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  5. Reviews of Kimpton Hotel Fontenot, an IHG Hotel

Reviews of Kimpton Hotel Fontenot, an IHG Hotel 4 stars

501 Tchoupitoulas at Poydras, Downtown New Orleans, New Orleans, LA 70130, United States

#26 of 168 hotels in New Orleans

Guests' Choice

Review score

Based on 191 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    I had an exceptional experience staying here.
    • Leisure trip
    • Group
    • Essential Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    That I had to check out.

    The staff in all aspects were so friendly and hospitable.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Amazing. This hotel is such a gem.
    • Leisure trip
    • Couple
    • Historic King Room
    • Stayed 2 nights

    The ice machine was in a different tower, which was wildly inconvenient. Staff did bring us ice, so that was great. And there was no iron or ironing board, which never happens in a room, but again the staff brought it to us. So no complaints.

    The decor and ambiance of the hotel was amazing. Our room was immaculate. The staff were friendly and always helpful, answering questions and providing recommendations for attractions, restaurants etc. We will absolutely stay here again. We plan to come back each year for our anniversary.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Excellent customer service, very friendly and attentive.
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Cost of valet parking was very high

    There was lots of choice at breakfast and staff very friendly and welcoming. The beds were very comfortable and the Peacock bar really classy and lovely.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    10
    Great stay
    • Leisure trip
    • Solo traveller
    • Essential Room
    • Stayed 2 nights
    • Submitted via mobile

    No place to sit other than the bed

    Comfortable bed, spacious, clean, quiet.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    My daughter and I stayed here after returning from our cruise and it was the perfect way to end our mother daughter trip
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect. Beautiful Hotel! Staff were so friendly, helpful and welcoming.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    10
    Everything was above & beyond!!
    • Business trip
    • Couple
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not a bad thing to say, everything was wonderful!

    Location, location, location

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Returning next year for the 3rd time
    • Leisure trip
    • People with friends
    • Essential Room
    • Stayed 4 nights
    • Submitted via mobile

    Not applicable

    Here for Mardi Gras -The location is fantastic and the vibe of the hotel is hip. The peacock room is a great spot for a drink or a bite.

    Stayed in February 2024

  • Reviewed: 29 March 2024

    10
    I’ve stayed here multiple times and it’s a reason I return! I enjoy the ambiance and location of the hotel.
    • Leisure trip
    • Solo traveller
    • Interior King Room
    • Stayed 2 nights
    • Submitted via mobile

    I have no complaints

    Allowed early check in/ late check out Clean! Staff was friendly and knowledgeable Entertainment on the property! Dining/ cocktails/coffee

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Business trip
    • Group
    • Essential Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    No gym!!

    Fantastic stay and hotel.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    The coffee bar was top notch and we enjoyed it both mornings. Staff at the coffee shop were so welcoming, the two gentle
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Comfortable beds, strong water pressure, great amenities like the Peacock Room

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    I would 100% stay here again m
    • Business trip
    • Solo traveller
    • Essential Room
    • Stayed 5 nights
    • Submitted via mobile

    The bar, while pretty, has some kinks to work out with service, cocktail making, etc.

    The staff is amazing! Ray stole my heart. The room was large and the bed comfortable. The coffee, all day water, and happy hour were all nice touches.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 5 nights
    • Submitted via mobile

    Hotel was beautiful, we checked in at 1am and were so lovely. Sent housekeeping up to make an additional bed for us. Nothing was a problem. Room was so spacious, beds and linen were so comfy. Would stay again and again

    Stayed in February 2024

  • Reviewed: 14 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 2 nights

    Very nice hotel! Staff was amazing and so friendly and helpful! The restaurants inside are very nice and Instagram worthy and the food is so good!!

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    Eca
    • Leisure trip
    • Couple
    • Premium King Room with River View
    • Stayed 6 nights

    The hotel was so cute and trendy. The bed was incredibly comfortable and most importantly LOVED THE STAFF & restaurant/cafe attached. The food was bomb. Important to not it's conveniently next to so many great restaurants and historical sites as well as so many forms of transport

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Really fun & warm hotel with a touch of luxury
    • Business trip
    • Couple
    • Essential King Room
    • Stayed 3 nights
    • Submitted via mobile

    Location very good, great staff, restaurant/club was super fun with great staff. Appreciate yoga mat in room

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Enjoyable stay at Kimpton Fontenot
    • Leisure trip
    • Group
    • Essential Queen Room with Two Queen Beds
    • Stayed 2 nights

    The staff were not all that friendly and could smile a little more.

    Beautiful hotel! Modern, chic, quirky, clean, comfortable, roomy. Location was good too...not too close to everything so it was nice and quite, but close enough to walk to most attractions. Restaurant and bar areas were also lovely.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    8.0
    Great stay, great front of house & restaurant teams. Would stay again
    • Leisure trip
    • Group
    • Essential Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Rooms were small, not enough seating

    Perfect location. Beautiful hotel. Very welcoming & warm. Felt like home away from home.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium King Room with City View
    • Stayed 10 nights
    • Submitted via mobile

    Nothing.

    Location and staff.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    Very nice hotel
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 2 nights
    • Submitted via mobile

    Thermostat in the room was difficult to manage and no make up mirror.

    Service was great. Everyone on staff from valets to front desk were friendly and helpful.The location was convenient. Wish there had been a make up mirror in the bathroom because the lighting and mirror were not good.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Great stay and would definitely stay again when we go back to New Orleans
    • Leisure trip
    • Couple
    • Essential Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was not onsite and was a bit sketchy. We did self park but valet would have parked at the same location.

    I liked the hotel, our room was great. Very nice. I liked the social hour. It’s a great perk for staying at Kimpton. The location was also pretty close to everything we wanted to do. And the staff were friendly and attentive. They were able to apply the stay to my Honors membership even though I did not book directly with them

    Stayed in October 2023

  • Reviewed: 6 October 2023

    10
    Amazing stay, we will be back
    • Leisure trip
    • Couple
    • Essential Room
    • Stayed 3 nights

    amazing location, very safe and hotel is super new and stylish. Couple places in the hotel to have breakfast, lunch, drinks and dinner. Free coffee and tea for guests till noon, delicious food options. Spacious room with new interior, great sound insulation too so we felt like only people in the hotel.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    As a family, this hotel was perfectly located for walking to the Shops on Canal & French Quarter.
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night

    N/A

    We loved the vibe of the hotel upon entering and, although we didn't take advantage of the wine happy hour, or the on-site restaurants, it was great knowing that they were available to us.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Essential King Room
    • Stayed 1 night
    • Submitted via mobile

    The ambience was absolutely amazing. It was Instagram ready. The place was clean and modern.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    10
    Perfect 2 day getaway
    • Leisure trip
    • Solo traveller
    • Essential Room
    • Stayed 2 nights

    Everything was great. Both restaurants are amazing, and my room was perfect .

    Stayed in September 2023

Showing 1 – 25

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