1000 Coasterview Drive, Charlotte, 28273, United States
#6 of 184 hotels in Charlotte
Guests' ChoiceBased on 375 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.3
Value for money
9.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Jarius
United StatesThere was nothing I didn't like.
Really like that the hotel is walking distance to Carowinds. The rooms were really good to stay in.
Stayed in May 2024
Reviewed: 20 May 2024
Nicole
United StatesNothing.
The staff were very friendly and the hotel is clean.
Stayed in May 2024
Reviewed: 19 May 2024
Destinee
United StatesThe see thru doors for the bathrooms were not ideal. If anyone gets up in the middle of the night and turns on the bathroom light it wakes you up.
Staff was excellent. Room was very clean. Will return
Stayed in May 2024
Reviewed: 17 May 2024
Jamal
United StatesThe free lnternet
N/A
Stayed in May 2024
Reviewed: 15 May 2024
Juan
United StatesDon’t have indoor pool and only 1 fire pit
Room, breakfast, location.
Stayed in May 2024
Reviewed: 7 May 2024
Crystal
United StatesVery nice and close to the attraction we attended
Stayed in May 2024
Reviewed: 4 May 2024
Marielle
United StatesIs only 1 fireplace outside Well, I couldn't use it because a group was there all night and it's only one, and the TV is not in front of the bed, you have to watch it from the side.
Fireplace, clean , staff friendly
Stayed in May 2024
Reviewed: 30 March 2024
Hope
United StatesThe staff was very friendly and pleasant.
Stayed in March 2024
Reviewed: 28 March 2024
Crystal
United StatesPerfect for Carowinds but peaceful if you just privacy
Stayed in February 2024
Reviewed: 26 March 2024
Tiffany
United StatesMattress
Location and decor
Stayed in March 2024
Reviewed: 25 March 2024
Melinda
United StatesThe receptionist on duty around noon on 9/23 and around 10:30am 9/24 was very cold, resistant to helping or even answering questions and very rude.!! Not a good representation of the hotel as a whole at all! Everyone else was amazing - from check in at 8 pm 3/23 to the hospitality and breakfast staff on 3/24. The room itself exceeded my expectations and the location was perfect for our visit to Carowinds.
Stayed in March 2024
Reviewed: 23 February 2024
Sean
United StatesLocation, Parking, and ease of check-in and use of services.
Stayed in January 2024
Reviewed: 2 February 2024
Lashenna
United StatesI have no complaints
Very clean
Stayed in January 2024
Reviewed: 31 January 2024
Craig
United StatesEverything was good
It was a beautiful hotel very nice an clean the staff was very nice
Stayed in January 2024
Reviewed: 2 January 2024
Tammy
United StatesFront desk staff was flat toned & pretty darn rude. Lights in the bathroom flickered constantly. Our deadbolt didn’t lock.
The close proximity to Carowinds.
Stayed in January 2024
Reviewed: 29 December 2023
Susan
United StatesThe Continental breakfast was rather stressful & we had to wait for more food to be brought out.
The room was spacious & comfortable. I really liked everything about the room.
Stayed in December 2023
Reviewed: 23 December 2023
Jeannette
United StatesNothing I did not like
Very clean super friendly staff
Stayed in December 2023
Reviewed: 16 December 2023
Shelley
United StatesNothing
Na
Stayed in November 2023
Reviewed: 11 December 2023
Wyatt
United StatesRoom was so nice loved how the bathroom was designed, bed was comfortable, and layout of room was wonderful. Very spacious. Check in and out was easy, and staff was so nice, enjoyed our stay.
Stayed in December 2023
Reviewed: 27 November 2023
Witowski
United Statesnothing to complain about
Staff very friendly; Clean, Room was spacious and beds were comfortable.
Stayed in November 2023
Reviewed: 24 November 2023
Steph
United StatesI strongly disliked the secluded location, and the breakfast left much to be desired with its mediocrity.
had such a great time on my trip! One of the things I loved the most was feeling safe and secure while traveling solo. Plus, I was able to get in a good workout without feeling like anyone was watching me. The room was also super clean and tidy, and I really appreciated the fact that there was no carpet on the floor. All in all, a wonderful experience!
Stayed in October 2023
Reviewed: 24 November 2023
Teresa
United StatesNA
Staff, breakfast
Stayed in November 2023
Reviewed: 24 November 2023
Kentae
United StatesIt’s clean and great price
It’s clean
Stayed in November 2023
Reviewed: 21 November 2023
Teresa
United StatesN/A
Staff, breakfast, location, cleanliness
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content