500 Mandalay Avenue, Clearwater Beach, FL 33767, United States
#236 of 236 hotels in Clearwater Beach
Guests' ChoiceBased on 400 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.3
Staff
9.3
Value for money
8.0
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Edwards
United StatesI loved the attentiveness of the staff. The property was well maintained and clean and really loved the high ceilings in the rooms.. Plenty of good activities for kids and adults. My family and I had a blast.
Stayed in May 2024
Reviewed: 13 May 2024
Edwin
United StatesThere was nothing not to like. Everything was amazing! from arrival to departure, the customer service was on point.
The view from our room was amazing.
Stayed in May 2024
Reviewed: 11 May 2024
Phyllis
United StatesNothing
Everything was perfect! I just lost my husband of 49 years and I wanted a place to unwind and I would go back tomorrow if I could!
Stayed in May 2024
Reviewed: 10 May 2024
Pamela
United StatesAll the gates you had to go through to get around the outdoor areas. The tub in my room was quite high to step over, and the shower wall had a little mold in the crack. I had city view, and it was rather noisy with traffic & music. Most nights it quit around 10pm so it didn’t keep me awake, but sitting on the balcony there was a lot of noise.
Beautiful hotel right on the beach. The lobby is gorgeous. The pool was wonderful. Good food options available.
Stayed in May 2024
Reviewed: 10 May 2024
Francesca
United StatesJust on the beach had a small soft cooler with just water and were told to cover it and need water because one of the people have MS and needed to be hydrated at all times. Then there was someone playing rap music right in front of us and they didn’t say anything to them to shut it off. But other than that it was amazing
Staff hotel location was wonderful
Stayed in May 2024
Reviewed: 2 May 2024
Natalie
United StatesHad to pay for umbrellas on the beach
Excellent service from all the staff and roommates were lovely! Facilities are great too!
Stayed in April 2024
Reviewed: 29 April 2024
Hayes
United StatesNo snacks or drinks available in the room i.e no mini bar
Balcony was a great size for kids, view was beautiful (stayed in room 409)
Stayed in April 2024
Reviewed: 26 April 2024
Jenny
United StatesN/A
Beautiful location, friendly staff. U
Stayed in April 2024
Reviewed: 24 April 2024
Vanessa
United StatesTo many kids , breakfast buffet food was cold
Nice place to get away but the extra charges for bech umbrella, parking and every little thing is a tad over kill. The room wasn't cheap. Resort fees nonsense, just charge enough for the room from the beginning and give the customer the choice but adding extra fees for things that should be taken care of in the cost of the room makes 4 star resort seem a tad bit ghetto in my opinion. Nickle and diming people after already charging 500-800 per night is just greedy for no reason..it's what's wrong with the world. Places like that and the people that own them , just down right greedy.
Stayed in April 2024
Reviewed: 22 April 2024
Anzhelika
United StatesCould not find anything to dislike.
Location, accommodation, entertainments, quality
Stayed in April 2024
Reviewed: 13 April 2024
Mary
United StatesI liked everything!
EVERYTHING! The property location, the cleanliness, the upscale atmosphere, and especially the staff were absolutely amazing!
Stayed in April 2024
Reviewed: 31 March 2024
Melissa
United StatesThe staff at the Sandpearl was very genteel. It was old world elegance. The hotel was in the heart of the main section of the town. One night we went to the Opal Sands for dinner. It was far from everything, had more of a business hotel feel to it, seemed to lack personality, and the food was ok but the menu was very limited. The staff at the Sandpearl's restaurant remembered what we ate every single day we were there even if we did not dine two days in a row. When a cell phone was left at the table the staff personally found us in the hotel and delivered it to us. The Sandpearl's room was gorgeous. Ocean front is very expensive but is worth it if you can afford it.
Stayed in March 2024
Reviewed: 16 March 2024
Regina
United StatesPool was so crowded we could never get a chair and when we did they were right on top of others.
Stayed in March 2024
Reviewed: 9 March 2024
Bryan
United StatesPricing was high
Great location
Stayed in March 2024
Reviewed: 5 February 2024
Krehbiel
United StatesJason has become more biased…..some of his comments bordered on offensive. He is still a dependable driver, however.
Stayed in February 2024
Reviewed: 28 January 2024
Michael
United StatesAll amenities
Stayed in January 2024
Reviewed: 4 January 2024
Scangas-verma
United StatesI thought the property was beautiful, the beaches were incredible- large, wide, soft sand. Attentive staff.
Stayed in December 2023
Reviewed: 14 December 2023
Scangas-verma
United StatesThought the room needed a bit more light, but the room was beautiful and comfortable.
The resort was beautiful, beach was incredible. Location was good. Able to walk to places so a car wasn’t needed. Staff very friendly, food was good.
Stayed in December 2023
Reviewed: 10 October 2023
Gary
United StatesThere was some confusion between the bell ticket and the valet ticket, we had difficulty getting our car...
Great location on the beach, beautiful pool and landscaping... The staff was friendly, efficient and helpful... The food was also very good...
Stayed in October 2023
Reviewed: 17 September 2023
Richard
United StatesNothing
Walking the beach in the morning and relaxing with friends in the bar.
Stayed in September 2023
Reviewed: 12 September 2023
Pamela
United StatesCons: There was construction going on over our room the last day which was really annoying. Lots of banging. The room itself was clean but seemed a bit dated, although the bathroom was recently renovated so it was nice and bright.
We stayed for 3 nights and loved the location. It's right on the beach which is gorgeous! Also enjoyed the pool and had had great service poolside with drinks and tasty food. You are within walking distance to everything you could need - bars, restaurants, drug store, even a liquor store. But it's easy to take an Uber or Lyft to go to places further out. The staff was great! The Nespresso machine in the room was nice!
Stayed in September 2023
Reviewed: 25 August 2023
Christal
United StatesNot a thing!
Everything!
Stayed in July 2023
Reviewed: 20 August 2023
Yusleydis
United StatesEverything was great. Second time and we cannot wait to be back!
Stayed in July 2023
Reviewed: 10 August 2023
Ejstevenson
United KingdomOur room needed updated. The bathroom was new though.
Great location, private beach with chairs, lovely check in staff. Pool food was good. Great for kids. Mine loved the soccer they put on for them.
Stayed in August 2023
Rome, Italy
Arlington, USA
Paihia, New Zealand
Positano, Italy
Thongsala, Thailand
Florianópolis, Brazil
Budapest, Hungary
Barrow in Furness, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content