440 Neal Street, Cookeville, TN 38501, United States
#16 of 27 hotels in Cookeville
Guests' ChoiceBased on 488 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.0
Facilities
7.8
Staff
8.6
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 4 May 2024
Marcella
ItalyRoom cleaning every day
Stayed in May 2024
Reviewed: 16 April 2024
Becky
United StatesVery clean and had been recently freshened up. It was quiet.
Stayed in April 2024
Reviewed: 15 April 2024
Parnell
United StatesThe lavatory had no water pressure, and the shower could have had more water pressure.
Updated amenities
Stayed in April 2024
Reviewed: 13 February 2024
Mark
United StatesThat there are still so many rough areas from the recent construction that have not been filled in, leaving edges of crumbling dirt WHICH CAUSED MY WIFE TO FALL AND HURT HERSELF.
It is conveniently near where we were going in Gainesboro.
Stayed in December 2023
Reviewed: 28 January 2024
Sofiia
United StatesNeed to clean rooms better
Location, price, breakfast included
Stayed in January 2024
Reviewed: 20 January 2024
Teena
United StatesWhen we arrived in our room there was no remote for the TV , I called the desk and they brought one to the room. Then I discovered we had no wash cloths, I called but after 20-30 minutes I walked around the building to the office to get wash cloths and an extra blanket because the heat wasn't turned on when we arrived and we had to turn it on and wait for it to get the room warm. (it didn't take too long) We were there because my husband was starting Chemotherapy the next day and there was 6 inches of snow predicted and we live 45 minutes from the hospital (in normal weather conditions)
Stayed in January 2024
Reviewed: 17 January 2024
Rodney
United StatesThe friendly staff and maids were the greatest service was great!!!!! Would recommend to anyone in the area great place and prices!!!!
Stayed in January 2024
Reviewed: 14 January 2024
Sara
United StatesBasic room great Breakfast was great
Stayed in January 2024
Reviewed: 9 January 2024
Sandy
United StatesBreakfast wasn’t great. No individual creamer so concerned about sanitation Basically bag breakfast other than make your own waffles but ok for price we paid
Surprisingly updated. Staff was very nice and helpful. Just what we needed for an overnight stay
Stayed in January 2024
Reviewed: 20 December 2023
Jason
United StatesStaying on back side.
Accessibility
Stayed in November 2023
Reviewed: 5 December 2023
Jessie
United StatesThe breakfast was more like a snack. But the coffee was excellent.
Very clean
Stayed in December 2023
Reviewed: 3 December 2023
Arthur
United StatesRoom check in took quite a bit of time--seemed like it should have been quicker since booked in advance. Route getting from freeway to hotel was surprisingly long and circuitous--especially since route back to freeway on departure was very direct.
Breakfast was minimal, but wasn't paying a lot for the stay. Economy and midpoint location en route to destination were the major factors. Everything about the hotel itself met expectations
Stayed in November 2023
Reviewed: 7 October 2023
Adam
United StatesMore/bigger pillows.
Location, updated rooms.
Stayed in October 2023
Reviewed: 6 October 2023
Rodriguez
United StatesNot long enough to make an assessment
Didn't eat at the hotel
Stayed in September 2023
Reviewed: 28 September 2023
James
United StatesThe property was maintained upon arrival and the check in desk and business center were clean upon checking in. The area felt safe and other Hotels and other restaraunts were close. Quiet during the night and the price was amazing. We will definitely stay here again if in Cookeville TN.
Stayed in September 2023
Reviewed: 27 September 2023
Tim
United StatesBreakfast wasn’t much.
Great location.
Stayed in September 2023
Reviewed: 25 September 2023
Donna
United StatesAll good
Very clean Great staff
Stayed in September 2023
Reviewed: 25 September 2023
Roger
United StatesNa
Clean
Stayed in September 2023
Reviewed: 12 September 2023
Carey
United StatesThe shampoo was in packets and the pillows are too small.
Clean, comfortable and quiet
Stayed in September 2023
Reviewed: 1 September 2023
Rtc
United StatesThere was damage to the bathroom door (smashed hole) in the room they gave us. I told them immediately. Maintenance people knew about it, that a previous guest had damaged it.  I guess I thought they should have let us know or give us a choice before we were assigned the room. Otherwise, the stay was very nice and the breakfast was decent. 
Good price, nice comfortable room with plenty of space for a family, good location.
Stayed in August 2023
Reviewed: 23 August 2023
Debra
United StatesGetting into parking lot gloomy looking
Room was clean, temperature perfect, dark & quiet
Stayed in August 2023
Reviewed: 21 August 2023
Angela
United StatesMattress was too soft for our liking.
The room was very clean and well kept. Check in was quick and easy.
Stayed in August 2023
Reviewed: 21 July 2023
Franklin
United StatesThe showerhead spray weird, and there were fruit flies in the shower
The birds were nice
Stayed in July 2023
Reviewed: 19 July 2023
Sheila
United StatesIt was tucked in behind a couple others so it was nice and quiet. Very clean.
Stayed in July 2023
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