can't think of an issue.

The room was bigger than expected. Staff, especially front desk manager Barbara, was so helpful. I also liked that the bus stopped practically out front if you wanted to go to nearby districts. Within a ten minute walk were some nice shops and a great Thai restaurant (and many other cafes).

Stayed in June 2024

Great price, great location, and free parking on site!

Stayed in June 2024

Easy to get to off freeway close to the job I’m at clean comfortable and friendly helpful staff

Stayed in June 2024

Clean felt new well taken care of

Stayed in May 2024

The Urban Grill was terrific!

Stayed in May 2024

Nothing!

Very nice location, lounge had giog food and friendly service

Stayed in April 2024

Bathroom could have been cleaner but no major complaints

Staff were super friendly, helpful and kind. Room was clean and bigger than expected.

Stayed in February 2024

Breakfast was a bit expensive for what you get. Waited quite a while for toast (ONLY toast) in the restaurant one morning, even though i was the ONLY customer in the restaurant at the time, after at least 15 minutes I cancelled my order and left. That was the only bad experience of my entire stay.

Room was quiet and comfortable. Bed was comfortable. Great location for my needs and walkable to lots of shops and restaurants and coffee shop. Long walk or short Uber ride to Japanese Garden. Great stay. Friendly staff.

Stayed in March 2024

It’s not the hotels fault, but there were sugar ants all over the bathroom. I know it’s ant season but they were on the towels. Also my mom and I are both short and the towel hooks on the bathroom door mounted at the very top and was a high reach for us. We had breakfast at the Urban Steel, and even though the food was fresh and nicely presented, we were expecting more traditional “hash” we didn’t like the Slabtown Hash or the Avocado Toast. We both agreed to go to a different dining experience next time. But the hotel itself was 10 out of 10.

The location was just a short drive from the airport. The neighborhood was so delightfully walkable and charming. The concierge staff was helpful and attentive. One nice touch was the flower planters in the parking lot.

Stayed in May 2024

We loved the spaciousness of the room and also its proximity to the city. The room was more modern and the wifi had a good data rate. You can walk to some places to eat and there were plenty of parking spaces.

Stayed in April 2024

Very comfortable bed! Great staff. Quiet. Food is great too.

Stayed in April 2024

Slightly outdated

Great location and very clean!

Stayed in April 2024

Location was fantastic - walking distance of NW23rd which is full of great coffee shops, restaurants and shops. Easy drive to University of Portland. Room was a great size and free parking was a bonus.

Stayed in March 2024

Would be nice to have a complimentary breakfast available, but they do have a restaurant next to the lobby if you're looking for a meal.

Due to a last minute flight delay, I needed to reschedule my booking for the next night. The staff was kind and able to make the change without much fanfare. I'm very thankful they were able to accommodate a last minute change without penalty. Also, the pillows are super comfortable to the point I'd like to know how to get some of them.

Stayed in March 2024

The Fridge's don't have controls and not very cold. However, the night manager told me to keep the door closed which will keep what little cold there is, IN !!! I just filled the thing with ICE from down the Hall.......

I've stayed here a number of times. Like the location, parking, clean rooms, Restuarant in the lobby.

Stayed in March 2024

great location with parking; friendly staff and well appointed room

Stayed in March 2024

WIne and beer were not included in the happy hour prices.

The room was large and clean. We could walk to nearby restaurants. The parking was free.

Stayed in March 2024

Even though the lobby and restaurant are nice and modern, the rooms look a bit aged. Not a big deal

Location is fantastic, walking distance to many good restaurants/coffee shops, stores and I-5/405 ramps. Hotel comes with complementary parking, which is nice in this area where parking meters are everywhere. There is an in-house restaurant which I didn't try but it looks super nice and it was packed for dinner during my stay. Rooms are spacious and comfortable

Stayed in March 2024

The bed was a little firm.

Our interactions with Brayden, aka Keanu Reeves at the front desk were exceptional. He was very friendly and helpful. The young lady who was at the desk the next morning was also friendly. Unfortunately, we didn't catch her name.

Stayed in February 2024

Nothing

Comfort and location

Stayed in January 2024

N/A

Love everything about this place !! Location, Secure Parking, Lobby Restaurant, WiFi, CLEAN rooms. Always stay here..

Stayed in February 2024

Alarm clock in room (great to know the time, but not great to have an alarm go off at 6am...), only 1 extra blanket for 2 beds (but we made do...)

Comfortable beds, Aveda bath products, helpful staff, enough parking, welcoming restaurant and lobby

Stayed in February 2024

Complimentary upgrade, drinks and treats in room was a wonderful surprise

Stayed in February 2024

The carpet in the room (406) needs replacing/ upgrading. It is an old, industrial type.

Clean, quiet, and comfortable. Staff were helpful, laid back, and always available. Aveda products for the bathroom were a great touch! Also, the late check out at noon worked great for us since we’re catching the afternoon Amtrak train. Excellent location in the charming NW district. Safe area to walk around in. The hotel is within walking distance to the wide variety of shops and restaurants on 23rd. We even walked to the Forest park to check out the amazing nature and trail network. We stayed here on a past trip with a car and it was easy to drive places as well. Transit is very close to the hotel as well. We did try the new on site restaurant for breakfast, it was excellent too.

Stayed in February 2024