I fell on the property due to black ice. While the property was generally salted to prevent that from happening, there was lack of salt in a common walk way leading from a side stairwell exit toward a partially covered parking area. The sidewalk from the stairs to the asphalt was iced over but my first or 2nd step onto the asphalt is where I fell. I slipped hard, hitting my head, hurting my neck and upper back. I reported the incident but would only like for the hotel to work harder in preventing these incidents. I laid on the ground several seconds as I tried to gather myself. I’m happy to have not suffered worse. My phone was also damaged slightly with a crack in the plastic covering and the actual screen suffering a defective pixel that now appears green at all time.

Stayed in January 2024

Didn’t like having to pay for parking

Comfort; convenience to subway

Stayed in October 2023

Shower was not very hot but that's all I can fault.

Beautiful large clean room with excellent facilities. Honestly was a shame I was only here overnight! Staff really friendly and helpful. Bed really comfortable and very quiet room with blackout blinds.

Stayed in September 2023

Beds were hard as rocks

Location inclusive breakfast dog friendly indoor pool gym.

Stayed in August 2023

The walls were very thin, so it was a bit noisy. We could hear the guest next door snoring, and the room above us had a heavy walker who was up at 4 every morning clomping around. The doors to other rooms were also noisy every time someone let them close. Also, the water pressure was pretty weak so taking a shower was a 30 minute endeavor!

Location was perfect with a five min walk to the train and easy car access. The breakfast buffet was great every morning with perfectly cooked bacon. A bit more variety or more fresh fruit would’ve made it perfect.

Stayed in July 2023

My only complaint was that the upstairs neighbor woke up and tramped around the room early and I lost sleep. One thing I noticed in Spain and France is that they have very solid floors in hotels, and you don't hear your neighbors. They advertise soundproof rooms. I will look for that in the future or request the top floor.

The staff was super helpful and friendly, the shuttle driver was great, the location very convenient, and the room was very nice.

Stayed in May 2023

well appointed. accessible near T line and bus shuttle to airport

Stayed in June 2023

didn’t get room cleaned due to number of days when website said the opposite

bar

Stayed in March 2023

Not applicable The staff were extremely helpful & friendly. The included breakfast was surprisingly good.

Stayed in October 2022

na

location

Stayed in October 2022

since it’s new, it took three hours for them to find non feather pillows

it’s a newer property so everything is still fairly well put together.

Stayed in September 2022

hot water in the "kitchen" sink was almost non-existent and it seemed to take far too long for hot water to be available in the shower or the bathroom sink. PLUS the shower floor was slippery when wet and the least amount of soap was on it AND the sliding glass door in that particular room would not stay closed!!

Location and price was terrific! The shuttle pickup from the airport was excellent! The overall value for this accommodation was reasonable. I would use it again if ever in the Boston area.

Stayed in September 2022

Too much plastic used for breakfast. Breakfast quality was only ok-ish, could have been better.

Modern, big room, very clean and comfortable. Had a small kitchenette which surprised us. Free shuttle to the airport. Good WiFi. Breakfast incl. fruit and hot options included in room rate. Coffee available all day. Friendly staff. Approx. 5-10 minutes walk to the metro stop into downtown Boston. Very convenient for our short stay in Boston.

Stayed in October 2022

Could be a touch more affordable.

Nice modern building, everything worked and is to a decent standard. The beach and train station are a short walk away. Parking on-site is convenient.

Stayed in August 2022

No changing rooms in the pool area

Rooms were very well equipped

Stayed in October 2022

Parking fees are disappointing.

Comfortable suites with all needed to cook light meals. Staff helpful and friendly. Close to Revere beach, but disapointed that you had to pay for parking.

Stayed in August 2022

breakfast was not great selection poor tables and breakfast area not great or clean had to wait for coffee

decor

Stayed in September 2022

Staff was too busy and could not find employees, No attention to needs of customers

Real Nice corner room

Stayed in August 2022

Pillows on the bed were flat, even after fluffing and doubling them up.

Breakfast was excellent, especially the variety offered. I loved the egg, cheese and bacon bagels. I liked the sun screen and blackout screen options in the room, and the full dispensers of soap, shampoo and conditioner mounted in the shower. The always property appeared clean—inside and outside. The BLUE LINE train and a Target store are both within walking distance.

Stayed in September 2022

Nothing that I can think of right now.

Breakfast was good. Like the location near the airport and the shuttle from/to the airport.

Stayed in September 2022

Logan shuttle didn't operate when we needed it

Spacious, clean and comfortable room

Stayed in August 2022

paid parking

Spacious, new suites with all the needed kitchen supplies. Easy free airport shuttle. Helpful and friendly staff. Beach and bars/restaurants within walking distance.

Stayed in August 2022

some staff were not accommodating

quick check in, clean facilities

Stayed in July 2022

Beautiful room

Stayed in July 2022