225 Derby Street, Salem, MA 01970, United States
#9 of 16 hotels in Salem
Guests' ChoiceBased on 1095 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
8.9
Value for money
7.9
Free WiFi
8.9
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End of dialog contentReviewed: 25 July 2023
Fred
United StatesPillows were the only big downfall.
Location and facilities
Stayed in July 2023
Reviewed: 13 July 2023
Parola
United StatesPool need to be repaired and painted,
Breakfast was good, , location was great,hotel was a little pricey for what you got,
Stayed in July 2023
Reviewed: 12 July 2023
Vincenzo
United KingdomGood
Stayed in June 2023
Reviewed: 1 July 2023
Suzannemiller
United StatesVery loud anytime other guests closed their room doors.
Bed was comfortable. I really like that a Keurig was in the room. I also really liked that bags of ice were available instead of an ice machine. On site restaurant was very nice and staff was friendly and helpful.
Stayed in June 2023
Reviewed: 23 June 2023
Amy
United StatesSome small dirty things in room, but not a big deal.
Location, bed were very comfortable, transport around town, very quiet and beautiful. Bags if ice per floor and nice warm pool!
Stayed in June 2023
Reviewed: 15 June 2023
Jess
United KingdomBeing double charged and still not receiving a refund as promised.
Stayed in June 2023
Reviewed: 14 June 2023
Wanda
United Stateswe stayed for almost a week, there was no refrigerator or microwave in the room so we had to throw away a lot of foods we could have reheated and ate. unfortunately the only rooms that have fridges and microwaves are their suites. I would have gladly booked a suite for such amenities but they only offered junior and king suites. when traveling with friends I don’t want to share a bed just for a fridge. otherwise the stay was great.
location, staff, restaurant attached.
Stayed in June 2023
Reviewed: 8 June 2023
William
United Kingdomnice hotel beds bit firm
good location
Stayed in June 2023
Reviewed: 8 June 2023
Roxanne
CanadaWay too expensive for what you get.
Great location, nice pub inside the hotel, and it was very clean
Stayed in June 2023
Reviewed: 7 June 2023
Wendy
United StatesRoom had a slight mildew smell. No beverage vending machines.
Close to everything. Nice toiletries. Pool and gym were great.
Stayed in June 2023
Reviewed: 1 June 2023
Sharon
United StatesWould luv have a small fridge n room
luv location it’s so close 2 just about anything u want 2 see or do . Pool is 1 of best I have ever seen at hotels I have stayed.
Stayed in May 2023
Reviewed: 30 May 2023
Nicola
United KingdomI liked the location as it was close to everything we wanted to do. Room was clean and beds were comfortable.
Stayed in May 2023
Reviewed: 30 May 2023
Melanie
United StatesWished pool would have stayed open a little longer and had a hot tub
Great location as it was within walking distance of most of the main things to see in Salem. Rooms did not have carpet, which I appreciate because at least you see what you’re stepping on. Made it look up to date and more modern. Appreciated the nautical theme. Had a restaurant connected but we didn’t eat there. We got an upgraded room- staff was nice and friendly
Stayed in May 2023
Reviewed: 26 May 2023
Mark
United StatesI thought waterfront meant actually on the water…..first time in Salem.
clean, comfortable beds, plenty of towels, complimentary water
Stayed in May 2023
Reviewed: 25 May 2023
Michael
United StatesNo dislikes
Great location.
Stayed in May 2023
Reviewed: 20 May 2023
Young
United StatesThe internet never worked
The bed was extremely comfortable. The hotel's location was in walking distance to everything.
Stayed in May 2023
Reviewed: 19 May 2023
Luis
United Statessome furniture looks outdated
close to the water, bars, attractions
Stayed in April 2023
Reviewed: 18 May 2023
Sally
United StatesSeveral of the outlets did not work however it was still a wonderful experience and will definitely stay here again
The perfect area to stay you can walk to everything wwithout any issues
Stayed in May 2023
Reviewed: 6 May 2023
Lisa
United StatesPillows were to hard, not enough pressure in shower
Very clean, location
Stayed in May 2023
Reviewed: 28 April 2023
Richard
United KingdomMet our expectations.
Great location, lovely hotel with very friendly staff.
Stayed in April 2023
Reviewed: 22 April 2023
Maria
United StatesI would have liked a unit with a kitchen.
The location was great. The beds were so comfortable! The people were so helpful and friendly!
Stayed in April 2023
Reviewed: 15 April 2023
Dianna
United StatesThe only thing I didn’t like that there wasn’t a refrigerator in the room. there was an extra cost for it.
Staff and room were great! We enjoyed the indoor pool.
Stayed in April 2023
Reviewed: 15 April 2023
Kathleen
United StatesCould have used a nice little refrigerator in room! Needs a hot tub!
Location was excellent!
Stayed in April 2023
Reviewed: 14 April 2023
Patricia
United StatesThe sign for the time the front door closes should be posted on the inside of the lobby. I got locked out.
The night desk person who I believe was named Nadia was excellent. She helped me through an anxiety attack. Beds and pillows very comfortable. Room amenities were great and all the staff were very nice.
Stayed in April 2023
Reviewed: 12 April 2023
Sonya
United Stateslocation was wonderful if you want to tour the area. probably rate 3+
Stayed in April 2023
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