340 North 3rd Street, Downtown Phoenix, Phoenix, AZ 85004, United States
#132 of 132 hotels in Phoenix
Guests' ChoiceBased on 131 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.0
Value for money
8.1
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End of dialog contentReviewed: 16 May 2024
Colleen
United StatesAll good
The staff was extremely. Friendly & helpful. Check in quick & easy. Room was spacious,clean ,good closet space. I Loved the pool- went for a great swim! Also the patio bar w great Margaritas & attentive server. All in all a great place.
Stayed in May 2024
Reviewed: 3 May 2024
Carlos
United Stateseverything
Stayed in April 2024
Reviewed: 13 December 2023
Peter
United StatesDirty toilet. Urine on seat.
Close to Chase Stadium
Stayed in December 2023
Reviewed: 13 December 2023
Sandra
United StatesVery slow internet
Stayed in December 2023
Reviewed: 29 November 2023
Lucija
CroatiaMisleading “food vouchers” - they give you $25 daily f&b credit which they would charge anyway as “urban fee” per day. That’s generally great but at Booking.com they marked this urban/destination fee being applied once “per stay” (it was included in our booking) but when we were at the hotel they claimed it needs to be applied “daily” so they charged us extra $ for that. Advice to management to fix this so there’s no misinformation on B.com causing confusion and frustration to the guests like us.
Location, food, cleanliness - all good.
Stayed in November 2023
Reviewed: 1 November 2023
Analenda
United StatesThe ice maker did not work. The windows did not open.
The location and the price was great. The valet was a little expensive but I to paid, I was on a time crunch. The perks was GREAT free drink and food credit that we were not able to use.
Stayed in October 2023
Reviewed: 16 October 2023
John
United StatesThe pool and lounge were wonderful.
Stayed in August 2023
Reviewed: 26 September 2023
Gricelda
United Statesnothing
nice
Stayed in September 2023
Reviewed: 26 September 2023
Russell
AustraliaWould have been nice to have had a heads-up on any special events taking place which the hotel was hosting....We arrived to find out that the hotel was hosting the Comic Con and Anime Convention and we had significant issues with self and valet parking. We were forced to use the public parking facility across the street and were told by valet that there was no on-site parking available which was disappointing considering we stayed for 7 nights and would have preferred the convenience of on-site parking.
Great location downtown close to some great dinning, bars and coffee places. Nicely renovated rooms and comfy beds and pillows, the pool was great too and gym facilities were modern/super clean.
Stayed in September 2023
Reviewed: 14 September 2023
Michael
United StatesWas perfect, nothing to say negative at all
Loved the place
Stayed in September 2023
Reviewed: 10 August 2023
Veronica
MexicoThe first night the room next to us had a party and was extremely loud. We couldn't sleep that first night. Fortunately, they changed our room the next day and we were able to rest.
The hotel has a great location, the rooms are comfortable and the restaurant had very nice food.
Stayed in May 2023
Reviewed: 22 July 2023
Amber
United StatesLoved it !! Exceeded our expectations !!
Stayed in July 2023
Reviewed: 22 July 2023
Sasha
United StatesClean. Very friendly staff. Nice rooms
Stayed in July 2023
Reviewed: 21 July 2023
Brad
United StatesThe restroom light switch was finicky and would turn on and off.
The location and lobby, bar, and restaurant area is wonderful. The modern design brings in many to the bat in the later hours.
Stayed in July 2023
Reviewed: 29 May 2023
Hector
MexicoThe mattress was so soft, I was not comfortable at all.
Location and facilities.
Stayed in May 2023
Reviewed: 12 April 2023
Susmita
Canadabeautiful! service was super! lobby bar and service impeccable!
Stayed in April 2023
Reviewed: 7 April 2023
Elyce
United Statescentral location. great decor. restaurant, drinks and coffee on site. walking distance to many things!
Stayed in April 2023
Reviewed: 27 February 2023
Elizabeth
United Statesn/a
staff amazing, super clean and comfortable, great location
Stayed in February 2023
Reviewed: 7 November 2022
Eddy
United StatesNothing
Very convenient location.
Stayed in November 2022
Reviewed: 27 October 2022
Tony
United Statesnumbering of floors/elevators
Upscale Guests with money
Stayed in October 2022
Reviewed: 21 October 2022
Pearl
United Kingdomno room service
Soft beds - multi media facility
Stayed in October 2022
Reviewed: 17 October 2022
Renee
United Statesprices for accommodations and in sore food/beverage were very high to comparable areas
great location, clean, helpful staff
Stayed in October 2022
Reviewed: 30 September 2022
Mariana
United StatesCan pick your own check out time. Within reason of course.
Stayed in September 2022
Reviewed: 14 September 2022
Jennifer
United StatesVery clean, very comfortable, very nice!
Stayed in August 2022
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