830 Truman Avenue, Downtown Key West, Key West, FL 33040, United States
#19 of 51 hotels in Key West
Guests' ChoiceBased on 1978 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.2
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 28 May 2024
Ivan
SlovakiaVery poor breakfast. The only good thing is eggs!
The hotel is very nice from the outside. Inside, everything is quite old. It's fine for one or two nights. I wouldn't be there a week. The hotel has a nice pool, but it is very small.
Stayed in March 2024
Reviewed: 28 May 2024
Teresa
United StatesParking was challenging but they helped us find a park.
The staff was amazing. Facilities were kept clean. Room was perfect.
Stayed in May 2024
Reviewed: 27 May 2024
June
United StatesVery clean, quaint room. The made to order omelets were great. Staff friendly and very helpful with suggestions for places to eat. Great place.
Stayed in May 2024
Reviewed: 22 May 2024
Irina
United StatesSome things showed age.
Location, check-in and check-out procedure was very easy.
Stayed in May 2024
Reviewed: 22 May 2024
Jackie
United StatesWe had no complaints about the staff or property.
The staff was friendly, attentive, and helpful. Any questions we had were answered with knowledge. Any requests were fulfilled. Definitely one of the best places I’ve stayed. I can’t say enough about how wonderful our stay was. And how clean the room and facility are. There is always someone cleaning or taking care of the grounds. From pool cleaning to groundskeeping to maintaining the lobby. It was truly a vacation!
Stayed in May 2024
Reviewed: 21 May 2024
Sally
United StatesBreakfast was wonderful! Omelets made to order were delicious! The room was very clean and comfortable. We were within walking distance of almost everything. Very comfortable bed. The staff was great, too!
Stayed in May 2024
Reviewed: 21 May 2024
Bradley
United StatesThe constant cleaning by the staff. Questions always answered at front counter. Staff always helpful. Omelet bar is excellent!
Stayed in April 2024
Reviewed: 20 May 2024
Patricia
United StatesThe hotel was very nice. The staff was friendly and the location was good. It was walking distance to Duval Street. We walked everywhere. Breakfast was included. Fresh omelets were good but I was tired of omelets by day 3. The breakfast bar was a typical continental breakfast of toast, cereal, juice and bananas. The coffee carafes were consistently filled by attentive staff.
Stayed in May 2024
Reviewed: 19 May 2024
Liam
United KingdomNothing
Amazing hotel and facilities. Staff went above and beyond to help out with any questions. Location is brilliant. Breakfast was an added bonus. Room was very spacious, modern and clean. Would definitely recommend.
Stayed in May 2024
Reviewed: 19 May 2024
Bob
United StatesPool closes at 9:00 pm - a little early when you are vacationing and returning later to the hotel.
Excellent and friendly staff, good breakfast, very nice pool, close to old town section of key west and many attractions. Clean and comfortable room and bed.
Stayed in May 2024
Reviewed: 18 May 2024
Sarah
United StatesN/A
Very friendly and helpful staff(we appreciated that they had our room ready for us at 1:00). Room was very clean. We especially loved the breakfast- the omelette maker was a rock star!
Stayed in May 2024
Reviewed: 17 May 2024
Julia
United StatesOne of the beds made a very loud noise every time there was movement—you could hear the box springs go up and down; otherwise comfortable! Would’ve been GREAT to have longer pool hours for a night swim.
The room was very comfortable, surprisingly spacious, very clean, and cold! Staff was super friendly! Omelette bar was AMAZING. We rented bikes on our last day and it was great and easy to use/get around. Water and coffee available every day through out the day! The location was 10/10! It was quiet!
Stayed in May 2024
Reviewed: 17 May 2024
Paula
United StatesNo bar or food on property but knew that going in.
Clean
Stayed in May 2024
Reviewed: 17 May 2024
Sungya
United StatesNone
Location was a very good.
Stayed in May 2024
Reviewed: 16 May 2024
Carine
NorwayA bit fare from the Beach
Very cosy Hotel
Stayed in May 2024
Reviewed: 15 May 2024
Tom
United StatesDelete the $50.00 service fee. Just add it on to the room charge.
Room was good. Excellent air conditioning........... The facility had obviously been renovated but was done so very tastefully - especially the bath.
Stayed in May 2024
Reviewed: 14 May 2024
Suzanne
United StatesEverything
Stayed in May 2024
Reviewed: 14 May 2024
Troy
United States1st floor units, though the terrace was great on the back street, it smelled a bit musty.
Location was very nice, nestled in the neighborhood.
Stayed in April 2024
Reviewed: 14 May 2024
Fernando
United StatesMore expensive than I thought after all the crazy fees
Close to everything
Stayed in May 2024
Reviewed: 12 May 2024
Laura
United StatesVery clean! Great omelets! Front desk gentleman were super nice! Close to Duval St. and trolley stops.
Stayed in May 2024
Reviewed: 10 May 2024
Jackie
United KingdomMore seating at breakfast.
The onsite made omelettes were delicious.
Stayed in May 2024
Reviewed: 9 May 2024
William
United StatesOnly downside is main road out front can be a bit noisy
Clean. Convenient location with adequate parking. Fresh omelets were a bonus.
Stayed in May 2024
Reviewed: 8 May 2024
Cherie
United Statesa hotel shuttle would be nice for those that can't walk very far
Staff went over and above to be friendly and hold open doors, offer water and constant cleaning of the common areas. The omelets were great for breakfast although the continental part of breakfast was almost non existent by about 9:30 am. Parking was covered which was nice.
Stayed in May 2024
Reviewed: 6 May 2024
Sue
United KingdomAs other reviewers have said, it’s expensive for what it is, but reflects high prices in Key West. Pool view room first had a view of the car park in foreground so be aware! Breakfast was limited but great fresh omelette options.
Nice pool area, very clean, free parking, 10 minute walk to Duval
Stayed in May 2024
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