55 Whitehall Avenue, Mystic, CT 06355, United States of America
#10 of 16 hotels in Mystic
Guests' ChoiceBased on 126 hotel reviews
8.0Cleanliness
8.6
Comfort
8.8
Location
8.8
Facilities
8.1
Staff
8.8
Value for money
8.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Lily
United States of AmericaThe advertisement said “breakfast included”, then the day of (when it was too late to cancel) I received a message stating that breakfast was a bagel bar 🥯🤨 Also, they advertised 3 pm check-in, and 11 am check-out. That turned into a 4pm check-in, and 10 am checkout. 😞 I felt robbed.
The room was clean
Stayed in April 2024
Reviewed: April 26, 2024
Kirstin
CanadaOur room had a connecting door to the room beside us and we could hear the TV and voices of the people next to us.
Close to restaurants Close to Mystic Marine Museum Clean Bright Breakfast included (bagels, coffee, juice, yogurt)
Stayed in April 2024
Reviewed: April 23, 2024
Blanca
United States of AmericaEverything was good.
I liked that the hotel was next to everything. The rooms were so clean. The bed is very comfortable. I liked that we can connect our Netflix on the TV. The parking was great.
Stayed in April 2024
Reviewed: April 22, 2024
Heather
United States of AmericaOnly short coming was bathroom was a tad small but usable.
Everything went well. Check in easy. Room all we needed. Had fridge, beds ok. Nice having coffee/tea 24/7. Quiet.Bathroom okay.
Stayed in April 2024
Reviewed: April 22, 2024
Shakea
United States of AmericaThe noise of the doors closing.
It was clean and near stores and restaurants
Stayed in April 2024
Reviewed: April 18, 2024
Laughton
United States of AmericaNoise from refrigerator
Liked it all
Stayed in April 2024
Reviewed: April 16, 2024
Bruce
United States of AmericaThe breakfast was very basic - only bagels. It could have used a few more options. The window seemed to be leaking air and it was windy that night.
The room layout was good. The hotel staff were courteous and the facility was clean. The TV was nice and large with good programming available.
Stayed in April 2024
Reviewed: April 8, 2024
Magdalena
United States of AmericaBreakfast was included but had limited options.
Cleanliness of room and common area was great. The facility was updated.
Stayed in April 2024
Reviewed: April 1, 2024
Katherine
United KingdomRoom was a long way from the lift and beverage/breakfast area, which could be a problem for some. Breakfast items inconsistently stocked, but when available, they were good.
Clean, comfortable, quiet room. 24hr beverage station and breakfast bagels. Plenty of parking and near to several tourist areas including Mystic Sea Port Museum.
Stayed in March 2024
Reviewed: March 30, 2024
Bennis
United States of AmericaThe location
Stayed in March 2024
Reviewed: March 28, 2024
Meghan
United States of AmericaRoom was a bit small. Otherwise, great accommodations.
Clean and staff was very friendly and accommodating.
Stayed in March 2024
Reviewed: March 24, 2024
Carolyn
United States of AmericaOur room was very small and we could hear doors being slammed closed all night
Everything was new and redone nicely
Stayed in February 2024
Reviewed: March 21, 2024
Amanda
United States of AmericaIt was a bagel bar NOT breakfast as advertised. The only juice option was orange.
Stayed in March 2024
Reviewed: March 3, 2024
Laura
United States of AmericaThe long walk to room, only 1 elevator far from where we were
The place seemed newly renovated,rooms clean and modern, even has nite lite . Coffee, tea all nite, great breakfast area
Stayed in March 2024
Reviewed: February 26, 2024
Robin
United States of AmericaWalls are thin! I could hear the person next to me cutting his toenails and he turned on music at 6am our first morning. He checked out, so we were good after that.
The hotel was clean and the staff was friendly. Check in was quick. Liked the use of full size shampoo etc instead of small disposables.
Stayed in February 2024
Reviewed: February 11, 2024
James
United States of AmericaNo gluten-free options are offered for the breakfast. The only option was yogurt, maybe add some oatmeal as a healthy and gluten-free alternative?
The room was adequate and clean. The only complaint is the noise level, we were near the elevator and the noise was on the high side for us. We enjoyed the stay besides this.
Stayed in February 2024
Reviewed: February 1, 2024
Nalissa
United States of AmericaClean environment
Place was well kept and clean. Staff was friendly!
Stayed in January 2024
Reviewed: January 21, 2024
Steve
United States of AmericaTook 45 minutes to check in! I had to call booking.com for Lisa. She has no idea what she is doing and should not be in a customer service role.
Stayed in January 2024
Reviewed: January 20, 2024
Beth
United States of AmericaVery noisy…wasn’t soundproof at all. Bathroom was small.
Location was great. Great value! Very clean and comfortable! Good coffee
Stayed in January 2024
Reviewed: January 16, 2024
Cindy
United States of AmericaThe layout of the hotel was like a motel with long long hallways.
Breakfast was basic but acceptable.
Stayed in January 2024
Reviewed: January 2, 2024
Dawn
United States of AmericaVery small bathroom, very loud overnight with slamming doors
Comfortable beds, friendly employees at front desk,
Stayed in December 2023
Reviewed: December 30, 2023
Lucia
United States of AmericaIt was clean. The breakfast area is a very nice area to have a cup of coffee. Robert at the front desk was very informative
Stayed in December 2023
Reviewed: December 2, 2023
Sharon
United States of AmericaThe breakfast was just ok. I prefer a lighter choice (cereal, oatmeal, fresh fruit). The coffee was very good.
Stayed in November 2023
Reviewed: November 27, 2023
Raymond
United States of AmericaPool was outside so it was closed but I knew that before arrival.
The premises were very clean, friendly staff. Easy and quick check-in and check-out. The rooms were cute and clean. Good parking around the building to be near your room. Breakfast was simple but good (Assorted bagels with choice of spreads, yogurts, muffins, coffee, oj)
Stayed in November 2023
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