1380 Harbor Island Drive, Harbor Island, San Diego, CA 92101, United States
#157 of 241 hotels in San Diego
Guests' ChoiceBased on 1208 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
8.2
Value for money
7.0
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End of dialog contentReviewed: 29 April 2024
Eric
United StatesI know it is not the property’s fault, but we arrived back to our room at around 11:00pm our room had a very strong maijuana odor that made it difficult to sleep. The smell was very overwhelming. In addition, we had a beautiful balcony overlooking the harbor, we couldn’t use it do to the very strong marijuana odor.
The location is great, with views overlooking the harbor
Stayed in April 2024
Reviewed: 21 April 2024
Curt
United StatesWith the exception of the deli down the street, food prices are exorbitant. It wouldn’t be so bad when you have a rental car but the nightly parking fee is also exorbitant. It’s like they’ve got you hemmed in so you must pay. Then there is no thought of even having a simple muffin available for breakfast. Oh come on. That to me is pathetic.
Clean, updated, view, shuttle to the airport, excellent staff, elevators with no issues, everything working, no overpowering smells, deli in between the two buildings, in room coffee, no noise issues from other guest’s rooms. Shuttle driver did not ask which tower we reserved. Dropped off at the wrong tower and the desk personnel accommodated us in the updated tower. That’s good management when the staff is allowed to make decisions as this. Way too many companies put the staff in the middle of the upset customer and the self important manager.
Stayed in April 2024
Reviewed: 10 April 2024
Pamela
United StatesFaucets in bathroom did not work .carpet stained
Cafe
Stayed in April 2024
Reviewed: 27 March 2024
Winston
United StatesN/A
Everything about the property was perfect
Stayed in March 2024
Reviewed: 18 March 2024
Voncords
United StatesRoom next door had very loud children that were yelling and playing in the halls and banging on doors.
The view was great and the bed so comfortable!
Stayed in March 2024
Reviewed: 12 March 2024
Bryan
EcuadorNeed to be better explain, The situation that there are two towers. One is new and the other one quite old at the reservation moment.
Good location
Stayed in March 2024
Reviewed: 23 February 2024
Sonja
United StatesPool and hot tub were closed under construction. Lots of construction inside and throughout the property. Parking is $49 a night
The location and view
Stayed in February 2024
Reviewed: 22 February 2024
Rambo
Saudi ArabiaThe restaurants has no vegetarian meals options. This was very disappointing at this day and age. So I ordered a salad and it wasn’t enough for dinner meal.
The room space, facilities, staff response rates, and the airport free shuttle. I also like the comfortable furniture and the balcony with the Marina view.
Stayed in February 2024
Reviewed: 20 February 2024
Tatevik
United StatesParking so expensive
View
Stayed in February 2024
Reviewed: 18 February 2024
Alina
United StatesExpensive parking Wifi did not work in the room
Stayed in December 2023
Reviewed: 3 February 2024
Tom
United StatesCheck in .... receptionist checked us into the wrong tower
Location
Stayed in January 2024
Reviewed: 1 February 2024
Mark
United StatesAirport shuttle doesn't run early enough. You shouldn't have to pay a resort fee.
Close to airport
Stayed in December 2023
Reviewed: 22 January 2024
Donell
United StatesNot enough food choices on the menu. Only one place to buy food.
The property is clean and nice. The pool area is under construction and only one place to buy food. The Resturant did not have a good selection of foods. The hotel staff and the hotel itself is amazing. So because of that. I give the hotel stay an 8 to 9 .
Stayed in January 2024
Reviewed: 20 January 2024
Salima
United StatesService was slow. We had to wait almost an hour before we could get the coffee pods requested (we had decaf in the room and wanted regular)
Property was good
Stayed in January 2024
Reviewed: 20 January 2024
Michael
CanadaConstruction
Close to port, under construction, will be better when done
Stayed in January 2024
Reviewed: 20 January 2024
Pamela
United StatesLighting in the room and bathroom was so dim we couldn’t see to shave or put on makeup. Not enough mirrors. Food prices were outrageously high.
Loved the location, view and comfortable bed.
Stayed in January 2024
Reviewed: 18 January 2024
Jonalyn
United StatesPrice and quality of dinner in the restaurant was disappointing. Shuttle methodology is inefficient.
Close to the airport was nice.
Stayed in January 2024
Reviewed: 18 January 2024
Hany
United StatesThe pool heater is not working
The location is good
Stayed in January 2024
Reviewed: 4 January 2024
Jacob
United StatesExtra charges, outlandish parking prices
Nice hotel in nice location
Stayed in January 2024
Reviewed: 3 January 2024
Constance
United StatesMy room was in the basement and my view was the edge of a sidewalk, a hill, and the maintenance door. Hardly a view at all. Big disappointment. In your ads you sold your view, and I didn't have one.
The facility was nice enough, though I arrived at 9:30 pm, and left at 6:30am and was still charged the extra $26 For activities. The shuttle was convenient, and the one employee I met was pleasant and efficient.
Stayed in December 2023
Reviewed: 2 January 2024
Ramirez
United StatesThe sink water it was having some struggles and a lot of construction areas We were hoping try the harbour edge restaurant
a nice location
Stayed in December 2023
Reviewed: 2 January 2024
Bundy
United StatesAdd on fees for services most people never use. High price of parking.
Staff. Location.
Stayed in January 2024
Reviewed: 31 December 2023
Jake
United StatesThe pool, hot tub and pool bar were out of service. For the price, free internet should’ve been included.
The views from our room were great!
Stayed in December 2023
Reviewed: 20 December 2023
Helen
United StatesThe unrenovated parts feel shabby with dirty carpets etc. The pool is not inviting. It was quite expensive for the quality.
I liked the location, which is very convenient to the airport. I also liked our renovated room, where everything was good — balcony, comfortable bed, good light. In the breakfast restaurant the service was excellent and personal, and the good was good.
Stayed in November 2023
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