4397 Sayles Boulevard, Abilene, TX 79605, United States
#37 of 39 hotels in Abilene
Guests' ChoiceBased on 920 hotel reviews
5.6Cleanliness
6.3
Comfort
6.5
Location
7.3
Facilities
6.2
Staff
7.1
Value for money
6.6
Free WiFi
6.5
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End of dialog contentReviewed: 8 May 2024
Stacy
United StatesBreakfast options extremely limited. No towels in the room
The value
Stayed in May 2024
Reviewed: 1 May 2024
Julia
United StatesRoom smelled of smoke, elevator was dirty.
The price
Stayed in May 2024
Reviewed: 29 April 2024
Ramie
United StatesThe room smelled like vomit, and the carpet was so disgusting that I had to keep my shoes on the whole time. It was sticky and not vacuumed. Bathroom counter and walls surrounding was dirty and splattered with what looked like blood. Freezer had 2 inch thick ice in it.
Bed was comfortable. Nice size TV.
Stayed in April 2024
Reviewed: 15 April 2024
Tim
GermanyUnfriendly staff, both at check-in in the evening and in the morning at check-out. Thin walls, noisy.
Room was clean and large.
Stayed in March 2024
Reviewed: 15 April 2024
Mrs
United StatesWhen I showed up to the hotel to check in I asked about the pool if it was open and they said no. So I asked will it be ready for Saturday they said yes but when I went to check it out the pool was dirty. And today we were checking out and no one was at the desk. I always wait to give them the key card just in case. But we were waiting there for a bit along other guests.
The price was ok. There was breakfast. And the room was clean and rr was stocked.
Stayed in April 2024
Reviewed: 23 March 2024
Mcfarland
United StatesThe guests
The room
Stayed in February 2024
Reviewed: 17 March 2024
Henry
United StatesDidn’t service the room on my 3 night stay
Location, cost
Stayed in March 2024
Reviewed: 21 February 2024
Tcolbert
United StatesI don't have any complaints. Just that the police stayed outside alot the last few nights.
I was very Comfy. It was quiet all day.
Stayed in February 2024
Reviewed: 12 February 2024
Hood
United StatesBroken bedside light. Light in bathroom flickered, didn’t stay on. Outward bedware was ripped and seemed to have been around awhile. Carpet was worn and had no padding. Outdated furniture. We had our pet, so we searched PET FRIENDLY hotels. When we arrived, they charged an additional $20. No ice machine on our floor
Location was great for us. Staff was helpful as we had a late arrival. We were there for less than 12 hours so we got what we paid for. They offered continental breakfast however we did not partake as we left very early the next morning.
Stayed in February 2024
Reviewed: 28 January 2024
Katie
United StatesCustomer service was rude, lazy and was very obvious that Patsy did not enjoy her front desk job. She pointed out clearly that room service items, ie , towel retrieval/delivery was NOT on her job checklist.
Pet friendly; however friendly the business is Patsy was not trying to honor the ESA papers to get Odin a nice relaxed two night stay. Instead was hounding the guest for a pet rent deposit and fee. Which is strange because the man who checked the two guests, Odin and Mr Denbow did not hesitate to accept them so y was our ESA dog a problem? He’s well mannered , bathed and lives sleep and people!!!-oh and very housebroken!
Stayed in January 2024
Reviewed: 5 January 2024
Erica
United StatesCarpet and decor are very dated. First thing you notice upon entering is the smell. Not necessarily a bad smell but like a strong smell of cleaning products trying to mask a bad smell. Room also did not smell fresh. We needed to open a window. Room overall was clean. In the bathroom the paint is peeling.
Location was good and staff were friendly/helpful.
Stayed in January 2024
Reviewed: 1 December 2023
Shea
United StatesThe volume on the remote didn't work and there was a little trash behind the bathroom door. The bathroom know was also broken.
I didn't eat breakfast. The location is great.
Stayed in November 2023
Reviewed: 30 November 2023
Thomas
United KingdomNo breakfast served on second day. Only coffee and some fruit available. No clothes iron or ironing board in room. The shower water was not very hot.
Convenient location and quiet area.
Stayed in November 2023
Reviewed: 17 November 2023
April
United Statescan't say too much wasnt there long enough
was a nice stop for one night need sleep
Stayed in November 2023
Reviewed: 9 November 2023
Terrence
United StatesCustomer service. Front desk was sarcastic. Had a bad attitude. Did not give clear instructions. Wanted to argue. Be professional and give clear instructions. The customer should not have to use deescalation techniques with the face of the business.
Facility. Rooms.
Stayed in November 2023
Reviewed: 5 November 2023
Pederson
United StatesNo towels in room, cleaning crew in room at check in. No one at fro t desk when it came time for.me.to check out
Clean and quiet
Stayed in November 2023
Reviewed: 1 October 2023
Linda
United StatesCheck in was really bad. Had to stand up front waiting for about 30 minutes waiting on someone to get there
Room was OK
Stayed in September 2023
Reviewed: 29 September 2023
Jorge
United StatesOlder and needs mantenimiento, the A/C in my room was liking, the carpet was wet .
The place was close to mall and restaurants.
Stayed in September 2023
Reviewed: 25 September 2023
Clarence
United Statesrooms and building was very out dated
Breakfest was very disappointing but coffee was very good
Stayed in September 2023
Reviewed: 2 August 2023
Andrea
United StatesNeed more Handicap baths
Very cold AC
Stayed in August 2023
Reviewed: 25 July 2023
Brianna
United StatesThere was no breakfast, like promised and it was dirty. There were bugs in our room and a nasty couch.
The staff was very nice.
Stayed in July 2023
Reviewed: 22 July 2023
Jenni1177
United StatesThe towels and sheets had stains. The bed skirt of the beds had hair and lent on them. The pool had foggy water and a condom wrapper in it. The complimentary breakfast only consisted of cereal, waffles and oatmeal.
Go distance to the mall and hospitals.
Stayed in July 2023
Reviewed: 21 July 2023
Mcmillien
United StatesThe only thing I didn’t like was that there were no towels in my room
It was clean and comfortable
Stayed in July 2023
Reviewed: 19 July 2023
Jenni1177
United StatesN/A
Promptness of service
Stayed in June 2023
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