123 Losoya, San Antonio, TX 78205, United States
#52 of 320 hotels in San Antonio
Guests' ChoiceBased on 1624 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.8
Staff
9.0
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 28 May 2024
Maria
United Statesi didn't like the pillows I used. Too soft. Also housekeeping did not put bags in all trash cans. The bags were hanging on the side of the trash can waiting for guest to put in on.
Stayed in May 2024
Reviewed: 28 May 2024
Laela
United StatesPool was packed
Very nice and clean room and spacious
Stayed in May 2024
Reviewed: 27 May 2024
Rafael
United StatesWater in lobby was out. Elevators were really busy
Location was amazing. The service was amazing as well.
Stayed in May 2024
Reviewed: 20 May 2024
Wah
United StatesNothing
The location ..I took a river view room. 3 minutes walk to Alamo.
Stayed in May 2024
Reviewed: 20 May 2024
Angieriosa
United StatesNo smoking areas
The room was nice and cool I especially liked the big tv.
Stayed in May 2024
Reviewed: 19 May 2024
Laquander
United StatesN/A
I worked for the Hyatt for 5 years and I love everything about it.
Stayed in April 2024
Reviewed: 13 May 2024
John
United StatesOlder property Spa was disappointing. Air conditioning didn’t work. Sauna didn’t work. Felt we should have been told before appointment and given a discount.
Location
Stayed in May 2024
Reviewed: 13 May 2024
Jacquelyn
United StatesThe elevators were an issue. There was always a line and they seemed to always stop at every floor. Also the ac went out halfway thru my trip and I was told by management they had run out of fans so we basically just had to deal with it.
It was a nice hotel. All the employees were friendly. It was clean and in a good location. They accommodated my early check in as well
Stayed in May 2024
Reviewed: 13 May 2024
Earl
United StatesThe room was comfortable but very dark. Large windows looked out into a dimly lit part of a large atrium.
The location was perfect, on the banks of the Riverwalk, one block from the Alamo, and in the heart of downtown.
Stayed in May 2024
Reviewed: 2 May 2024
Ilean
United StatesEverything was wonderful
Stayed in April 2024
Reviewed: 30 April 2024
Fredrick
United StatesRoom service.
Location.
Stayed in April 2024
Reviewed: 30 April 2024
Bartlett
United StatesThe location to the river walk, restaraunts, Alamo also easy access to expressway.
Stayed in April 2024
Reviewed: 27 April 2024
Dane
United StatesSee the question above. Staff was nice.
Room service was not great! For people not familiar with code on the tv, not easy. No room paper menu. Telephone systems suck. Can’t hear and hard to work. Breakfast was the in a box. We were hoping for a better experience.
Stayed in April 2024
Reviewed: 27 April 2024
Susan
United StatesThe valet parking was too expensive. I would have preferred a buffet for breakfast rather than ordering from the menu.
The location is great for the River Walk. The staff is helpful and friendly. The hotel has been kept updated. The breakfast offerings were good. I would definitely stay there again.
Stayed in April 2024
Reviewed: 25 April 2024
Adrian
United StatesDidn’t have the room I reserved ready. I was then told that I was going to get a room that was going to face the atrium and was given one away from it.
Location
Stayed in April 2024
Reviewed: 23 April 2024
Marcelino
United StatesEverything
Nothing to say about this one
Stayed in April 2024
Reviewed: 17 April 2024
Laura
United StatesFood was not good and extremely overpriced.
Stayed in March 2024
Reviewed: 17 April 2024
Ericka
United StatesN/A
Everything! Our room and the property were clean, easy access to the river walk right out the back of the hotel and the most friendly staff you’ll ever meet!
Stayed in April 2024
Reviewed: 15 April 2024
Jose
United StatesI liked everything
Location
Stayed in April 2024
Reviewed: 15 April 2024
Garza7
United StatesThe best hotel stay I've had. Everyone was super nice, and the hotel was everything!
Stayed in April 2024
Reviewed: 13 April 2024
Anthony
United StatesCorner room was a little noisy and cleaning staff forgot to clean our room on 1st day
Great location
Stayed in April 2024
Reviewed: 8 April 2024
Lindsay
United StatesThe breakfast wasn’t a buffet.
I loved the location!
Stayed in April 2024
Reviewed: 5 April 2024
Orlando
United StatesI could say that around 5 or 6 in the morning trash truck was picking up dumpster and I thought it was thundering that it.
Room was great was clean. Family like it .Like that you could just go to the river walk from there don’t need to drive anywhere don’t need to worry about getting pulled over 😁. The Alamo is just behind the parking garage. I would definitely recommend Hyatt for business or the weekend.
Stayed in March 2024
Reviewed: 2 April 2024
Ruben
United StatesNo complaints
Very centrally located to every attraction.
Stayed in April 2024
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