601 South Ash Avenue, Tempe, AZ 85281, United States
#27 of 67 hotels in Tempe
Guests' ChoiceBased on 242 hotel reviews
8.0Cleanliness
8.4
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.5
Value for money
7.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Jose
United StatesThe biggest thing is that it has wheelchair accessible rooms and a lift for the pool!!
Stayed in May 2024
Reviewed: 14 May 2024
Amanda
United StatesThe front desk receptionists do the job but don't make me feel welcomed. No smiles :-( There was ice water by the front desk and I wanted to put some in my water bottle after I checked out while waiting for the ride. I was discouraged and told that wasn't a water filling station. After just spending $130 for a night of sleep, I wish taking a cup of tab water with me on a hot day wasn't such an issue.
Location is near the ASU campus and the PHX airport so it was easy to flight in to visit my son who studies there. Clean, big room, comfy bed, quiet.
Stayed in May 2024
Reviewed: 13 May 2024
Adriana
United StatesSmells weird
Location
Stayed in May 2024
Reviewed: 13 May 2024
Ayaka
United StatesWifi.
Location!
Stayed in May 2024
Reviewed: 12 May 2024
Emily
CanadaGreat location, good air conditioning
Stayed in May 2024
Reviewed: 12 May 2024
Lamies
BelgiumThe bedding was a bit weird.
Great value for money. The staff was super friendly. Great location, plenty of good options within walking distance, clean room.
Stayed in May 2024
Reviewed: 7 May 2024
Elaine
United StatesCarpets look dingy. I could have used a good cleaning.
Stayed in May 2024
Reviewed: 6 May 2024
Alan
United StatesWas not told the breakfast area was cashless...we found out after we turned in our room keys for checkout.
Niki was so helful and very nice, during our checkin....very accommodating!
Stayed in May 2024
Reviewed: 5 April 2024
Matt
United StatesThe AC stopped working randomly so woke up in a sweat but it kicked back on. Can't complain much. It was great!
The Sonesta Tempe Downtown was simple, but the basics met my expectations: clean, safe, quiet, and close to downtown Tempe! The staff was especially kind despite a busy Final Four week.
Stayed in April 2024
Reviewed: 2 April 2024
Rafaela
United StatesThat our room was not cleaned at in our 3 day stay.
Everyone was super nice. I really enjoyed our stay with Sonesta. I may book again soon. Thank you!
Stayed in April 2024
Reviewed: 20 December 2023
Isabella
United StatesNice area by really cute shops that are walking distance
Stayed in December 2023
Reviewed: 18 December 2023
Marwan
Saudi ArabiaStaff.Location.Atomsphere.
Stayed in December 2023
Reviewed: 16 December 2023
Alissa
United StatesNeeds updating, wasn’t the cleanest. Elevators were questionable
Great location
Stayed in December 2023
Reviewed: 22 November 2023
Eileen
United StatesFreezer froze our drinks!
Great pool nice bed.
Stayed in November 2023
Reviewed: 30 October 2023
Matt
United StatesThe only downside (and for me it was a significant one) is that my room was very dark. My window was on the dark side of the building to begin with and my room was long and narrow. This meant that the interior of the room was basically reliant totally on room lighting. That made it a bit depressing and not a place I wanted to hang out.
This is a GREAT value-for-money hotel right on the edge of the university district. With only a one block walk you are right in the heart of all of the great restaurants and bars that are on ASU's main drag. The hotel is clean, comfortable and has friendly staff.
Stayed in October 2023
Reviewed: 23 August 2023
Walmer
United StatesI wish the breakfast and coffee shop had better hours.
Great location in the heart of Tempe.
Stayed in July 2023
Reviewed: 8 August 2023
Ammons
United StatesHad to change room do to odor in bathroom once moved next room phone didn’t work no microwave
The closeness to my daughter’s dorm
Stayed in August 2023
Reviewed: 23 June 2023
Joseph
United StatesIMO, it seemed like it was on the edge of the “college town”. Take that with a grain of salt though as I didn’t really walk beyond the campus or the Whole Foods down the street.
It was in a nice part of the town. A bit of a walk from the ASU campus, but close to some wonderful bars and restaurants. And at a decent price too.
Stayed in June 2023
Reviewed: 22 June 2023
Asher
United StatesThe hotel is right next to a train track. The train comes through a few times per day and creates some noise. However, the horn does not blow and the noise didn't wake me up at night as it is muffled by the building.
The location is great because it is within walking distance of many great restaurants and a public park, and about 10min uber drive ($15-$20) from the airport.
Stayed in June 2023
Reviewed: 22 May 2023
Annemarie
United States(It was my own fault) We were surprised that we had to pay to park our car. It was written in the confirmation; I just did not notice it. This was the only time we were charged to park on our entire trip, Phoenix hotels did not charge. There was no breakfast offered at this hotel. One of the elevators was broken for part of one day.
The room was very comfortable.
Stayed in April 2023
Reviewed: 7 May 2023
Sylviaborgo
United StatesI had to pay for parking
Very close to ASU campus. Very clean and friendly staff.
Stayed in May 2023
Reviewed: 10 April 2023
Mitchell
United StatesShower and shower head weren't the greatest and felt dated. Bed was decently comfortable. I have stayed at quite a few Sonesta's including Sonesta resorts so expectations were very high for this one.
Location was great!! Staff was very friendly and accommodating for my 3 night stay. Gym included free weight dumbbells! Lobby refrigerator was almost fully stocked. My room was very roomy..
Stayed in March 2023
Reviewed: 9 March 2023
Anthony
United Statesthe restaurant cafe wasn’t open at all while I was there. staff had no explanation so I had to find breakfast elsewhere.
Stayed in March 2023
Reviewed: 1 December 2022
Ralph
CanadaI would prefer that the bathroom fan not come on automatically when the light is turned on. Such a small detail.
Stayed in November 2022
Dublin, Ireland
Altenberge, Germany
Hiroshima, Japan
Casal Palocco, Italy
Sozopol, Bulgaria
Genova, Italy
Plaka, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content