501 Tchoupitoulas at Poydras, Downtown New Orleans, New Orleans, LA 70130, United States
#26 of 168 hotels in New Orleans
Guests' ChoiceBased on 191 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Chad
United StatesThat I had to check out.
The staff in all aspects were so friendly and hospitable.
Stayed in May 2024
Reviewed: 29 April 2024
Latrina
United StatesThe ice machine was in a different tower, which was wildly inconvenient. Staff did bring us ice, so that was great. And there was no iron or ironing board, which never happens in a room, but again the staff brought it to us. So no complaints.
The decor and ambiance of the hotel was amazing. Our room was immaculate. The staff were friendly and always helpful, answering questions and providing recommendations for attractions, restaurants etc. We will absolutely stay here again. We plan to come back each year for our anniversary.
Stayed in April 2024
Reviewed: 27 April 2024
Hilary
United KingdomCost of valet parking was very high
There was lots of choice at breakfast and staff very friendly and welcoming. The beds were very comfortable and the Peacock bar really classy and lovely.
Stayed in March 2024
Reviewed: 23 April 2024
Elin
United StatesNo place to sit other than the bed
Comfortable bed, spacious, clean, quiet.
Stayed in April 2024
Reviewed: 18 April 2024
Robin
United StatesThe location was perfect. Beautiful Hotel! Staff were so friendly, helpful and welcoming.
Stayed in March 2024
Reviewed: 13 April 2024
Diana
United StatesNot a bad thing to say, everything was wonderful!
Location, location, location
Stayed in March 2024
Reviewed: 30 March 2024
Robin
United StatesNot applicable
Here for Mardi Gras -The location is fantastic and the vibe of the hotel is hip. The peacock room is a great spot for a drink or a bite.
Stayed in February 2024
Reviewed: 29 March 2024
Shannon
United StatesI have no complaints
Allowed early check in/ late check out Clean! Staff was friendly and knowledgeable Entertainment on the property! Dining/ cocktails/coffee
Stayed in March 2024
Reviewed: 20 March 2024
Nicholas
United KingdomNo gym!!
Fantastic stay and hotel.
Stayed in March 2024
Reviewed: 18 March 2024
Shawn
United StatesN/A
Comfortable beds, strong water pressure, great amenities like the Peacock Room
Stayed in March 2024
Reviewed: 15 March 2024
Moira
United StatesThe bar, while pretty, has some kinks to work out with service, cocktail making, etc.
The staff is amazing! Ray stole my heart. The room was large and the bed comfortable. The coffee, all day water, and happy hour were all nice touches.
Stayed in February 2024
Reviewed: 1 March 2024
Kelly
AustraliaHotel was beautiful, we checked in at 1am and were so lovely. Sent housekeeping up to make an additional bed for us. Nothing was a problem. Room was so spacious, beds and linen were so comfy. Would stay again and again
Stayed in February 2024
Reviewed: 14 December 2023
Jennifer
United StatesVery nice hotel! Staff was amazing and so friendly and helpful! The restaurants inside are very nice and Instagram worthy and the food is so good!!
Stayed in December 2023
Reviewed: 29 November 2023
Aisha
United StatesThe hotel was so cute and trendy. The bed was incredibly comfortable and most importantly LOVED THE STAFF & restaurant/cafe attached. The food was bomb. Important to not it's conveniently next to so many great restaurants and historical sites as well as so many forms of transport
Stayed in November 2023
Reviewed: 23 November 2023
Hilary
United StatesLocation very good, great staff, restaurant/club was super fun with great staff. Appreciate yoga mat in room
Stayed in November 2023
Reviewed: 16 November 2023
Cathy
AustraliaThe staff were not all that friendly and could smile a little more.
Beautiful hotel! Modern, chic, quirky, clean, comfortable, roomy. Location was good too...not too close to everything so it was nice and quite, but close enough to walk to most attractions. Restaurant and bar areas were also lovely.
Stayed in October 2023
Reviewed: 13 November 2023
Deborah
United StatesRooms were small, not enough seating
Perfect location. Beautiful hotel. Very welcoming & warm. Felt like home away from home.
Stayed in October 2023
Reviewed: 28 October 2023
James
United StatesNothing.
Location and staff.
Stayed in October 2023
Reviewed: 21 October 2023
Culpepper
United StatesThermostat in the room was difficult to manage and no make up mirror.
Service was great. Everyone on staff from valets to front desk were friendly and helpful.The location was convenient. Wish there had been a make up mirror in the bathroom because the lighting and mirror were not good.
Stayed in October 2023
Reviewed: 8 October 2023
Linh
United StatesParking was not onsite and was a bit sketchy. We did self park but valet would have parked at the same location.
I liked the hotel, our room was great. Very nice. I liked the social hour. It’s a great perk for staying at Kimpton. The location was also pretty close to everything we wanted to do. And the staff were friendly and attentive. They were able to apply the stay to my Honors membership even though I did not book directly with them
Stayed in October 2023
Reviewed: 6 October 2023
Anna
United Statesamazing location, very safe and hotel is super new and stylish. Couple places in the hotel to have breakfast, lunch, drinks and dinner. Free coffee and tea for guests till noon, delicious food options. Spacious room with new interior, great sound insulation too so we felt like only people in the hotel.
Stayed in September 2023
Reviewed: 25 September 2023
Mcknight
United StatesN/A
We loved the vibe of the hotel upon entering and, although we didn't take advantage of the wine happy hour, or the on-site restaurants, it was great knowing that they were available to us.
Stayed in September 2023
Reviewed: 25 September 2023
Shayeea
United StatesThe ambience was absolutely amazing. It was Instagram ready. The place was clean and modern.
Stayed in September 2023
Reviewed: 20 September 2023
Tasha
United StatesEverything was great. Both restaurants are amazing, and my room was perfect .
Stayed in September 2023
Porto, Portugal
Saint-Gervais-les-Bains, France
Kootwijk, Netherlands
Kovachevitsa, Bulgaria
Síkinos, Greece
Le Mesnil-Amelot, France
Young, Australia
Haifa, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content