705 South Mangum Street, Durham, 27701, United States
#8 of 71 hotels in Durham
Guests' ChoiceBased on 339 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.0
Facilities
9.2
Staff
9.1
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 28 May 2024
Whitlow
United StatesComfort.able and convenient to dpac
Stayed in May 2024
Reviewed: 24 May 2024
Amanda
United StatesThere's nothing I don't like about this hotel!
My boyfriend and I stayed here for the second time and were absolutely overjoyed . The staff is excellent, kind and courteous
Stayed in April 2024
Reviewed: 24 May 2024
Lisa
United StatesHaving to pay for parking
The style of the property
Stayed in May 2024
Reviewed: 6 May 2024
Carol
United StatesThe eggs & potatoes were cold
Good
Stayed in May 2024
Reviewed: 3 May 2024
Renee
United StatesThe slow check in process …the couch in 224 was visibly dirty
Miya is a great employee and deserves a bonus and raise.She was the best part of our visit. It took the late night person about 30 mins to check us in ..not sure if that was her issue or the computer she was using, but it seemed like a little bit of both.
Stayed in May 2024
Reviewed: 24 April 2024
Jeff
United StatesComfortable well appointed room. Good breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Amanda
United StatesNothing.
The staff is excellent and the room was extremely clean with new beds and a spacious couch. Very happy.
Stayed in April 2024
Reviewed: 3 April 2024
John
United Stateshard to get in touch with booking .com
didnt go booked wrong day booked 4/1 thought i had booked 4/2 tried to changed got the run around back and forth between booking.com and springhill
Stayed in April 2024
Reviewed: 1 April 2024
Sharon
United StatesI couldn't stay longer...I needed a few more days😊
Came down for my Birthday staff truly amazing helpful . Breakfast bar was so good.. saved me time we ate there both mornings. The attendant was amazing too. It smelled so good in this hotel so clean and close to all the things I wanted to do.
Stayed in March 2024
Reviewed: 28 March 2024
Matthew
United StatesWater dispensers were hard to find and there was no water in the room. Had to search a bit and found one in the fitness room. One design flaw is the window in the bathroom door. Cool looking but when someone gets up and turns the light on the bathroom it shines brightly in the whole room and disrupts other's sleep.
All staff were incredibly friendly and helpful. The hotel was very nice. Very close to downtown and Tobacco Row. Only bummer was all the construction around the property, but nothing the hotel can do about that.
Stayed in March 2024
Reviewed: 20 March 2024
Dana
United StatesPaying for parking
Close to Durham Performing Arts Theater.
Stayed in March 2024
Reviewed: 17 March 2024
Larissa
United StatesEverything was extra comfy and clean! LOVED the fact that it smelled wonderful when I walked in the lobby.
Stayed in March 2024
Reviewed: 13 March 2024
Joy
United StatesI really have no complaints.
The breakfast bar had a lot of options. Adrian at the front desk was awesome during our check-in.
Stayed in March 2024
Reviewed: 11 March 2024
Dr
United StatesConstruction around the place made exiting and entering interesting.
The location. Clean rooms. Breakfast wonderful. Quiet stay.
Stayed in March 2024
Reviewed: 27 February 2024
Erin
United StatesBeds were harder than other Marriott hotels I have been to. Also the faucet in bedroom was very loose
Location was great
Stayed in February 2024
Reviewed: 25 February 2024
Jeanette
United StatesSome warning about the construction that blocked my normal approach to the hotel would have been good. The water pressure in my sink faucet was low, but the shower was okay. The staffer managing my check in the first evening had a hard time finding my reservation. The pillows are not very comfortable, but otherwise, it's a very good property.
The location is wonderful - within minutes of my Durham offices and many great restaurants. The breakfast is very good, varied and easy to grab on the way out the door.
Stayed in February 2024
Reviewed: 22 February 2024
Jim
United StatesThe staff were friendly and very welcoming.
Stayed in February 2024
Reviewed: 21 February 2024
Donna
United StatesJust the sounds of big trucks on the highway
The breakfast was delicious. The room was nice and comfortable.
Stayed in February 2024
Reviewed: 9 February 2024
Kirsty
United KingdomDaily charge for car parking was not mentioned at check in or check out. Hadn't noticed it when making the booking (not fully obvious) so additional charge without being aware was frustrating.
Lovely hotel in a great location
Stayed in January 2024
Reviewed: 5 February 2024
Katrina
United StatesMy only complaint is that the trundle bed was not comfortable at all. I ended up sleeping on the couch.
The room was absolutely amazing! The staff was super nice and willing to help with any questions.
Stayed in February 2024
Reviewed: 23 January 2024
Carol
United StatesFor me, the roadwork affected the ingress/'egress to the hotel and felt a little unsafe. Thankfully, this is a temporary concern and beyond the control of hotel management.
Location relative to American Tobacco campus and DPAC was great.
Stayed in January 2024
Reviewed: 10 January 2024
Arlinda
United StatesThere was construction being done on the road outside the hotel so it was a little confusing using GPS to come and go but, this was of no fault of the hotel.
I chose this hotel because it was close to my daughter’s school NCCU. I was dropping her off for the Spring semester. The location was great.. Check in was easy and I found all the employees I encountered to be friendly and helpful. My room was very spacious and clean. The bed was comfy. Breakfast was good and so everything met my expectations.
Stayed in January 2024
Reviewed: 7 January 2024
Marilyn
United StatesPaying for parking!!
Very clean
Stayed in January 2024
Reviewed: 20 December 2023
Dawn
United StatesWould love that smell to continue into hallways and rooms.
Very clean, friendly staff and it smelled amazing!!
Stayed in December 2023
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