$29 for overnight valet parking in a parking space in front of the hotel

Good location within walking distance to Beale Street; large comfortable rooms

Stayed in April 2024

Bathrooms in need of renovation. Continental breakfast was awful, hotel would be better to do without it.

Great location right next to trolley stop, rooms huge. Valet parking very efficient.

Stayed in March 2024

When we checked out in the morning it felt like we were interrupting staff. We also paid for valet parking and used the link method to request the car when leaving, however when the valet arrived they handed us the keys, did not know where our car was and basically pointed us in the direction of a next door car lot to go and find it ourselves.

Beautiful suite and great location. Easy walk to Beale Street through downtown. Reception staff member when we checked in was particularly friendly and accommodating.

Stayed in May 2024

Some furnishings / facilities are a little ‘tired’.

Staff were fabulous, very attentive and every one made contact and spoke.

Stayed in May 2024

Owners/property management needs to reinvest and update things like carpet, HVAC, wall coverings, bathroom fixtures, lighting, etc. My room was about $200 per night and I had to jiggle the toilet handle to make it stop flushing every time it was used. Also, toilet paper should not be single ply at those rates. The carpet was at least a decade old and had random mystery crusty spots. The a/c vents had dirt/dust stains on the wall around the outputs. Comfortable and spacious but just on the edge of dingy.

Staff and valet were very friendly and helpful.

Stayed in April 2024

. Room was dark and light bulbs were burnt out and weren’t changed. Only downfall and toilet leaked.

Breakfast was great and staff was amazing

Stayed in April 2024

Good location. Friendly staff. Breakfast.

Stayed in April 2024

I liked the access to the trolley, breakfast and friendly staff. The overall experience was good.

Stayed in April 2024

Free breakfast worth every penny. Bit of a nuisance having to take two elevators to get to room from lobby.

Predictaby good, convenient

Stayed in April 2024

NA

Had a fantastic weekend and enjoyed the stay.

Stayed in April 2024

Bed

Everything,, location was perfect

Stayed in March 2024

N/a

In a good area

Stayed in March 2024

I like the room because It was very clean and nice size. The staff was very friendly.

Stayed in February 2024

Space of room

Stayed in February 2024

Didn’t clean our room. Had to go down and get more things.

Breakfast needs more options. Not the best.

Stayed in February 2024

I have no dislikes.. Stay was friendly and helpful

It was close to everything. Walked a lot a 20 minutes was the longest time

Stayed in January 2024

Wait time for the valet was lengthy

Good location, better than expected breakfast.

Stayed in November 2023

There is nothing I didn't like. Would highly recommend this hotel.

Nice location. Staff was extremely nice. Room was nice and clean. And comfortable. Breakfast was amazing.

Stayed in November 2023

House keeping was hit and miss sometimes never came after asking and never replenished the coffee always had to ask and front staff were the same some were very polite and some not so polite and didn’t even make the third bed up

Great location and comfy beds, breakfast was not bad for free

Stayed in November 2023

The internet speed was very slow at times causing several reloads. That is the only bad thing I can think of. The hallways were a little noisey as you could hear conversations of people getting on/off the elevator outside our room.

Breakfast exceeded my expectations! Location was located .5 mile from our event so we were able to walk to it. The room was good, we had 2 TVs and I was able to log into YouTube with my account. The internet speed was very slow at times causing several reloads. That is the only bad thing I can think of.

Stayed in October 2023

No room service

Large rooms, friendly staff

Stayed in October 2023

This is not a negative on the hotel but on Memphis itself. As a solo traveler I'm very aware of my surroundings and safety. There are a lot of homeless and folks with problems wandering the streets of Memphis so it's something to beware of. It was a bit uncomfortable walking around from time to time and sometimes I'd walk rather than wait alone for a tram. Although every city has its own homelessness problems and I fully understand these folks need help, I felt especially aware of it in Memphis. Just keep it in mind.

The staff were absolutely lovely and very helpful. The hotel location is good. There's a tram stop right outside the door and it's only a few stops to Beale Street. The distance is walkable too if you're good to walk about 10 to 15 min. Breakfast was very good. Mixture of cooked breakfast and cereals and yoghurts to choose from. The scrambled eggs were good.

Stayed in October 2023

Parking was expensive

Great location

Stayed in October 2023

Breakfast was basic, hot buffet wasn't very warm.

Rooms nice and spacious. Location was excellent, 5 min walk to the river and 10 -15 mins to Beale street. Plenty of places to eat and supermarket across the road.

Stayed in September 2023