Karen
United StatesBreakfast was delicious and plentiful…many choices based on the day, but had to grab it from the front desk. Would be great if there was space for a little breakfast room. Minor inconvenience at most.
Location is right on the water. Just had to go out to the balcony for the sunrise. Very friendly and helpful staff, large room, amenities, shuttle to historic district.
Stayed in December 2023
Reviewed: 24 December 2023
Mary
United StatesBreakfast!
Stayed in December 2023
Reviewed: 17 December 2023
Brianna
United StatesWe took a vacation with our toddler. Waking up to beach views and inclusive in-room breakfast was blissful. Staff was excellent!
Stayed in December 2023
Reviewed: 28 November 2023
Sandra
United StatesElevator would have made this perfect for those on 3rd floor and expand breakfast menu for vegan people. However it was an excellent stay and we plan to come back.
Stayed in November 2023
Reviewed: 6 November 2023
Rebecca
United StatesThe only thing I didn't like was their water smelled of sulphur. It is okay to shower in, but you don't want to drink it.
I loved waking up with the sunrise coming up over the ocean and having a balcony right on the beach.
Stayed in November 2023
Reviewed: 25 October 2023
Susan
United StatesWhole experience
Stayed in October 2023
Reviewed: 25 October 2023
Selen
United StatesDaily housekeeping - impossible to schedule, she came at 4:30 which is such an odd hour. Stayed for 5 minutes or less. Except for housekeeping, everything was great.
Location Staff - everyone was very helpful and kind! I would recommend this hotel.
Stayed in August 2023
Reviewed: 15 October 2023
Dana
United StatesThe spectacular view! Walking distance to restaurants, grocery, live music. Shuttle to downtown.
Stayed in October 2023
Brest, France
Franschhoek, South Africa
Winnie, USA
Bedeque, Canada
Catania, Italy
Coromandel Town, New Zealand
Warsaw, Poland
Meta, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content