1425 Old Knoxville Highway, Sevierville, TN 37876, United States
#11 of 247 hotels in Sevierville
Guests' ChoiceBased on 157 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.1
Value for money
9.0
Free WiFi
9.4
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End of dialog contentReviewed: 7 May 2024
Nalo
United StatesThe water park was a lot of fun but it would be great if they had a lift or etc. To get up thosr steps. LOL.
The rooms are amazing. Spacious, Comfortable, Friendly and Helpful Staff. The entire complex is huge and the staff helped a lot to direct us.
Stayed in May 2024
Reviewed: 26 April 2024
Angela
United StatesPrice.
Beautiful room. Property was well maintained. Staff very helpful
Stayed in April 2024
Reviewed: 7 April 2024
Kelly
United StatesCost
Stayed in January 2024
Reviewed: 25 February 2024
Roberts
United StatesSuper close to convention center. Spacious rooms!
Stayed in January 2024
Reviewed: 4 February 2024
Cooper
United StatesNothing
The room
Stayed in January 2024
Reviewed: 25 January 2024
Trina
United StatesWe loved everything!! The room was amazing and big and clean! And the waterpark was included and wonderful! On sight restaurants didn’t get to try them but a plus to be available. Check in was quick and easy. Check out was painless and effortless.
Stayed in January 2024
Reviewed: 22 January 2024
Jodi
United StatesSpacious rooms with all of the luxuries of home!
Stayed in January 2024
Reviewed: 13 January 2024
Nichelle
United Statesnot one dislike!
I loved everything ! The staff , the suite, cleanliness , the entire resort was amazing !
Stayed in January 2024
Reviewed: 11 January 2024
William
United StatesThere was a woman working the pool bar and she was having a bad day and she showed it. Other than that great place
Great place for the kids and the adults
Stayed in January 2024
Reviewed: 19 November 2023
Laura
United StatesThe staff set us up for a time share meeting. We get up to go like 2 days later and they didn't realize the set back from time change so they had to cancel the meeting. Very inconvenient because we had a vacation itinerary. We weren't offended anything to compensate for the mistake either. It was definitely the blonde girls fault but she was insistent that it was someone who we talked to on the phone the night beforehand. She wanted me to give her details of who did it but it made me uncomfortable because she was trying to get someone who answered my call in trouble. The only other issue was that the bath tub was dirty. It had hair and grime in it. I had to clean the tub to give my kids a bath.
I love these resorts!! We love the fire pits at night very nice. We love how at home you feel with the rooms. The water park was nice.
Stayed in November 2023
Reviewed: 17 November 2023
Christina
United StatesOnly complaint was the location. Takes a little bit to get to everything on the main road in Pigeon Forge.
Love the rooms and bathrooms. Very spacious. Loved the amenities.
Stayed in November 2023
Reviewed: 6 November 2023
Kaitlynn
United StatesThere was nothing I didn’t like about the property
It was close to attractions and lots of restaurants, it also had a inside water park to keep the fun going even in colder months.
Stayed in November 2023
Reviewed: 2 November 2023
Cindy
United StatesEverything was excellent
Loved everything
Stayed in November 2023
Reviewed: 28 October 2023
Vanhoose
United StatesThey were remodeling but that was the only down fall.
It was very clean and family oriented. My family had a blast will be back next year.
Stayed in October 2023
Reviewed: 30 September 2023
Carl
United StatesRoom was old needs remodel
Clean outside good location
Stayed in September 2023
Reviewed: 19 September 2023
Amanda
United StatesStuff was closed and under construction
So much to do when it’s all open
Stayed in September 2023
Reviewed: 11 September 2023
Casey
United StatesHate the sales pitch at check in
Soaky mountain! Also 2 bedrooms and 2 bathrooms with a kitchen made for a very comfortable family stay.
Stayed in September 2023
Reviewed: 7 September 2023
Tyler
United StatesThe timeshare tour they try to get you to go on
Very clean and convenient to have a Waterpark next door
Stayed in September 2023
Reviewed: 7 September 2023
Hiroaki
United StatesThe showers are very bad. It was too bad to wash my hair so I used the shower in the indoor pool to wash my hair.
It was conveniently located near the indoor pool.
Stayed in September 2023
Reviewed: 4 September 2023
Cassandra
United StatesAll the activities available and the location
Stayed in September 2023
Reviewed: 9 March 2023
Lynnesi
United StatesMy 2 year old granddaughters life jacket got stolen while we went to the restroom 😞
We liked the friendly staff, the amenities, the clean and comfortable rooms.
Stayed in March 2023
Reviewed: 1 March 2023
Emil
United Statesdidn’t like the numerous telephone calls from their staff trying to sell membership of their vacation club. very pushy and annoying!!
Stayed in February 2023
Reviewed: 27 February 2023
Abrams
United StatesThe children had the time of their life and the place was so nice. The staff went above and beyond
Stayed in February 2023
Reviewed: 27 January 2023
Eric
United Stateshot tub is under construction and our favorite restaurant in the waterpark was close for remodeling…
how close we stayed to the waterpark
Stayed in January 2023
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