577 Crystal Point Drive, Crystal Lake, IL 60014, United States
#4 of 4 hotels in Crystal Lake
Guests' ChoiceBased on 123 hotel reviews
6.6Cleanliness
7.2
Comfort
7.1
Location
8.2
Facilities
6.8
Staff
7.9
Value for money
7.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Lynn
United StatesThe room needed an update, was adequate for what I needed for the convention.
I like the location. The staff was friendly. Room was good.
Stayed in May 2024
Reviewed: 14 April 2024
Jeremy
United StatesBreakfast was honey buns with nothing to drink.
Stayed in March 2024
Reviewed: 6 November 2023
Brian
United StatesGround floor. Outside screen bent. It was just a place to sleep. No frills. Breakfast included but didn't see much, so ate elsewhere.
Value
Stayed in November 2023
Reviewed: 31 July 2023
John
United StatesN/A everything was very satisfactory
Clean quiet comfortable and EXCELLENT location as well as a fair price for my stay
Stayed in July 2023
Reviewed: 31 July 2023
Kent
United StatesSaid they have breakfast but only had cereal, oatmeal, juice and coffee.
Was a nice motel for the price.
Stayed in July 2023
Reviewed: 27 July 2023
Anika
United Statesroom was clean plenty of parking pleasant stay
Stayed in July 2023
Reviewed: 15 July 2023
Al
United StatesA sparce breakfast .
Clean and comfortable
Stayed in July 2023
Reviewed: 20 June 2023
Jenny
United StatesBreakfast was decent.
Stayed in June 2023
Reviewed: 30 May 2023
Allison
United StatesBreakfast until 10am
Stayed in May 2023
Reviewed: 22 January 2023
Debra
United StatesLocation was great to restaurants and shopping. Also great location to train to the city.
Stayed in November 2022
Reviewed: 24 November 2022
Hollie
United Statesbed wasn’t very comfortable.
convenient for our trip to see family with our dogs.
Stayed in November 2022
Reviewed: 9 October 2022
Dylan
United Statesthe sensor in the bathroom must have been broken because the light in the bathroom kept turning on and off at random times. I’ve had to shut the bathroom door in order to keep the light from waking me up at 4 in the morning
bed was comfortable, staff was nice and even told me some good places to eat
Stayed in October 2022
Reviewed: 27 September 2022
Constance
United StatesMy room was convenient, being that it was closest to the lobby, but also quite noisy --well beyond midnight. I was lucky to have earplugs with me, which helped some but not enough --loud conversations and noisy ice machine all very annoying.
Convenient, clean, nice size room.
Stayed in September 2022
Reviewed: 29 August 2022
William
United StatesThe fact that free breakfast was no breakfast
Nice clean rooms and that they have smoker rooms
Stayed in August 2022
Reviewed: 4 August 2022
Dorothy
United StatesLocation was very good. Close to shopping and restaurants.
Stayed in July 2022
Reviewed: 19 July 2022
Kelly
United Statesclose to our activity
Stayed in July 2022
Reviewed: 24 October 2021
Duggan
United StatesThe coffee maker in the room had no drawer to hold the coffee grounds.
There was supposed to be a hot breakfast and all there was only yogurt, banana’s and coffee…..
Stayed in October 2021
Reviewed: 10 October 2021
Judith
United StatesSafety bars in bathtub..slippery tub decsls, cleaner bathroom floor
Poor
Stayed in October 2021
Reviewed: 13 September 2021
Scott
United StatesBreakfast was poor. (Nonexistent) Yougurt was it! Coffee ran out early.
Location was great!
Stayed in September 2021
Reviewed: 10 August 2021
Car
United StatesThe motel needs some updating, especially the hallways,they did not smell the best . Also the locks on the doors to get into the building no longer work, so not real secure.
The rooms were clean and the beds were comfortable! The front desk help was Friendly and accommodating. Location was good, on a side street, just off a main street, so pretty quiet!
Stayed in August 2021
Reviewed: 4 August 2021
Paul
United StatesA little drab and basic Older building Continental breakfast well below average
Polite staff Very basic, but satisfactory Convenient location Clean
Stayed in July 2021
Reviewed: 6 July 2021
Robin
United StatesN/A
Comfortable
Stayed in June 2021
Reviewed: 20 June 2021
Melanie
United StatesCould hear everyone above me and the toliet was loud
Great location
Stayed in June 2021
Reviewed: 8 April 2024
Bertha
United StatesThe staff was terrible, the hallways smelled like people had been smoking weed throughout the hallaways. Some dog poup in part of the hallway. I went to the front desk to buy water and they tried to sell me water that they had just took out of someone room. Didn't realize this was a hotel where people actually live or I would have booked a room somewhere else especially since I was from out of town. I think that people should be made aware of this.
It was close to the conference that I was attending in Crystral lake.
Stayed in April 2024
Roggenburg, Germany
Lima, Peru
Merida, Spain
Mirande, France
San Miguel de Tucumán, Argentina
Kata Beach, Thailand
Putney, USA
Ubud, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content