1601 West Rio Salado Parkway, Tempe, AZ 85281, United States
#19 of 67 hotels in Tempe
Guests' ChoiceBased on 129 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
6.7
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End of dialog contentReviewed: 14 November 2023
Paula
United StatesThe lighting in the room was awful (trying to save on energy?) There was a small blood stain on our duvet. The staff wasn't very friendly. Took forever to get hot water in shower (the hotel was full, so maybe the problem?)
The location was great for our needs. The hotel was fine for our needs (nothing special), The bed was comfortable and workspace was nice.
Stayed in November 2023
Reviewed: 2 October 2023
Misty
United StatesCustomer service
Better customer service.
Stayed in October 2023
Reviewed: 23 September 2023
Ruth
United StatesThe family was accommodated in a room with enough space and a place to sleep. It was conveniently near the airport, and they provided an airport shuttle.
Stayed in September 2023
Reviewed: 12 September 2023
Anna
United StatesFriendly and helpful staff. Clean facility.
Stayed in August 2023
Reviewed: 17 May 2023
Diana
United StatesThere was a blob of hair in the bathroom sink
Great breakfast, and comfy bed
Stayed in May 2023
Reviewed: 15 May 2023
Jesus
United Statesbreakfast service
The space in the room. location. Front desk
Stayed in May 2023
Reviewed: 15 May 2023
Dalia
United StatesCut fresh fruit
Enjoyed
Stayed in May 2023
Reviewed: 24 April 2023
David
United StatesThe bed was not super comfortable, but I didn't wake up with any unusual aches and pains, just the regular ones. Everything was clean with very little wear and tear, and could not be called luxurious, but not quite run-down either.
The breakfast was amazing. All the usual hotel continental items, and more. My wife was especially impressed with the "oatmeal bar," which had cooked oatmeal, not the packets, and a big rack of toppings. They also had hot items such as scrambled eggs, O'brien potatoes and sausages, which are sometimes missing at other hotels we've stayed in. We had a great view (if you just ignore a large industrial park next door) of the Camelback and other mountains. We were on the fifth floor, FYI. Granted, there were airliners going overhead, and past our window fairly frequently, but my wife loved watching the planes go by and kept trying to get a photo of one. That said, we could barely hear them, if at all, and they did not disturb us in any way. Lastly, the staff were all great, friendly and helpful, even being quite patient with my wife's pickiness. We would stay there again, and recommend it to others.
Stayed in April 2023
Reviewed: 3 April 2023
Leann
United StatesRoom rate was incredibly high. We were going to stay longer but the rate was increasing close to $200 per night. We were already paying almost $200. The hotel is nice but not $400 nice.
Stayed in March 2023
Reviewed: 28 November 2022
Jocelyn
United Statesnothing particular, just a suggestion to add some low fat yogurt as a breakfast option
Comfortable space of the room and beds, friendly front desk staff
Stayed in November 2022
Reviewed: 28 November 2022
Katrina
United StatesN/a
Breakfast was amazing
Stayed in November 2022
Reviewed: 1 November 2022
Joseph
United StatesHad to wait 2 hours for a ride to the hotel on the return flight.
Everything thing was very nice except for trying to get ahold of the hotel.
Stayed in October 2022
Reviewed: 3 September 2022
Matt
United StatesBreakfast.
Very helpful and friendly staff. The complimentary shuttle is great.
Stayed in September 2022
Reviewed: 29 August 2022
Mikala
United StatesThe swimming pool was not open.
Stayed in August 2022
Reviewed: 30 June 2022
Evans
United StatesHad to get towels and extra coffee. Don't think the room was cleaned while we we there. The towels and coffee were not restocked.
Very very clean
Stayed in June 2022
Reviewed: 27 May 2022
Liana
United Statesbathtub wouldn’t drain, hot tub wasn’t hot tubbing.
Staff was very friendly..
Stayed in May 2022
Reviewed: 16 May 2022
Zemansky
United StatesAt least have some breakfast items out earlier on a weekday.
Staff person named "Cookie" was extremely professional and friendly, and also was helpful in setting up the airport shuttle. I stay here every January for the AZ RnR half marathon- it's convenient to downtown Tempe and the freeway and is comfortable and generally quiet.
Stayed in April 2022
Reviewed: 24 January 2022
Tiffany
United StatesThe elevators needed cleaning
The location and room was very nice.
Stayed in January 2022
Reviewed: 4 January 2022
Audrey
United StatesOnly downside was the pull out couch partially blocked the door, had to move it in and out to make it easier. Pain.
Stayed in January 2022
Reviewed: 3 January 2022
Dave
United StatesThe shower didn’t work, but I was very grateful to the front desk who immediately made an adjustment to our rate for the inconvenience. As a result, we will book there again for our next trip, knowing that you are committed to things being right in each room! Very grateful.
The room was very spacious & comfortable.
Stayed in December 2021
Reviewed: 19 December 2021
Lesta
United StatesThe night stay could have been better! Less attitude!
Breakfast was okay. Maybe have some waffles and potatoes next time?
Stayed in December 2021
Reviewed: 12 December 2021
Ahmad
United StatesThe rooms are a lil dated and need an update. The elevators are very slow and the beds are pretty rough to sleep on.
I liked the fast check-in and the morning breakfast and I liked that it was in a quiet area.
Stayed in December 2021
Reviewed: 23 November 2021
Jeffrey
United StatesNoise from flight path
Stayed in November 2021
Reviewed: 6 November 2021
Mark
United StatesThe staff was nice, friendly and accommodating. The rooms are well appointed and it was quiet. They were very close to the airport and had free shuttle.
Stayed in November 2021
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