Everything was great!

The space is very big and cozy! The location in downtown was great, it also had a payed parking which wasn’t expensive right next to the hotel. Very good place! I’ll book it again!

Stayed in May 2024

None

Great location, spacious room. Good customer service.

Stayed in May 2024

noisy (our appartment was on the first floor with noise from 5 am

great spot, in a nice area of LA, close to public transportation and with a paid parking to leave the car great bedding, really comfortable

Stayed in April 2024

- Noise: It is downtown and noise will be an issue. The sound machine and earplugs are very helpful but the Sonder can do a better job such as replacing the old windows with new double pane windows that can block a lot of the street noise. - Light: The blinds are awkward and do not black out light. Better curtains will do. - App: The app and website need work. I was going to book through the Sonder web page because it was $100 cheaper than Booking.com but it would not go through. So I ended up pay more. Also, during the verification process the app was very buggy. - Online customer support: After reaching out to customer support to bring up the web page problems during booking, they essentially told me too bad and they will notify their IT. More specifically, they did not offer to honor the lower price posted on their web page because I booked via Booking.com. I noted that I tried 3 different browsers to book via the Sonder web page but kept getting stuck forcing me to go to a 3rd party page. The response was sorry and will notify IT. - Rules: If you have rules, enforce them. The place says no smoking anywhere even on the outdoor deck yet people were smoking. - AC: I am not sure the AC was working after the first night. Also, it was very loud. Fix it. - Take it easy with the hallway air fresheners because people have allergies and sensitivities to strong smells. - Add on your listing more options for parking since you do not offer onsite parking. I recommend for future visitors Joe's Parking on 812 Grand Ave across from the Whole Foods (over CVS).

- Location: very central in DTLA, close to bars and restaurants, shopping and the Metro - Facilities: the common areas deck, gym, meditation room and lounge were excellent. Very clean and complete. - Rooms: if you are staying for more than a couple of days these units are perfect. They are fully functional studio apartments where you can cook, do your laundry and comfortably stay longer - Value: beats hotel cost if you consider space and amenities - App use for services was good - Front desk staff always pleasant and helpful

Stayed in May 2024

The windows were dirty, but not a big deal.

Great location. Easy to access. Very spacious accommodation, no complaints.

Stayed in May 2024

Staffs at the hall could be nicer. A smile or just greetings feels more welcoming. Some said, mostly not.

Location, but DTLA is dirty. Accommodation was nicely designed and clean. A lot of space. Sonder app.

Stayed in May 2024

It didn't bother me, but if you're sensitive to noise this location is near busy streets with road noise.

The location was great! My room had everything I needed to enjoy myself away from home. Loved the motion lights when I walked in at night.

Stayed in May 2024

No.

Very good!

Stayed in April 2024

You can definitely hear everything from the street even from the seventh floor. Wish the room had dish soap and sponge.

Booked the 2 bedroom, property was clean. Easy to find. The area was not as bad as I expected. Plenty of food trucks for late night eats. Parked in the lots available near by without any problems. The Hilltop Cafe+Kitchen across the street is a great breakfast spot.

Stayed in April 2024

Not one bad word to say

I really nice place to stay. Will definitely stay here again.

Stayed in April 2024

The room we've got on the 3rd floor was really noisy, as the windows were thin and now quite tight. So it really takes some getting use to. Ear plugs were the only way to sleep. Not sure about the rooms on the other floors, though.

Building and the room are clean and comfortable with a lot of amenities. Check-in and instructions were simple and useful. Friendly staff as well.

Stayed in April 2024

It’s located in a very dodgy part of town so had to be cautious at night.

Such a beautiful property and the room was fantastic. A very generous space with all amenities.

Stayed in April 2024

The noise of the city but the hotel did offer ear buds

Cleanliness and friendly front desk staff, location was a great one just down the road from a metro and walking distance from a shopping complex and food options.

Stayed in April 2024

Amazing location and great rooms. Had a great set up for kitchen and good service. Would recommend for long stays or stays with big groups to avail the apartment style space.

Stayed in April 2024

The rooms are so nice, clean and useful. The beds sleep amazing. Staff is very nice and helpful.

Stayed in April 2024

The only drawback being the noise from the street right outside the building- would be great if the management considered installing sound proof windows. May not work if you are a light sleeper... Would have certainly been a 5 on 5 otherwise. (we were on the 3rd Floor). The management is clearly aware and have even left a couple of ear plugs and supposedly a white noise machine which was missing in our room.

Loved our stay here! Our Queen studio had everything we wanted. The bed was comfy, a kitchenette with utensils, coffee machine, refrigerator and there were toiletries, washing machine and iron and ironing board amongst other things. Located right in down town LA too. The 5th floor also has an indoor lounge with water and amenities station as well as an outdoor area.. Highly recommended.

Stayed in April 2024

Its located between the nice part and not so nice part of downtown. And street noise can be heard from lower floor at night. But not so much a deal breaker.

The room is awesome, I may describe it as an artist's loft. Spacious, well equipped with all kitchen appliances and most importantly, washer & dryer. The bed is so comfy too. The whole check-in and check-out process is almost self-managed which I really like. And they are so thoughtful to arrange lockers for luggage keepsakes, and lounges. Definitely will stay here again or their other properties in the future.

Stayed in April 2024

Sonder the Winfield was excellent, so clean, cozy and close to all the interesting amenities. The staff was friendly and polite. The bed is very big and comfortable. The place exceeded our expectations. I would definitely come back and recommend.

Stayed in April 2024

windows. the windows can open and close but cant lock，sometimes it was cols in the night. Noisy from outside is also a problem，cuz its in downtown，the solution is to strengthen sound insulation.

services is great

Stayed in April 2024

Nothing.

Spacious. Clean. Great design.

Stayed in February 2024

Nothing

All the staff was so kind and the hotel it's beautiful all the amenities are super cleans and comfortable!!

Stayed in April 2024

Meditation room is nice but options for the gym not too good. There is a lounge for water but wish there were snacks! There’s a noise machine to distract from the noise coming from the street

Spacious with great laundry and bathroom amenities. Temperature control in the room is good, modern lighting. Bed was super comfortable!

Stayed in April 2024

I didn’t realize there wasn’t an oven, which is my bad. Couldn’t cook the frozen pizza I bought…again, my bad for not checking before shopping.

Great apartment, spacious. Quiet at night even in downtown LA. Mobile key really helpful too! 24 hour gym facilities, which I loved as a very early riser.

Stayed in March 2024

The hotel itself is excellent. There is little more that could be added to improve the experience. Perhaps a hot tub or sauna in the building would be a welcome addition. Overall, for what traveler this hotel is targeting, I think it hit its targeted audience and delivers a great product.

This felt like having my own spacious apartment in downtown Los Angeles. It gave a unique feeling to visiting Los Angeles. The location ended up being great and close to many downtown activities AND a terrific position in the Los Angeles Metro Transit System (especially the 7th street Metro Center). I ended up being able to spend a week in Los Angeles without a car thanks to this good location!!

Stayed in March 2024