the staff weren’t the friendliest they weren’t mean but not exceptional customer service.

the private beach is amazing! great location! the pool and hot tub were great and they have fire pits!

Stayed in May 2024

Sunset and sunrise

The staff was amazingly helpful

Stayed in March 2024

First off, Loved our stay. For a bit of feedback: They seemed understaffed. Their beach area and pool area were not tended too so there were chairs, trash, and towels about. The beach showers and feet washing stations didn’t work. We received turndown service on last day before checkout which didn’t help much as we checked out the next morning. The spa services are super expensive but we enjoyed it nonetheless. The pools aren’t heated and someone had posted a picture of an indoor pool on Google images of the resort which they do not have. We were sad about that. Rooms were small but bathrooms were large.

We loved the location, the restaurant on site was the best meal we had this trip. The quick walk to the beach and the hot tub was wonderful. The GM Chase was super helpful and committed. Our kids loved the Easter egg hunt, bocce ball, hot tub. We would definitely stay again!

Stayed in April 2024

A bit 'sterile' for our taste and 'pricey.'

All in one setup

Stayed in September 2023

The hotel is certainly not cheap. It is probably the nicest hotel in the obx but none the less there at musty areas

The grounds are lovely. The area of the beach is very nice. The bathrooms are okay but more did not have a bathtub and I was hopeful at this price point there would be more luxury.

Stayed in June 2023

the traffic to get to/from it is terrible at certain times and days. no elevators made moving luggage a pain.

it was clean and convenient to the beach and peaceful.

Stayed in August 2023

Over priced room. We had a problem with our air conditioner going off twice so waking up to hot room was not good, but they did send someone to fix it immediately. The Screen door had holes all over it so bugs got it when you open the doors to listen to the ocean 🌊 Also the walls were so dirty, for the price you pay this should really be cleaned up. I will tell you the staff is very nice and the location is amazing for the beach or going into town.

The location was perfect!!!

Stayed in May 2023

paper thin walls could hear loud music in room below us and people arguing in room beside us at 6am

Beautiful landscaping, gorgeous room overlooking the ocean, great food at Lifesaving Station, nice staff

Stayed in May 2023

Dirty, mold on picture in room. Smelled musty, and barn door on bathroom didn't give much privacy for bathroom.

Location, pools, access to beach

Stayed in April 2023

Indoor pool was run down and in need of some upkeep.

While professional and friendly I think the staff could improve in its speed and delivery of services. Bartenders and waiters/waitresses could benefit from hospitality training.

Stayed in April 2023

It would be nice to have some fresh fruit available with coffee in the morning.

Location, proximity to beach

Stayed in April 2023

not a luxury facility at all

proximity and spa

Stayed in April 2023

no elevator

loved it all!

Stayed in August 2022

For us it was the food options. We felt like there wasn’t a lot to choose from

location and it’s appearance

Stayed in June 2022

I have been coming to the sanderling for a long time, it was my families yearly vacation spot growing up. This place is not the same and it breaks my heart. This place used to be elegant. It seems like the have taken away the little things that made it so special like bringing breakfast to the room every morning with freshly baked pastries, coffee and juice. They got rid of the amazing smelling spa soaps that came with the room. In General it seems like they have taken a very corporate route by cutting costs all around and it’s very noticeable, the aspects that made it a resort are unfortunately disappearing.

Beautiful location

Stayed in April 2022

I believe I had requested handicap facilities in the shower and there wasn't any. The shower was beautiful and very large but not equipped for handicap. My husband has Parkinson's and needed to have handicap facilities.

We didn't have any breakfast, at least not at the Sanderling; however, we did have dinner at the "Life Saving Station" that is next to the Sanderling, and it was delicious! The room we had was very nice, very roomy, nice large bed and also a side porch with chairs that we could go out on and get some fresh air.

Stayed in April 2022

Outdated carpets. Not everything was top notch clean (e.g. dirty window frames to our balcony). Spa (indoor pool and steam shower) was not perfect (steam room was smelly like mold and dirty, indoor pool felt dirtier than it should for such a hotel). The waiting staff in the restaurant (lifesaving station) was not very friendly: brought the wrong food, did not care about food allergies, and were disappointed when we didnt want to order alcohol - I would expect more for the price you are paying to eat there.

The resort is nice, although a bit dated. The rooms are generally clean, the bathrooms very nice. But the carpets are older and don't look appealing anymore. We got a good deal because we travelled out of season and that was worth it. I would be disappointed though if I paid the full price in the summertime, that would not be worth it. Overall staff was nice, location was excellent and our stay pleasant.

Stayed in March 2022

Room needed a microwave and a guide of the local area.

The size of the room and the amazing view.

Stayed in January 2022

The bathtub should have a support bar for entering and exiting the shower.

Stayed in September 2021

The room was FULL of mosquitoes, we found a dirty bathing suit in one of the drawers and the balcony was absolutely covered in cobwebs. I’d like to point out we had one of their nice rooms and paid $1100/night for it. Was not worth the price at all.

The location was great. Beautiful beach and lovely views from the room. The food at the Lifesaving Station was delicious with good service.

Stayed in August 2021

Our view of the sound was more parking lot view. A little disappointed for the extra money.

Resort was beautiful! Staff was great!

Stayed in September 2021

The property is on the beach and centrally located to good restaurants. Our family loved the pools and hot tub as well. There were so many fun things to do.

Stayed in September 2021

Resort felt/looks on outside a tad tired; carpeting in our room spotted. Lunch option being limited to bar/poolside station was too crowded and we opted to not wait for something there. For $550-650 a night inclusive of taxes and resort fee, we were expecting a bit more.

Breakfasts were excellent at LifeStation, and 2 dinners at Kimballs Kitchen were as well (Kathy our server at KK was terrific). Staff all around very nice and accommodating. Loved beach umbrella, chair setups for relaxing on beach.

Stayed in August 2021

We had to vacuum our own room and ask for sheets and change our own bed. We had to put out trash and were denied late check out. For the price we paid per night the overall stay was not worth it.

The rooms were clean the the resort is on the ocean. The food was good at the adjacent restaurant's.

Stayed in May 2021