2875 Zeppelin Road, Colorado Springs, CO 80916, United States
#29 of 96 hotels in Colorado Springs
Guests' ChoiceBased on 169 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
8.9
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 29 May 2024
Luis
United Statesna
everything
Stayed in May 2024
Reviewed: 28 May 2024
Groebner
United StatesEverything was superb! Breakfast was above and beyond expectations. The staff was friendly and helpful. The room was clean and had everything we needed.
Stayed in May 2024
Reviewed: 21 May 2024
C
United StatesBed mattress
Everything but bed mattress
Stayed in May 2024
Reviewed: 7 May 2024
Jerome
United StatesNew treadmills in the gym. Really good breakfast, better then average for hotel
Stayed in May 2024
Reviewed: 6 May 2024
Lodia
United StatesN/A
The check in staff and morning breakfast staff were great!
Stayed in May 2024
Reviewed: 22 April 2024
Darryn
United StatesNothing. All was good.
The Breakfast was outstanding and the time availability for breakfast was spot on. I also liked how friendly the staff was, alway polite and always ensured that customer service was priority number 1.
Stayed in April 2024
Reviewed: 20 April 2024
Mattie
United StatesThe breakfast choices and cleanliness were excellent.
Stayed in April 2024
Reviewed: 15 April 2024
Briana
United StatesThe price was great for the room we got. The breakfast was better than expected. Beatriz made the best food and was so engaging and great with guests absolutely love her and the food.
Stayed in April 2024
Reviewed: 10 April 2024
April
United StatesI didn’t like that when we ask for a blanket for the pull out bed we couldn’t get one. Stating that there was one in the room but there wasn’t we looked everywhere for it and it wasn’t there. So we had to go buy a blanket for the kids to use the bed. But other in than we enjoyed the stay.
I liked the fact it had a kitchen in the room and it was roomer for 4 people. I like it was closed to everything we wanted to see plus it was close to family. I was quit. We didn’t hear anyone coming or going that was a plus.
Stayed in March 2024
Reviewed: 24 March 2024
Monica
United StatesThe pool was WAYYYY to cold!!
The location and rooms were nice
Stayed in March 2024
Reviewed: 24 March 2024
Saskia
United StatesNo complaints here...
Customer Service
Stayed in March 2024
Reviewed: 24 March 2024
Hutchison
United StatesPool was ice cold.
Room was great
Stayed in March 2024
Reviewed: 20 March 2024
Rhiannon
United StatesI was charged twice for my stay and they still havwnt emailed me back or some anything about it. So now I have to travel back to get ahold of someone for my $300 charged twice!
It was beautiful, cozy, comfortable and relaxing. They're family friendly, with a great indoor pool. They're breakfast has mang options and it's fresh cooked, serve yourself buffet style. Place was clean. There are also little fire pits, a nice bar, and grill area and plenty of parking.
Stayed in March 2024
Reviewed: 11 March 2024
Omar
United StatesIt was a good stay but I did need to get maintenance to fix the toilet when we got there.
Big rooms great prices friendly staff the breakfast was amazing and my kids loved the pool.
Stayed in March 2024
Reviewed: 10 March 2024
Davery
United StatesThe shower was flooding and when I removed the drainage cover there was hair clogging the drain. Other than that everything else was 10/10 service.
I love the friendly atmosphere. Very loving welcoming from staff. It was peaceful and pleasant to be there.
Stayed in March 2024
Reviewed: 9 March 2024
Christopher
United StatesI liked everything
It was very nice overall the coffee was delicious!
Stayed in March 2024
Reviewed: 4 March 2024
Gallegos
United StatesNothing
All was amazing and I loved my stay with my family
Stayed in March 2024
Reviewed: 12 February 2024
Karren
United States..
It was close to my sons house
Stayed in February 2024
Reviewed: 11 February 2024
Sarah
United StatesI chose the Hyatt House Colorado Springs so that I would be near the airport for a morning flight, and because they advertise free airport shuttle service. Had I known there would be no shuttle service I would have made a reservation elsewhere. Because there is no shuttle on Saturday or Sunday, I incurred another expense with a Lyft ride to the airport.
It’s new and well designed. The staff was very friendly and efficient. They apologized to me for the lack of promised airport shuttle service. Due to a snowstorm, I had no choice but to stay and arrange transportation to the airport.
Stayed in February 2024
Reviewed: 27 January 2024
Anh
United StatesBest place to stay nearby Airport.
Stayed in January 2024
Reviewed: 16 January 2024
Shannon
United StatesQuality of the breakfast items was very subpar. I left the hotel to get breakfast after trying several items that were offered.
Location was convenient and staff was great!
Stayed in January 2024
Reviewed: 10 January 2024
Carla
United StatesMaybe, an earlier Check in and later check out. Like 12pm.
I picked the hotel because of its close location to the airport as I usually have early flights. The breakfast has a good variety so you will be able to find something as a non-meat eater. For example, Oatmeal, fruit, potatoes and baked goods. They also have gluten-free baked goods. My experience has been fine. Everyone is friendly, accommodating and helpful.
Stayed in January 2024
Reviewed: 9 January 2024
Camilla
United StatesThe sidewalks were not cleared of snow..was a bit slippery..not a very safe situation
Room was quiet..bed comfy..plenty of space for a short stay
Stayed in January 2024
Reviewed: 4 January 2024
Stephen
United StatesNa
Large beautiful room
Stayed in January 2024
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