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Reviews of Sonesta ES Suites Tempe 3 stars

5075 S. Priest Drive, Tempe, AZ 85282, United States

#37 of 67 hotels in Tempe

Guests' Choice

Review score

Based on 430 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    Convenient
    • Leisure trip
    • Family with young children
    • Mobility / Hearing Accessible King Studio Suite with Bathtub
    • Stayed 3 nights

    The breakfast starts at only 7AM... as we were waking up very early (jet lag), we were not able to enjoy it and had to go somewhere else. Also : the sofa bed was not ready and we had to make it ourselves, and to go ask at the lobby for the sheets

    We loved the large bedroom and everything was very clean.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    9.0
    Will definitely be coming back. If not this property then another Sonesta ES
    • Leisure trip
    • Family with young children
    • Studio Suite King
    • Stayed 4 nights

    The ONLY bad thing I would say was the bed and the pull out bed. King bed was far too soft. If you have a bad back like my other half and I you know how rough a soft bed is. The pull out bed for our son was super uncomfortable as there really wasn't much padding to it. But all in all that is the only "bad" I have to say bout our stay.

    Since there was a full kitchen in the room we didn't feel the need to go down for breakfast. The property itself was nice and it was quiet. Only bad part was our neighbor and the weed but you can expect that in a state that it's legal recreationally. Was a great stay though for the price and size of the suite!

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Stay was excellent.
    • Business trip
    • Group
    • Studio Suite King
    • Stayed 5 nights

    Location.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    9.0
    Its a nice place and good value for money
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - King in Each
    • Stayed 11 nights

    Breakfast had very limited options and no variety. Even Bread is not there in the breakfast location is a little off. We can't buy daily needs a milk, bread etc as there is no shop nearby Bathroom fittings were loose and few lights were not working.

    Spacious rooms

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Great place, especially for a longer stay
    • Leisure trip
    • Solo traveller
    • Studio Suite King
    • Stayed 3 nights

    The place is near some really busy roads, resulting in a lot of noise. The wifi wasn't great, but there's good 5G coverage.

    Large, well equipped condo, which I found to be really comfy. The bed was especially comfortable. There was also a full kitchen and a decent sized living room area. Shopping and the highway are all close.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Decent place. They need to step up maintenance as the place is falling apart a bit.
    • Group
    • Two Bedroom Suite - King in Each
    • Stayed 4 nights
    • Submitted via mobile

    Maintenance is a problem. Staff gave decent responses for some issues but not others. We had issues with the in-room coffee machine (lacked coffee pod-holder), microwave (some buttons don’t work), one of the TVs (no signal), a missing TV remote, another remote that had dead & corroded batteries), shampoo & body wash dispensers were empty, and the wash basin in one of the suites drained very poorly. Even the lobby door had stopped working at one point and trapped us inside for a bit until someone had to release the door manually. On a different problem, I didn’t like that the breakfast was exactly the same basic potatoes/scrambled eggs/ground sausage bits everyday for all 5 days.

    Very clean, decent value, comes with breakfast. Staff were friendly.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Great value!
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 3 nights
    • Submitted via mobile

    Outdated

    Great price and very clean

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Besides the small things. My stay was great, I felt confident and comfortable. Very nice set up.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - King in Each
    • Stayed 3 nights
    • Submitted via mobile

    Could use lil more cleaning there was webs in higher areas. Minor damages on a few corners of wall. A small hole on other wall, rug torn between doors, 1 restroom door didn’t lock. Small cracks on bath tile. However manager said they were still in process of renovating and that rooms get check on a daily so they know what the rooms defects are. I think this is good and important so new tenants don’t get charge for something they didn’t do.

    Very comfy, home style. AC good, roomy, had working appliances, blow dryer, iron and breakfast available on premises.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Studio Suite King
    • Stayed 1 night
    • Submitted via mobile

    Needs updating. Healthier breakfast options

    Location

    Stayed in April 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite King
    • Stayed 1 night
    • Submitted via mobile

    The room I got had a broken toilet paper holder, though they tried to make it seem like it was not broken. There were also large gaps around the door to the room, large enough I could easily see daylight around the entire door. It's also close to the freeway so lots of noise.

    I liked the location for the most part and the breakfast was good.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    A bargain in the midst of it all.
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 4 nights
    • Submitted via mobile

    Room was nice!

    Fairly friendly & helpful staff. Comfortable rooms. Nice pool & hot tub! Hot breakfast.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Studio Suite King
    • Stayed 3 nights
    • Submitted via mobile

    Good location, felt very safe, close to several eating options

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Wrote it in the place above

    Only bad point. There were no fruits. Poor choice.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    I would stay again in a heartbeat if the pet fee was more in line with other hotels
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 1 night

    Breakfast was good. No forks available tho. Room was great. Bed was very comfortable. Location was great. I found the fee for one night for our pet was excessive. We paid $78 for the room and had to pay $75 for our golden retriever. Most hotels have pet fees much lower than that. We would have looked for something different because of that high pet fee but were so tired from our 12 hour drive that day we chose not to and to stay.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Mobility / Hearing Accessible King Studio Suite with Bathtub
    • Stayed 4 nights

    We had to asked to clean the garbage and get fresh towels.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 4 nights
    • Submitted via mobile

    Tile floor in bathroom was in bad shape. Loose tiles and floor seemed unsound.

    Cl an, convenient to airport, breakfast was included.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Mobility / Hearing Accessible King Studio Suite with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    The price is very afforable and the room exceeds expection. Spacious, clean, and modern. They also included dishes, bowls in the kitchen areas.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite King
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was a disappointment and there was dog poop outside our room. The sink in the bathroom went down really slow and the clean towels didn't seem that clean

    Stayed in March 2024

  • Reviewed: 28 March 2024

    6.0
    I doubt we will stay there again
    • Leisure trip
    • Couple
    • Mobility / Hearing Accessible King Studio Suite with Bathtub
    • Stayed 4 nights
    • Submitted via mobile

    Very outdated rooms , smelled musty and old . Parking was very crowded. Very noisy . Only 2 towels for 4 days for 3 people . Overpriced

    Bed and pillows were comfortable.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    6.0
    It was ok.
    • Leisure trip
    • Solo traveller
    • Studio Suite King
    • Stayed 1 night
    • Submitted via mobile

    Value for the money. Outdated facilities. Worth maybe 90-100 a night or less. Thin walls-hard to sleep

    Location

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Staff was nice, couple of things that didn’t work in room was hair dryer, light in kitchen are were both out
    • Couple
    • Studio Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Back parking lots were to tight for parking

    It was short distance from restaurants, gas stations and other facilities

    Stayed in March 2024

  • Reviewed: 23 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Studio Suite King
    • Stayed 1 night
    • Submitted via mobile

    Garbage in bins not cleaned out. No shampoo in dispenser. Breakfast clearing out at 8:30 (30 minutes early) and lacked supplies.

    Big room, just like the photo. Breakfast good variety and tasty.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Need to advocate if there are issues
    • Leisure trip
    • Couple
    • Mobility / Hearing Accessible King Studio Suite with Bathtub
    • Stayed 5 nights
    • Submitted via mobile

    There were huge problems with the initial room for our 5-night stay until we were able to get it changed for the last 3 nights. They included the room door not locking properly, dirty floors, tub, no supplies in the cabinets even though it was a short stay rental, no mattress cover, etc. Absolute appalling housekeeping and nothing done the first time after notified the front desk. No hot beverages available one morning and no change in the breakfast menu.

    Had horrific problems but fortunately they were resolved to our satisfaction once the room was changed.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    A very clean and roomy hotel, which really is eclipsed by the staff, making the experience feel like you are being overc
    • Leisure trip
    • Family with young children
    • Mobility / Hearing Accessible King Studio Suite with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    The personnel are really lazy.

    Clean, rooms look and feel new.

    Stayed in March 2024

Showing 1 – 25

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