7544 Teague Road, Hanover, MD 21076, United States
#14 of 17 hotels in Hanover
Guests' ChoiceBased on 393 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
8.5
Value for money
8.0
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End of dialog contentReviewed: 2 June 2024
Cortella
United StatesThe dinning area was not clean. The furniture is old and worn. Was not worth the price.
The location was good. The work space.
Stayed in April 2024
Reviewed: 23 May 2024
Francesca
United StatesThe beds were not great, and the pillows were too squishy. I woke up hurting every morning. One of the two beds was sinking in a bit more than the other; need newer beds. A gym and an indoor pool available...very cool, but the pool is so full of chlorine that I did not want to use it (I could smell it strong on people who used it). I came prepared with a bathing suit but ended up not wanting to go because of such a strong smell; it would dry out my skin beyond repair. This next thing isn't really a bad or totally negative thing, but something they should think about: I booked and paid for a room for three people, but there were only two sets of towels; I had to request for another set. Upside, it was given to me very quickly. Overall, I really liked this place and would go again.
The front desk staff was great, but Ms. Shanissa especially who was superb as she was absolutely delightful, her presence, care for the customers, and just pleasant in general. Coffee, tea, hot chocolate, and mints are available in the lobby all the time; I love having the option to go down and get a ready cup of coffee at any time. Breakfast included every day with many options to choose from, a big plus! Location was great, close to the airport but not right at the airport. Eateries and shopping right across from the hotel. I happened to need the post office, and that wasn't far either. Seating area/living room when you first walk in the room with a kitchenette comprised of mini fridge, sink, coffee maker/coffee, and a microwave. I especially like to have the luxury of putting something in the fridge, reheat leftovers, make popcorn, and wash a cup at the kitchen sink rather than going into the bathroom. One downside is that there was no kitchen towel or paper towels, and there was no dish soap and sponge in the case you want to wash your own travel/coffee cup as I always have with me.
Stayed in May 2024
Reviewed: 22 May 2024
Marguerete
United StatesPaying to park
Great customer service, clean room
Stayed in May 2024
Reviewed: 9 May 2024
Michelle
United StatesThe bed was a lil hard for my liking and the breakfast was ok
The staff was friendly and helpful...the hotel was very clean and the room was spacious
Stayed in May 2024
Reviewed: 3 May 2024
Samantha
United StatesThey were completely out of extra pillows for the 3 days I stayed there. It may have just been a busy weekend but I went up to the counter every morning and night and they said they were completely out.
I like the staff, they were very nice. I like the value for what we got, loved the area. No complaints
Stayed in April 2024
Reviewed: 7 April 2024
Wanda
United StatesHow they clean the rooms and how dirty the hall way was, how loud the kids next door to us were.
The location was convenient, staff was friendly, they served breakfast free with your stay, they had a gym and pool indoors.
Stayed in April 2024
Reviewed: 13 March 2024
Jerry
United StatesN/A
The hotel was clean and the staff were very nice and helpful. Due to the casino, various businesses, and restaurants being right there at your finger tips, great location!
Stayed in February 2024
Reviewed: 4 March 2024
Adam
United StatesNothing
Location and cleanliness
Stayed in January 2024
Reviewed: 19 February 2024
Savoy
United StatesRoom had adjoining room when previously had no adjoining room,Housekeeping was evey four days instead of two days,
Spacious room breakfast was decent.
Stayed in February 2024
Reviewed: 7 February 2024
Lavelle
United StatesN/A
Nice quiet spot breakfast was good
Stayed in February 2024
Reviewed: 3 February 2024
Phelon
United StatesNothing
The hotel as a whole was great
Stayed in January 2024
Reviewed: 28 January 2024
Savoy
United StatesBreakfast food was liitle cold.Food at market place was a little high price and not enough variety. Tv was not accepting other apps besides Netflix and Pluto.
It was comfortable and very nice.
Stayed in January 2024
Reviewed: 24 November 2023
Patrick
United StatesN/A
Check-in and location are amazing . The room was clean and the staff were very helpful.
Stayed in November 2023
Reviewed: 20 November 2023
Distel
United StatesThe pool was not clean
The beds were super comfortable
Stayed in November 2023
Reviewed: 29 October 2023
Clifford
United StatesI didn't interact much with the staff = not that there was anything negative.
Big room with a nice bed.
Stayed in October 2023
Reviewed: 6 October 2023
Arlene
United StatesI was on the 5th floor so water took forever to get hot. Wasted a lot of water. When it finally got hot, it was just warm enough for the shower. Same thing for breakfast every morning. Breakfast isn't as good as it used to be, but ok.
location is good for where I need to go when I'm there. Right next to highway I use the most.
Stayed in October 2023
Reviewed: 21 September 2023
Neka
United StatesThe location was great and the staff was helpful
Stayed in September 2023
Reviewed: 18 September 2023
Queen
United StatesOnly 1 TV for bedroom and living room
Close to everything the mall,casino, and restaurants
Stayed in September 2023
Reviewed: 9 August 2023
Joan
United Statesneed more variety of meats
Stayed in July 2023
Reviewed: 2 August 2023
Berma
United StatesThey charged me as a walk in
Breakfast and coffee was great
Stayed in July 2023
Reviewed: 20 July 2023
Felicia
United StatesThe fact that I had booked my room ahead of time and when we arrived at the hotel, the room I book was sold.
Breakfast was good
Stayed in June 2023
Reviewed: 7 July 2023
Olland
United StatesWe have to call front desk at 1am in the morning unable to sleep in the sinking bed room 538 door in the closet broken. Finally they transfer us to a decent room. Thanks to a very nice oriental front desk attendance . Ask the room attendance to refill the soap in the shower and never come back to do the job. Stay 2 days and never have a room turnover or clean.
Good location, clean, good breakfast
Stayed in July 2023
Reviewed: 3 July 2023
Warren
United StatesMinor issue with the shower.
Good bed. Great location. Was always 15 mins from where I was going.
Stayed in April 2023
Reviewed: 26 June 2023
Paulette
United StatesA little loud with all of the kids that checked in, but overall a pleasant stay.
Close to everything (airport, casino, shopping and grocery)
Stayed in June 2023
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