The hotel was located at the heart of portland, which was a struggle because the streets was one direction, so when I saw the hotel, was too late, so we need to make a long U turn, to get it back and park the car.

The room was very clean and elegant, but everything that was there was artificial. like books, and the "library" that they show in one of the pictures is just a small space that is only for pictures, you can't go there.

Stayed in March 2024

Bathroom faucets leaked Small shower Bathroom fan didn’t work No ice bucket Charge isattio. Didn’t work

Layout

Stayed in April 2024

Walls are thing, noisy

Location. Feel, style, restaurant

Stayed in November 2023

Our only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes. After an hour of waiting we called back and were told the employee who took our order had left for an emergency and didn't put in our order. If we still wanted to order it would be another 45 minutes and we needed to check out in an hour. I know it might not have been possible but if they could have called us an informed us before we called them back, or put a rush on the delivery knowing we just waited an hour for nothing to be delivered.

Sentinel was a great boutique style hotel. It was decorated with such a nice theme, our room was cozy and had lovely skylights. The bathroom is huge with both a bathtub and a separate shower. It was a great central location to walk to most things and right on transit for anything we couldn't walk to.

Stayed in October 2023

Nice hotel in good location.

Stayed in August 2023

The hotel was exceptional. Our neighbors, however, were terribly loud until 3am or so. There is only so much 80s rap and drunken screaming a person can stand.

Stayed in August 2023

I made a request for hypoallergenic pillows when booking, but had to request this again after arriving. I was also erroneously charged for valet parking after checking out and had to contact the hotel to rectify this. Both issues were quickly resolved by the hotel.

Comfy and spacious room in a characterful, stylish building, in a very good downtown location - lots of good places in walking distance and transport a stone's throw away.

Stayed in September 2023

As I filled the tub to use the jets, the water had a yellow tint. Didn’t feel comfortable sitting it so I skipped the bath. Idk if that’s the hotel’s fault or city of pdx.

Stayed in the King suite. Decor, beautiful room, very comfortable. Friendly staff. Wish we could have stayed longer.

Stayed in September 2023

Carpark Fee

Good location, Great room ambience, Kind staff

Stayed in August 2023

Nothing worth mentioning

Location was good, very grand.

Stayed in July 2023

The major appeal of this hotel is visual (vintage, but welcoming), in my opinion - I’d like to see that energy reflected in the front desk service.

This was our second stay at Sentinel - the first time, we had a bigger room, which was a fantastic oasis during a massive rainstorm. The only major difference in our smaller room was only one lovely chair around the nice table. On our first visit, during Covid, there were many deficiencies, due to staffing levels no doubt, but we liked it so much, we came back - it is just so pretty.

Stayed in July 2023

$55 valet parking and $29 amenity fee is a bit much. $29 for amenities did not match the value.

Staff was great. Very cool, funky hotel with trendy restaurant and wine lounge on site. Comfortable beds and and sitting area as well.

Stayed in July 2023

we had booked the executive room with outdoor patio as a treat. sadly the corner room 613 had a patio which was not useable. the noise from a generater we were told was so loud and constant ( even heard inside the room). we asked to be shifted - we were allocated a smaller room on fifth floor on opposite side of building for same price. it was a little disappointing and impacted our experience. the patio rooms were not as described

location and history,

Stayed in June 2023

Too many drug addicts and homeless people in the city - like a horror movie

Stayed in April 2023

NA

location, room, design of the hotel, cleanliness, amenities

Stayed in May 2023

There were quite a few broken items in our room. In the Bridgetown Parlor Suite, some items that did not work: Jetted tub (dissapointment for me) Electric skylight blinds Nesspresso machine (only coffee machine in the room) Electric Safe Couple cleaning items missed, fake fingernail on the ground, pill in the closet, nothing major but still a little gross (fingernail anyway).

The hotel is beautiful, the Fortune bar made great drinks and Jake's grill was delicious. The staff were extremely nice and helpful; not a sour face anywhere. The virtual cocierge made communicating our questions and needs much simpler. Really top notch for customer service. The "Room at the end of the hall" was a nice addition.

Stayed in April 2023

Didn’t really feel like a 5-star hotel. A bit rough around edges. Decent if you value “old school charm” or if you get a good deal via Genius discounts, etc.

Location

Stayed in April 2023

Smell in hallways

Good location, nice wine bar

Stayed in March 2023

Doorman was very helpful, great service at front desk

Big rooms, central location, walk everywhere

Stayed in February 2023

All good

Nice clean, spacious rooms, good location.

Stayed in March 2023

great location. cute building. cool decor.

Stayed in February 2023

could be cleaner. attention to detail is missing

nice patio balcony with fir put

Stayed in February 2023

The cleanliness of the room; I advised the front desk that the dark green wall behind our beds was layered with an inch of dust. A visible handprint was left when it was touched, quite dirty and has to be cleaned before re-rented. Was surprised we were not offered some form of compensation for future travel; next time I'll ask to be moved upon check in as opposed to tolerating it, that's my mistake.

The staff was wonderful and the vibe of the hotel was exceptional.

Stayed in January 2023

They don’t clean your room every day. No breakfast.

Good location

Stayed in October 2022