9923 Ingram Road, San Antonio, TX 78245, United States
#11 of 320 hotels in San Antonio
Guests' ChoiceBased on 199 hotel reviews
9.1Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
9.3
Staff
9.2
Value for money
9.2
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End of dialog contentReviewed: 14 April 2024
Philippe
Franceeasy to find, good location, recent building, appartement well furnished, all appliances in good working conditions. nice closed yard, helpful personnel.
Stayed in April 2024
Reviewed: 31 March 2024
Isaiah
United StatesNot sure if it housekeeping missed it, but there was plastic bags over the smoke detectors. Usually indicates that a smoker was in the room trying to hide their smell. Also, the fridge was not working properly, smelled terrible and did not keep cold, there was also scrapes along the wall below living room tv. Photos are from living room and bedroom.
Privacy, modern style and setting, large room. Great price and close enough to everything, but far enough for peace and quiet.
Stayed in March 2024
Reviewed: 28 March 2024
Lamechia
United StatesNothing I didn’t like, everything ran smoothly
I loved the property made you feel at home it was exactly what I expected, I was even surprised they had dishes in the kitchen to use, that was my concern because who brings pots and pans on vacation so I was amazed to actually see that
Stayed in March 2024
Reviewed: 24 March 2024
Amber
United StatesVery thin walls!! You could hear everything!! Heard lots of running above us most of the night. Lots of road noise.
Loved the courtyard, outdoor seating, and grilling capabilities. Location was good.
Stayed in March 2024
Reviewed: 22 March 2024
Bahman
United Statesalmost brand new building, Very clean and spacious ! price is really affordable and the building is secure
Stayed in March 2024
Reviewed: 22 March 2024
Grillasca
United StatesNo breakfast
Very convenient
Stayed in March 2024
Reviewed: 19 March 2024
Dena
United StatesApt was a long walk from elevator
Friendly staff
Stayed in March 2024
Reviewed: 18 March 2024
Ashley
United StatesThe space the kitchen
The room layout
Stayed in March 2024
Reviewed: 11 March 2024
Nicol
United StatesHave a few more towels and toilet paper in the room.
Location, food places close by, plus having target and walmart as well. Also liked having a police officer and security around.
Stayed in March 2024
Reviewed: 10 March 2024
Connie
United StatesDoes not have a pool
Large comfortable rooms. Staff was very friendly
Stayed in February 2024
Reviewed: 8 March 2024
Jackie
United StatesOffice closes no overnight counter
It's more like a small apartment & they have quiet time!
Stayed in March 2024
Reviewed: 7 March 2024
Brooke
United StatesI love that there were full amenities. The kitchen was so helpful saving money on food. Everything was so clean and comfortable. The staff was so happy and friendly. Great service. Mary was exceptionally kind upon checkout. We were so happy with our stay. From now on I will seek out StayAPT everytime I need accommodations
Stayed in March 2024
Reviewed: 7 March 2024
Abana
United StatesI truly enjoyed the cleanliness and the staff's friendly nature. The room was spacious and inviting. The view and breeze was amazing.
Stayed in March 2024
Reviewed: 5 March 2024
Carballo
United StatesI would like to see cleaning more often, full cleaning only on 7 day, upon request make sure you do it well in advance. For is that was the only thing that we would have like fire frequent room cleaning during our stay.
Everything was was fenomenal, just as described
Stayed in March 2024
Reviewed: 4 March 2024
Villarreal
United StatesEverything was excellent, a clean room, comfortable
Stayed in March 2024
Reviewed: 10 February 2024
Ngoc
United StatesThere is traffic noise outside in the early morning
Breakfast? I didn’t know if there was an available breakfast. But the staff is excellent, they are very friendly and thoughtful.
Stayed in February 2024
Reviewed: 6 February 2024
Julina
United StatesThe beds could have been more comfortable and the floor/ carpet could have been cleaner. I wish a broom was on hand in the units because the floors are vinyl and tend to attract dust. The couches looked worn down and the sofa mattress was uncomfortable.
The rooms are very spacious the parking is convenient and The laundry facilities were clean . The AC unit was out in our room, so I told Crystal at the front desk. She came up to verify the issue and kindly switched our room and gave us time to move all of our belongings. The new room was perfect and we were very comfortable and grateful for her kindness.
Stayed in February 2024
Reviewed: 7 January 2024
Okan
United States"Great hotel! Excellent service, clean rooms, and convenient location. Highly recommended."
Stayed in January 2024
Reviewed: 3 January 2024
Syed
United StatesSofa bed, bathroom sink, shower was too slow, and traffic noise
The sof bed was really uncomfortable also the sink was not working loud traffic noise
Stayed in January 2024
Reviewed: 29 December 2023
Timothy
United StatesIt was really not an issue for me, but I do prefer carpeted floors. These were laminate.
The spaciousness of the suites was fantastic. The staff was friendly and accommodating. Everything was super clean. The disability accommodations were perfect. And on top of all that, the housekeeping ladies were hot!
Stayed in December 2023
Reviewed: 14 December 2023
Jennifer
United StatesNo breakfast
Stayed in December 2023
Reviewed: 26 November 2023
Rita
United StatesNothing bad
Enough room That we had a bottom floor
Stayed in November 2023
Reviewed: 13 November 2023
Ch
BelgiumThere was construction going on, despite the construction, it was generally very quiet and comfort stay.
The vibe and very clean rooms.
Stayed in November 2023
Reviewed: 19 October 2023
Linda
United StatesThe shade to the window didn't completely cover the window.
JoJo went above and beyond. He was extremely friendly and helpful. He answered all my questions and even made a special trip to my room to bring us more toilet paper AFTER HOURS.
Stayed in October 2023
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