Breakfast was great. Hot cocoa in the lobby at all times! Clean and comfortable. Pool was great temperature. Staff was fantastic.

Stayed in May 2024

Lack of softer pillow options.

Good breakfast choices, though limited gf options. Nice to have coffee/tea cups available 24/7. Hotel is a bit off the beaten path but quiet, which was a big plus. Bed comfy.

Stayed in May 2024

Hotel staff was awesome and the room was excellent and super clean

Stayed in May 2024

Nothing!

Everything!

Stayed in April 2024

The pool need a little tlc.

We loved our stay. Rooms were clean and comfortable. The hightlight of our stay was Juliana, the hotel everything. She was above and beyond to make our stay perfect. She was at the front desk, bringing towels to the pool, fixing the light in our bathroom, brings hot water to the coffee bar after hours....She is amazing.

Stayed in March 2024

Breakfast was very good!!

Stayed in February 2024

The location is what I love the most since it’s located across shopping malls. The hotel was very clean, comfortable and convenient for my family.

Stayed in February 2024

Enjoyed every aspect.

The space was clean, comfortable, the staff was informed and kind. A nice breakfast buffet as well.

Stayed in February 2024

Nothing

All

Stayed in December 2023

I personally do not like the layout of the rooms. Although the room looks modern and inviting, the location of the bathroom and the sliding entry door to it offer very little privacy. I would prefer and will likely stay in a more traditional hotel room for future stays.

Clean and modern hotel.

Stayed in December 2023

Na

The people were nice and facilities clean.

Stayed in November 2023

It was a great getaway and not far from home.

Stayed in October 2023

This facility was the nicest most clean hotel we stayed in throughout our whole 10 day trip in 3 different states. It also had the best free breakfast we have had in any hotel. I myself am gluten free and there was so many breakfast options it was hard to choose! We loved it here so much we wished it could have been the hotel we stayed in for the whole trip!

Stayed in August 2023

Breakfast was great, good gym, pool was small thou.

Stayed in September 2023

Nothing it was awesome

Breakfast

Stayed in August 2023

Bed was a little too soft for me but comfortable

Did not have breakfast

Stayed in August 2023

Nothing everything was great

Large room and very clean

Stayed in August 2023

This is the 3rd time we've stayed and the only negative is that the shower drain was broken. The front desk looked at it as there was no maintenence on duty. She would not change us to a new room and said just shower anyway even though it was wide open and would not catch the hair or anything else that fell down it. I was a little uncomfortable with that.

We've stayed here several times and it is our first choice for staying the night in Winchester, here's why. The couch is actually 3rd bed, comfortable and large enough for my 15 yr old and has a trundle. So the queen room would sleep a family of 6 no problem. The breakfast is the most decent you'd find at this price level: Coffee is stronger than most, there are plenty of hot options. My kids have fun in the pool after a day of driving. Bathroom layout is nice, with plenty of counter space and larger bottles of toiletries. This location is great; there's a Chick-Fil-A, Texas Roadhouse, Red Robin, Target, Starbucks etc in a shopping center area that the hotel is a part of.

Stayed in August 2023

The toilet seat in the first room was broken. The toilet seat in the second room was loose. Seems like somebody vomited in the second room and it wasn't cleaned up completely, but didn't realize it until this morning due to being so tired last night.

The toilet in the first room was broken and the staff at the front desk gave us another room with no hesitation or problems. She was lovely. The breakfast attendant was lovely as well. Will be staying again!

Stayed in August 2023

I was told there were sheets and blanket for the trundle bed located in the closet area. Once we were slowed down to the point of making the beds we realized there was only a small blanket and a terrible flat pillow in the closet. It was really late and I didn’t want to bother the staff downstairs. We just made it work with other blankets. My other issue is why can’t we put real locks on bathroom doors. The door didn’t even close with a latch. I like to feel secure when I’m in a clear door shower and a door that actually looks. Also the tv was not positioned so that it could be seen from both beds.

I liked the trundle under the bed of the sofas. I also liked the Shape of the bathroom l

Stayed in August 2023

We were happy and saw not need for improvement.

comfortable and convenient.

Stayed in August 2023

Location

Stayed in July 2023

This hotel was in a very convenient location with food nearby. The rooms were clean and very quiet. The beds were comfortable. Would stay here again.

Stayed in July 2023

Nothing

Everything. The hotel is beautiful!

Stayed in July 2023